DRINKING WATER DISTRIBUTION RESOURCES

• Getting Practical About Non-Revenue Water

  Problems faced by water utilities seem to grow in both quantity and complexity each year. Among the most persistent challenges is non-revenue water (NRW). In a recent Water Online Live event, industry experts gathered to discuss this multifaceted challenge.

• MDC Preserves Service While Upgrading Infrastructure

  Discover how a major utility leveraged advanced in-line isolation technology to abandon an aging water main and prepare for new pipeline infrastructure without disrupting service to nearby businesses or residents at a busy town intersection.

• Restoring Confidence After Catastrophic Failure: Trenchless CFRP Rehabilitation Of Montréal's Critical Water Main

  When critical large-diameter water mains suffer catastrophic failure, trenchless carbon fiber reinforcement provides an efficient, fully structural repair. This method eliminates disruptive excavation, completely restoring pipeline integrity and high-pressure capacity from the inside out.

• Safeguarding Neighborhood Service During An Emergency With Valve Insertion

  Discover how a municipal utility resolved an urgent infrastructure repair on an active 8-inch water main in just two hours, keeping water flowing to hundreds of nearby residents by avoiding a wide-reaching neighborhood shutdown.

• Turning AMI Data Into Better Customer Service

  For decades, the relationship between a water utility and its customers was simple. As water flows, the bills go out, and sometimes complaints come back. Customers had little visibility into how much water they were actually using on a day-to-day basis, and utilities had limited tools to give them any. Advanced metering infrastructure (AMI) has long since changed that equation. 

• Modernizing Water Stewardship In The Desert Southwest

  Discover how advanced metering infrastructure transforms water management by providing real-time visibility into distribution networks. Learn to identify leaks proactively, reduce non-revenue water loss, and empower consumers with data-driven insights to ensure long-term resource resilience.

• How The City Of Fallon Improved Sodium Hydroxide Dosing Reliability

  Learn how transitioning to peristaltic metering technology solved chronic priming and maintenance issues during arsenic removal. This overview highlights how specialized pump designs improve chemical dosing reliability, enhance operator safety, and maximize facility space.

• Reservoir Service Preserved During Emergency Leak Repair

  Discover how utility operators resolved a critical emergency main leak in just one day, using under-pressure valve insertion to isolate the break without draining the regional reservoir or interrupting water service to the community.

• Hydrant And Valve Replacement Project Preserved Service Without Major Shutdown

  Discover how a utility eliminated a massive 17-valve shutdown in a high-pressure downtown corridor by installing an inline insertion valve in under two hours, protecting continuous service to critical public facilities.

• Adding A Control Point In A Busy Intersection Without Disruption

  Discover how a municipal water department installed an 8-inch control valve at a busy intersection in one day, protecting a nearby gas main and maintaining continuous service to medical offices and a local school.