CONSUMER OUTREACH RESOURCES

  • Quick Response Restores Critical Water Supply To North Carolina Community During COVID-19 Outbreak

    There is never a good time for a municipality to encounter problems with its water supply. But during the 2020 COVID-19 outbreak – when handwashing and sanitation are essential to maintaining public health – a reduction in water supply to residents quickly becomes critical.

  • EnviroAtlas Builds Bridges By Making Data Accessible

    A community’s economic sustainability and quality of life depends on natural elements and functions that aren’t always fully understood or considered in local decision-making. EPA’s EnviroAtlas tool aims to change that by using maps and data to help communities understand the relationships between nature and human health, well-being, and the economy.

  • Initiative Takes On Water Systems, Climate Change, And Inequity

    The water industry and the communities it supports are beset with many problems when it comes to failing infrastructure and systems; but some have it worse than others.

  • We’re Better Together

    We are all stressed by a pandemic that’s caused more than 100,000 deaths in North America and economic fallout that has left tens of millions unemployed. Many of us are working from home, we wear masks outside, and a firm handshake or a hug is off limits.

  • Denver Sets The Stage For Sweeping LSL Replacements, Partners With 120Water For Modern Sample Management

    Denver has been developing a comprehensive inventory of known and suspected lead service lines using a combination of property records, water quality tests, and visual inspections of service lines. With an estimated 64,000-84,000 properties that may have lead services lines, Denver decided to proactively begin a Lead Reduction Program to replace all customer-owned lead service lines with copper lines at no direct charge to the customer.

  • Fort Wayne Collects & Tests More Than 900 Consumer Samples In 5 Months

    The City of Fort Wayne wanted to test 1000 locations to map high-lead neighborhoods for their LSLR program. However, they faced numerous challenges in the process: logistical problems in manually dropping off kits, low return rates, and the struggle to get opt-ins for the LSLR program - all on top of being understaffed. The biggest obstacle was relaying information and educating residents to get samples filled and returned properly.

  • Newark Sets The Standard For Community Engagement And Education With Their New LSLR Program

    The City of Newark, NJ initiated a Lead Service Line Replacement program in 2018 as part of its efforts to provide clean, safe, and reliable drinking water for all residents. One of the biggest challenges faced by the city is engaging residents as the project gets underway. With a large transient population of renters, it can be hard to get residents and landlords to fully engage in a drinking water program. Not only can a lack of understanding on the part of the public jeopardize their health, it also makes it difficult for Newark to collect information needed to validate their LSLR program.

  • Loveland Takes Guesswork Out Of LCR Requirements

    The City of Loveland’s Water Utility has served customers for decades, proudly bringing water “from snowy caps to Loveland taps.” When the Lead and Copper Rule went into effect in the early 1990s, it was labor-intensive to find a pool of people in the correct tier to complete the sampling.

  • City Of Dyer Makes Meter Reading A Simpler Task, Benefitting Public Works And The Community

    For a city government that handles all aspects of the city’s business, finding areas to improve their efficiency is key. By selecting a metering system that combines consistent meter quality with a user-friendly, open-system approach, they get better technology for less investment and improve customer service for their residents.

  • A World Reimagined — One Where People Realize The Value Of Water

    Times of significant disruption that put the “normal” way we operate on hold are an incredible opportunity for reflection, pressing the reset button, and starting in a fresh direction. Hopefully, many people are realizing how they have let their lives get so busy that they have lost touch with things most important to them, like family; and they are taking this time to start fresh.

CONSUMER OUTREACH SOLUTIONS

  • Aerzen Rental Solutions

    Aerzen Rental specializes in providing temporary oil-free blowers and compressor solutions under 50 PSIG for a wide range of industry sectors. Aerzen Rental provides best-in-class packages engineered for aggressive rental environments with on-board VFDs, remote monitoring, and outdoor builds with sound attenuating enclosure as standard. From rental units for immediate deployment in the event of a production failure or shortfall to longer-term operational leasing and rent to own, Aerzen Rental is your expert partner.

  • PI System

    From data to knowledge to transformation
    Move from complexity to simplicity, from asset and process intelligence to operational intelligence with the PI System. Its highly scalable, open data infrastructure empowers enterprises in real time, transforming operational data into actionable knowledge and business transformation.

  • Remote Monitoring And Maintenance Through Digitalization

    Siemens offers to our customers the ability to make both process measurements, and to remotely monitor the activity and health of instrumentation, whether you have a SCADA, PLC or DCS system, or not. By utilizing Siemens’ ability to offer unparalleled flow, level, pressure, temperature, and weight measurement we can provide a broad range of process measurements and offer unequaled monitoring of the health and performance of those products.

  • Wastewater’s Worst Case Scenarios

    Real-time data is the first line of defense for wastewater utilities. A data infrastructure serves as a window into critical operations, allowing employees to optimize equipment performance and hedge against risk. It is often the most economical solution as well: in many cases, utilities already have many of the core elements for an actionable data infrastructure for improving decision making.

  • FlexNet EasyLink™ Radio Reader

    The FlexNet EasyLink™ Reader is a portable, radio-based device used to acquire data from utility meters that utilize Sensus SmartPoint® modules and/or Itron ERT radios. The Reader is compact and portable, allowing it to be used in any vehicle providing 12-volt DC power.

  • Sensus Analytics For Smart Water

    Sensus Analytics is a bundle of applications that make meter data management simple, relevant, and actionable.  Unlock the full value of your smart meter data with applications for managing alarms and alerts, pressure monitoring for leak detection and prevention, acoustic monitoring for leak management, predictive modeling for reducing non-revenue water and many more all at an affordable price. ​

CONSUMER OUTREACH VIDEOS

When utility customers turn on a faucet, the expectation is that water flows freely and maintains constant pressure. But, what happens when water consumption issues cause an entire customer population to have little-to-no water pressure?