• Surface waters – such as rivers, streams, lakes, reservoirs, estuaries, and coastal waters – are the primary types of aquatic resources that people interact with daily. As the global population continues to grow, demand increases for water resources. Scientists have long collaborated with government and local agencies to help manage these aquatic systems, and increasingly, researchers have been emphasizing the importance of treating our waterways as social-ecological systems. This view of systems recognizes the interconnected and resilient relationships between humans and nature. Understanding how individuals can positively interact and respond to water bodies over long periods of time would better support the sustainable management of aquatic resources.

  • By some accounts, as much as 20 percent of water utility customers across the U.S. aren’t aware that they have an active water leak. Until those customers understand that a leak is negatively impacting their water bill, they will likely have little interest in the underlying data.

  • Save water and money by hunting down and plugging those irritating drips during Fix a Leak Week.

  • Meet some of the companies behind Denver Water’s Lead Reduction Program.

  • Circular economy developments often focus on the technology. Yet to be successful, we need to define a common vocabulary and involve the right stakeholders.

  • It was the best of water, it was the worst of water, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the year of COVID and Brave Blue World and the year of Dark Waters. Two films on water bridged the gulf between Charles Dickens' spring of hope and darkness of despair, showing audiences two sides of the ongoing evolution of the water industry.

  • When it comes to digital transformation via ‘smart city’ technologies for leak detection or sewer overflow prevention, utility needs inevitably overlap with the economic and infrastructure interests of other city operations. Evaluating operating efficiencies in the context of three-dimensional (3D) ROI can uncover practical ways to drive greater dividends for all concerned — utilities, society, and the environment around them.

  • In a context of crisis, the management of water supply, sanitation and purification services is critical. Managers must ensure the continuity and quality of services, whilst minimizing health risks for workers and customers.

  • As a meter technology company, we understand the importance of approaching challenges with smart solutions and proactive communication. Ultimately, our technology is all about helping customers and utilities to feel empowered, connected, and capable of taking on problems. Master Meter, Inc. created a list of the top 12 communication hacks found to be most successful in 2020. Implement these tactics and watch your utility connect with your customers and build trust with your community.

  • There have been a number of surveys on water-utility customer satisfaction over the past few decades and, unfortunately, the news tends to be less encouraging than it should be. Is it safe to chalk up those responses to personal tastes or preferences, or is it time to do something about turning them around before it’s too late? Here are some resources to consider.


  • 6 Ways Xylem Rentals Makes Your Job Easier

    Anybody can rent a 6” pump, including us. But what sets us apart is our unrivaled ability to solve the biggest, most complex water challenges in the world. Whether you require fast-track temporary emergency response or reliable, cost-effective long-term operation, the breadth of our fleet and the depth of our expertise helps you get your work done with greater efficiency, reliability, and peace of mind.

  • Irrigation Solutions

    Innovation and automation of irrigation infrastructure and operation through technological solutions. Irrigation plan guidelines aim to optimize water resource management and improve environmental sustainability. When this is achieved, farmers’ costs and the use of chemicals are reduced, whilst crop production and quality is increased.

  • Wastewater Solutions

    Optimization of wastewater treatment plants, and sewage and stormwater networks to prevent events and automate processes. Water utility companies must ensure a safe, reliable and cost-effective service for citizens.

  • Drinking Water Solutions

    Technological solutions to optimize collection, purification, water distribution, billing and customer care processes. Providers of drinking water treatment and distribution services must comply with high quality standards in a context of growing expectations.

  • Transcend Design Generator

    Transcend Design Generator (“TDG”) is a web-based, water treatment design engineering platform that enables users to rapidly generate preliminary engineering designs & proposals for CAS facilities as well as MBR, MBBR, and others.

  • EMAGIN. Intelligently Manage Processes In Real Time With AI.

    Connect your daily operations to corporate objectives and site-specific goals that you can easily track and foresee. Emagin integrates seamlessly to enhance your team’s decision making and achieve optimal outcomes.


Austin Alexander leads Sustainability at Xylem.