CONSUMER OUTREACH RESOURCES

  • Denver Sets The Stage For Sweeping LSL Replacements, Partners With 120Water For Modern Sample Management

    Denver has been developing a comprehensive inventory of known and suspected lead service lines using a combination of property records, water quality tests, and visual inspections of service lines. With an estimated 64,000-84,000 properties that may have lead services lines, Denver decided to proactively begin a Lead Reduction Program to replace all customer-owned lead service lines with copper lines at no direct charge to the customer.

  • Fort Wayne Collects & Tests More Than 900 Consumer Samples In 5 Months

    The City of Fort Wayne wanted to test 1000 locations to map high-lead neighborhoods for their LSLR program. However, they faced numerous challenges in the process: logistical problems in manually dropping off kits, low return rates, and the struggle to get opt-ins for the LSLR program - all on top of being understaffed. The biggest obstacle was relaying information and educating residents to get samples filled and returned properly.

  • Newark Sets The Standard For Community Engagement And Education With Their New LSLR Program

    The City of Newark, NJ initiated a Lead Service Line Replacement program in 2018 as part of its efforts to provide clean, safe, and reliable drinking water for all residents. One of the biggest challenges faced by the city is engaging residents as the project gets underway. With a large transient population of renters, it can be hard to get residents and landlords to fully engage in a drinking water program. Not only can a lack of understanding on the part of the public jeopardize their health, it also makes it difficult for Newark to collect information needed to validate their LSLR program.

  • Loveland Takes Guesswork Out Of LCR Requirements

    The City of Loveland’s Water Utility has served customers for decades, proudly bringing water “from snowy caps to Loveland taps.” When the Lead and Copper Rule went into effect in the early 1990s, it was labor-intensive to find a pool of people in the correct tier to complete the sampling.

  • City Of Dyer Makes Meter Reading A Simpler Task, Benefitting Public Works And The Community

    For a city government that handles all aspects of the city’s business, finding areas to improve their efficiency is key. By selecting a metering system that combines consistent meter quality with a user-friendly, open-system approach, they get better technology for less investment and improve customer service for their residents.

  • A World Reimagined — One Where People Realize The Value Of Water

    Times of significant disruption that put the “normal” way we operate on hold are an incredible opportunity for reflection, pressing the reset button, and starting in a fresh direction. Hopefully, many people are realizing how they have let their lives get so busy that they have lost touch with things most important to them, like family; and they are taking this time to start fresh.

  • Many Water Utilities, One Message

    Across the nation, people are rising to the challenge presented by COVID-19. Water utilities and government agencies have focused on key messages about water, such as tap water is safe to drink and we’ll be there when you need us.

  • Water Authority Uses Clamp-On Ultrasonic Flow Meters To Avoid Peak Limit Surcharges

    A suburban township in the upper Midwest United States buys their drinking water from a major municipal water district. The township’s water distribution system network has four connections to the larger municipality’s water transmission main. The municipality has many wholesale customers and has implemented contracts with each customer to limit the peak flows and the time of day in which they may occur. If a customer exceeds the limit, they are assessed significant surcharges.

  • When It Comes To Water, Is Hindsight 20/20?

    Back in October 2018, when I started looking to the past to gather wisdom from what people have said about water through the ages, I figured when it comes to water, it’s 50/50 that hindsight is 20/20. So I needed a large sample size. I started collecting quotes from all sorts of people — scientists and screenwriters, poets and philosophers and politicians and pop singers — hoping to provide insight into water and the issues around it. (For more details on my journey, see last year’s World Water Day post.) Some of those quotes can even help us peek into the future.

  • Domestic Water Use Grew 600% Over The Past 50 Years

    Humanity’s thirst for freshwater has more than doubled since the 1960s, keeping pace with growing populations and economies. One-quarter of the world now faces extremely high water stress, where more than 80 percent of the available supply is withdrawn every year.

CONSUMER OUTREACH SOLUTIONS

  • Aerzen Rental Solutions

    Aerzen Rental specializes in providing temporary oil-free blowers and compressor solutions under 50 PSIG for a wide range of industry sectors. Aerzen Rental provides best-in-class packages engineered for aggressive rental environments with on-board VFDs, remote monitoring, and outdoor builds with sound attenuating enclosure as standard. From rental units for immediate deployment in the event of a production failure or shortfall to longer-term operational leasing and rent to own, Aerzen Rental is your expert partner.

  • PI System

    From data to knowledge to transformation
    Move from complexity to simplicity, from asset and process intelligence to operational intelligence with the PI System. Its highly scalable, open data infrastructure empowers enterprises in real time, transforming operational data into actionable knowledge and business transformation.

  • Remote Monitoring And Maintenance Through Digitalization

    Siemens offers to our customers the ability to make both process measurements, and to remotely monitor the activity and health of instrumentation, whether you have a SCADA, PLC or DCS system, or not. By utilizing Siemens’ ability to offer unparalleled flow, level, pressure, temperature, and weight measurement we can provide a broad range of process measurements and offer unequaled monitoring of the health and performance of those products.

  • Wastewater’s Worst Case Scenarios

    Real-time data is the first line of defense for wastewater utilities. A data infrastructure serves as a window into critical operations, allowing employees to optimize equipment performance and hedge against risk. It is often the most economical solution as well: in many cases, utilities already have many of the core elements for an actionable data infrastructure for improving decision making.

  • FlexNet EasyLink™ Radio Reader

    The FlexNet EasyLink™ Reader is a portable, radio-based device used to acquire data from utility meters that utilize Sensus SmartPoint® modules and/or Itron ERT radios. The Reader is compact and portable, allowing it to be used in any vehicle providing 12-volt DC power.

  • Sensus Analytics For Smart Water

    Sensus Analytics is a bundle of applications that make meter data management simple, relevant, and actionable.  Unlock the full value of your smart meter data with applications for managing alarms and alerts, pressure monitoring for leak detection and prevention, acoustic monitoring for leak management, predictive modeling for reducing non-revenue water and many more all at an affordable price. ​

CONSUMER OUTREACH VIDEOS

When utility customers turn on a faucet, the expectation is that water flows freely and maintains constant pressure. But, what happens when water consumption issues cause an entire customer population to have little-to-no water pressure?