Xylem’s new platform of disruptive technologies help water utilities substantially reduce the capital and operating costs associated with managing a water, wastewater or watershed network. Using data gathering, artificial intelligence and machine learning tools allow utilities to monitor, optimize, and control the condition and performance of their networks.

Our solutions create economic and social benefits, helping utilities and infrastructure owners substantially reduce non-revenue water and sewer overflows, meet regulatory compliance, and avoid costly system upgrades. By optimizing existing infrastructure through predictive analytics and design optimization, clients can reduce operational risk, improve performance and efficiency, and maximize capital budgets.

It would be our distinct pleasure to partner with you in capturing the opportunity of a lifetime to serve your community even more effectively through the power of decision intelligence. Please do not hesitate to contact decisionintelligence@xyleminc.com with any questions. We will respond within 24 hours.



Xylem Decision Intelligence

1 International Drive

Rye Brook, NY 10573


Phone: +1.443.766.7873


  • Whatever the challenges — population growth, changing weather patterns, deteriorating infrastructure, etc. — wastewater treatment operators continue to seek affordable ways to minimize sewer overflows, achieve discharge compliance, and avoid consent decrees. Improved decision intelligence solutions offer a path to better outcomes, while minimizing new investment in gray infrastructure.

  • Although force mains are a relatively small percentage of the total wastewater collection infrastructure, they represent a higher level of risk because of fallout from catastrophic failures. Here are some key guidelines wastewater utilities can use to stay ahead of those catastrophes by adopting proactive steps to pinpoint potential problem areas in advance.

  • Whether they occur in traditional problem areas or pop up as surprises after a heavy downpour, combined sewer overflows (CSOs) and sanitary sewer overflows (SSOs) create multiple headaches for wastewater utilities — regulatory penalties, consent decrees, upsets in wastewater treatment trains, etc. Here is how knowing more about their ‘hidden’ causes can keep them in check.

  • Wastewater collection pumping, by its nature, is a harsh environment application compounded by foreign objects that find their way into the system. Non-clog pumps built on a series of smart principles — smart design, smart control, and smart analytics — can reduce maintenance demands, extend pump life, and minimize total lifecycle costs. Here is how such an approach can work under real-world challenges in the field.

  • Decision support systems at water utilities are evolving with new technology and machine learning. An interview with Luis Montestruque, VP of Digital Solutions at Xylem, reveals how digital twins and decision intelligence are helping utilities better understand their infrastructure so they can make smarter decisions.

  • Getting the most from your assets by lowering risk and improving level of service through integrated data, technology and optimized work management.

  • In times of economic uncertainty, water utilities are challenged to do more with less. It becomes even harder to balance operational requirements with financial sustainability and ratepayer concerns over affordability. Our experts have five tips for how utilities can build financial resilience.