• A Tale Of Two Movies: Brave Blue World And Dark Waters

    It was the best of water, it was the worst of water, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the year of COVID and Brave Blue World and the year of Dark Waters. Two films on water bridged the gulf between Charles Dickens' spring of hope and darkness of despair, showing audiences two sides of the ongoing evolution of the water industry.

  • Overcoming Challenges In A Context Of Crisis: Guarantee The Continuity And Quality Of Water Services

    In a context of crisis, the management of water supply, sanitation and purification services is critical. Managers must ensure the continuity and quality of services, whilst minimizing health risks for workers and customers.

  • The Ecuadorian Company EPA Increases Revenue By 500%

    The public water company EPA in Ecuador integrated the management of its billing system into a single platform thanks to GoAigua. Efficiency was boosted by combining personalized consultancy on digital transformation with the implementation of GoAigua’s billing technology solution. A significant improvement in results was achieved, including a 500% increase in revenue and a 300% increase in payment collections.

  • 4 Essential Asset Management Services Engineering Firms Need To Offer

    Engineering firms flourish by offering asset management services to help clients streamline processes and mitigate risks.

  • Building A Bridge To Advanced Metering Infrastructure With Customer Engagement

    While advanced metering infrastructure (AMI) offers numerous financial and operational benefits for utilities, the case for deployment hinges on enhanced customer communication facilitated by real-time data.

  • How To Stand Out On LinkedIn...Tips For Water Professionals

    On November 19 at 8:00 am Pacific time, join me for a free, information-packed webinar on how to use LinkedIn to position yourself, your company, and the water industry.

  • Smart Antenna Technology For AMI

    When several years of drought subsided and water restrictions were lifted this spring for the city of Round Rock, Texas, residents quickly returned to their pre-drought usage patterns—and as they watered their lawns, filled their pools and used water the way they had before the drought, their monthly bills began to rise. The utility billing office started getting calls from a number of the 33,000 homes and businesses throughout Round Rock.

  • WWEMA Window: Personalization And Innovation — The Keys To Successful Business Digitalization

    It's safe to say that 2020 has transformed the world. For all the social upheavals, however, the business environment has experienced a mere acceleration of an anticipated change — the digitalization of the customer experience. In today's business environment, customers expect personalization and innovation. In recent years, business attempts to meet customers' expectations have become a key differentiator and metric for success.

  • Providing Water And Sanitation Access To Unhoused Populations During COVID-19 And Beyond: Guidance For Water And Wastewater Utilities

    Unhoused populations are vulnerable to a range of public risks, including COVID-19. They lack continuous access to running water, toilets, showers, and laundry, making it extremely difficult to take proper precautions. Homeless individuals are at high risk of health conditions including hepatitis, HIV, and tuberculosis. 

  • Announcing The Launch Of The Water Equity Network

    This extraordinary year has put a sharp focus on how inequity affects a community’s well-being. The COVID-19 virus has highlighted how interconnected we are, but we are definitely not all “in the same boat” as we navigate these waters. In a time of pandemic, intensifying climate change, and growing awareness of racial inequities, we see clearly that people in vulnerable communities experience worse outcomes in terms of health and well-being, employment, and access to the basic needs of food, water, and housing. We know that these disparate outcomes are underpinned by systemic racism and classism in our cities and their systems of operation—and that includes our water systems.


  • Design Generator Platform

    Design Generator (“DG”) is a web-based, online water facility design engineering platform that enables engineering professionals to rapidly generate preliminary engineering designs for CAS facilities as well as MBR, MBBR, and others.​

  • EMAGIN. Intelligently Manage Processes In Real Time With AI.

    Connect your daily operations to corporate objectives and site-specific goals that you can easily track and foresee. Emagin integrates seamlessly to enhance your team’s decision making and achieve optimal outcomes.

  • Product Portfolio Overview

    At Master Meter, we are focused on the future of water management.  Whether you’re serving small rural populations or major metropolitan areas, delivering water only or provisioning combination utilities, Master Meter is your partner to deliver game changing results across Finance, Customer Service, and Utility Operations. Master Meter’s vast sales presence and partner network ensure a personalized, attentive service to ensure your specific needs are met, and your expectations exceeded. Contact us today to determine which smart water metering solution is right for you. 

  • ArcGIS For Developers: Mapping Solutions For Developers

    Build powerful mapping solutions. ArcGIS for Developers offers a full suite of tools and resources to build mapping and analytics solutions. Use ArcGIS APIs to create location-based applications for web, desktop, and mobile devices. Build, manage, and deploy apps using the right tools, when you need them—priced to fit your needs.

  • ArcGIS Apps: A Collection Of Integrated, Location-Based Apps, That Work Wherever You Do.

    On your desktop, mobile device, or in your browser, jumpstart your workflows with ArcGIS Apps’ collection of integrated, location-based apps that are ready to work, wherever you do. Propelled by Esri’s world-leading mapping software, use the power of location to visualize data, improve coordination, achieve operational efficiencies, and gain insight. Your authoritative data deserves a solution as specialized as the insight it provides – ensure that your teams, in the field or the office, are using the same data to reduce errors, boost productivity, and save money.

  • ArcGIS Insights: Self-Service Location Analytics Software

    ArcGIS Insights is analysis software that fuses location analytics with open data science and business intelligence workflows. Answer questions you didn’t know to ask, analyze data completely, and unlock new insights.  Empower analyst of all skill levels, across departments, to directly connect data, perform advanced analytics, and take results into 3rd party systems.


Austin Alexander leads Sustainability at Xylem.