• A new, peer-reviewed study published on confirms what water utilities know and confront every day — water scarcity is already a problem, and its growth is forcing action now. Fortunately, there are proven, although not yet widely adopted, tools available to utilities to combat and resolve this threat cost-effectively and faster than conventional methods. Here are tangible steps that can be taken to meet such current and future challenges.

  • Why good storytelling is important for improving the state of municipal water service.

  • When I pitched my idea of a water podcast to Adam Tank — marketer, storyteller, and millennial — he was skeptical because there were so many other water podcasts out there. I believed the world needed a podcast about telling the story of water, so I tackled the challenge just like I would take on any professional opportunity. I surveyed the landscape and created a mind map to get a sense of who else was in the space, and made it my business to learn from the best.

  • The Alliance is pleased to announce the release of our report, “Water Equity Taskforce: Insights for the Water Sector,” a report that highlights the achievements of the Water Equity Taskforce and the lessons learned throughout the project.

  • Of course, every water system sets rates and discusses when, why, and to what extent they should increase. But here’s the problem: We don’t raise rates often enough — or high enough.

  • With harmful algal blooms (HABs) being forecast to increase, in part due to the effects of climate change, more water systems can expect to face problematic cyanotoxin conditions more frequently and for more days per year. In its efforts to mitigate the negative effects of such increases, the U.S. EPA has enhanced its information resources for water utilities by issuing a new Cyanotoxins Preparedness and Response Toolkit (CPRT).

  • When harmful algal blooms (HABs) occur, their negative effects can cause impacts on everything from recreational water activities to drinking water sourcing and treatment. Knowing the actual locations affected and accurate levels of exposure are the first steps to winning the battle. New technology now offers accurate answers, in-house, within 10 minutes — without the cost or delay of shipping samples out to third-party labs.

  • Surface waters – such as rivers, streams, lakes, reservoirs, estuaries, and coastal waters – are the primary types of aquatic resources that people interact with daily. As the global population continues to grow, demand increases for water resources. Scientists have long collaborated with government and local agencies to help manage these aquatic systems, and increasingly, researchers have been emphasizing the importance of treating our waterways as social-ecological systems. This view of systems recognizes the interconnected and resilient relationships between humans and nature. Understanding how individuals can positively interact and respond to water bodies over long periods of time would better support the sustainable management of aquatic resources.

  • By some accounts, as much as 20 percent of water utility customers across the U.S. aren’t aware that they have an active water leak. Until those customers understand that a leak is negatively impacting their water bill, they will likely have little interest in the underlying data.

  • Save water and money by hunting down and plugging those irritating drips during Fix a Leak Week.


  • Xylem Treatment System Optimization: Leveraging The Power Of Artificial Intelligence

    Optimizing the treatment plant to give operations the ability to leverage data to improve processes and reduce energy is now more important than ever. Xylem Treatment System Optimization helps utilities to improve treatment plant efficiencies to save energy, minimize chemical inputs and deliver better water and results at optimized cost and effort. Deployed as a real-time decision support system, Xylem Treatment System Optimization uses a real-time digital twin to simulate the most complex biological and chemical processes taking place within sewage treatment facilities. This provides utilities with data-driven suggestions for optimizing plant performance — without new infrastructure.

  • Xylem Wastewater Network Optimization: A Smart, End-To-End Wastewater Platform

    Sewer overflows are a growing problem for cities around the world. With more severe rain events expected due to climate change, solving this critical water challenge is more important than ever. Doing so affordably is even harder. Xylem Wastewater Network Optimization is a real-time decision support system (RT-DSS) utilizing smart sewer technology that gives utilities a better view into the performance and capacity utilization of their existing sewer system assets. This allows utility leaders to optimize levels of service while saving money, reducing risk and protecting the environment.

  • Xylem Asset Performance Optimization: Comprehensive Asset Risk Analytics And Planning Support Services

    When it comes to managing pipeline assets, your responsibilities are as wide-ranging as your network. Traditionally, asset management efforts would be primarily focused on maintaining the quality and efficiency of the water network with an age-based approach to pipeline repair and replacement.

  • optimyze™: Condition Monitoring To Optimize Your Bottom Line

    Using predictive analysis, optimyze identifies potential problems with your equipment before they occur, to help you manage system reliability and maintenance. Information is monitored, collected, stored and analyzed in the optimyze sensor. This allows you to understand the current health and historical trends of your assets, create maintenance reminders and generate detailed reports. As a result, you can perform preventative maintenance before issues become critical to uptime.

  • Harmony Encore

    Harmony Encore is compatible with every* utility billing system on the market that supports the common Flat File Transfer. Harmony Encore together with integrated GoAigua Analytics enhances and amplifies the value from a utility’s CIS, GIS, SCADA, and a wide variety of Asset Management Software.

  • EcoStruxure™ Secure Connect Advisor

    Save time and travel costs with EcoStruxure Secure Connect Advisor which utilizes Schneider Electric software (Vijeo Designer, Unity, SoMachine) via the HMI, PLC, or Drive, giving you a cybersecure programming tool to diagnose and troubleshoot equipment as if you are on site.


Austin Alexander leads Sustainability at Xylem.