CONSUMER OUTREACH

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CONSUMER OUTREACH FEATURES, INSIGHTS, AND ANALYSIS

  • Fact-Checking The Smart Meter Naysayers
    Fact-Checking The Smart Meter Naysayers

    Smart meters offer a wealth of benefits for water utilities and their customers, but anyone performing an online search will quickly feel there is a sense of uproar over their use. The truth, however, is that public health officials around the world have deemed smart meters safe. Understanding what’s behind the objections and knowing how to respond is a key to winning support for the implementation of smart meter technology.

  • EPA Researchers Share Lessons Learned From Citizen Science Research Projects
    EPA Researchers Share Lessons Learned From Citizen Science Research Projects

    Environmental Health Assessments (EHAs) are used to better understand the range of possible effects of environmental factors on a community’s health and wellbeing. These assessments are defined by EPA researchers as “methodical evaluations of air, water, and soil pollution impacts on human health and the environment.”

  • And I Quote: "To Know Water Is To Love Water"

    It all started with Mark Twain. Or someone who actually wasn't Mark Twain after all.

  • The Journey Of Water — Lego Style
    The Journey Of Water — Lego Style

    Remember when Legos were introduced as simple rectangular and square plastic bricks you used to build walls and towers?

  • How The Low Price Of Water 'Causes' Water Scarcity

    “How can a coastal city that is flanked by an almost endless bank of water have water scarcity problems?”

  • Winter. Water. What Are The Issues?
    Winter. Water. What Are The Issues?

    Rosy-cheeked children and romantic-eyed couples bundled up and laughing as they enjoy a skate around the frozen pond. It’s an iconic and idyllic vision every winter. But this fairytale-like scene “frosts over” significant issues faced by water companies and conservationists, not to mention homeowners and other types of service providers.

  • Wastewater Service Charges Continue To Rise
    Wastewater Service Charges Continue To Rise

    Wastewater service charges vary considerably across EPA regions and States. That’s one of the key findings from the National Association of Clean Water Agencies’ (NACWA) Cost of Clean Water Index. If you live in Montana, Wyoming or the Dakotas (EPA Region 8), your average service charge of $261 a year is considerably less than the $884 your fellow Americans up in New England (EPA Region 1) are paying.  As you can imagine, much of the difference is to do with population size and geography.

  • The Utility Built For A Millennial
    The Utility Built For A Millennial

    According to population projections from the U.S. Census Bureau, millennials are expected to become the nation's largest living adult generation by 2019. 37 percent of millennials were homeowners in 2015 and this number continues to rise, making them a significant fraction of a utilities' customer base.

  • WEF Confronts Water Industry Challenges
    WEF Confronts Water Industry Challenges

    Eileen O’Neill, Executive Director of the Water Environment Federation (WEF), joined Water Talk from WEFTEC — the world's largest annual water quality event — to discuss WEF initiatives, the state of the water/wastewater industry, and challenges and opportunities for the future.

  • AMI Cloud Solutions No Longer Considered Pie-In-The-Sky
    AMI Cloud Solutions No Longer Considered Pie-In-The-Sky

    By now, most of the utilities managing the 80 percent of U.S. water meters not yet capitalizing on advanced metering infrastructure (AMI) have heard about the advantages offered by the 20 percent of utilities that are. Unfortunately, utilities large and small still cite a variety of reasons delaying their step up to AMI productivity — including smart meter installation costs, lack of in-house expertise, and capital budgets for IT support.

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DRINKING WATER PRODUCTS

Quick-Release Pharmaceutical Tablet Tooling Quick-Release Pharmaceutical Tablet Tooling

Natoli Quick-Release Tablet Tooling allows researchers to test different dwell times during the tablet R&D process without the expense of buying several different sets of tools or the time needed to change complete sets of tooling or turret speed.

Aqua Rhino™ In-Channel Escalating Screen Aqua Rhino™ In-Channel Escalating Screen

The Aqua Rhino™  represents the next generation step screen, providing unmatched durability, ease of operation and ultimate protection for your downstream process equipment. 

Patient Engagement Patient Engagement

WCG’s end-to-end patient recruitment solution connects patients to clinical trials, enhances site resources and capabilities, and improves study data quality and endpoints. On average, we are helping our clients achieve a 33% acceleration in their enrollment timelines.

NuAire In-VitroCell™ ES Model NU-5841 CO2 Incubator NuAire In-VitroCell™ ES Model NU-5841 CO2 Incubator

The In-VitroCell ES NU-5841 provides an easy method to monitor and control humidity and oxygen levels in the chamber for hypoxic stress studies, stem cell culture, carcinogenic tumors, toxicity, and more.

Large Scale Filtration System For Single-Use Large Scale Filtration System For Single-Use

MaxiCaps® MR eliminates scale-up limitations in single-use technology.

Pre-assembled, pre-sterilized and self-contained: MaxiCaps® MR is designed for large-scale filtration in biopharmaceutical applications. Compact and ready-to-use MaxiCaps® MR devices not only mitigate risk due to their ease of use and minimized handling as a result, but also significantly save time. MaxiCaps® MR is the only logical choice when large filtration areas are needed in single-use processes.

NuAire In-VitroCell™ ES Model NU-5800 NuAire In-VitroCell™ ES Model NU-5800

The In-VitroCell ES NU-5800 provides the basic functionality to promote tissue cell growth by controlling Temperature and CO2 gas levels in the growth chamber. A relative humidity of 90% is produce through convention by a water pan. The Closed Loop HEPA Filtration System creates ISO Class 5 Clean-room like conditions to minimize potential contamination entering the growth chamber.

SMP-SL: Self-Lock Mechanism For Extreme Aerospace And Defense Environments SMP-SL: Self-Lock Mechanism For Extreme Aerospace And Defense Environments

HUBER+SUHNER’s SMP-SL (Self-Lock) mechanism is designed to ensure reliable electrical and mechanical performance in even the most extreme aerospace and defense environments. The unique combination of a MIL-STD-348 SMP interface together with a low-profile self-locking design provides an integral connector solution with exceptional electrical and mechanical performance.

X-Ray Inspection System for Food Manufacturers: X34 X-Ray Inspection System for Food Manufacturers: X34

Food manufacturers will be able to identify very small contaminants in a quicker and more reliable manner following the launch of a new X-Ray system from METTLER TOLEDO Product Inspection.

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LATEST INSIGHTS ON CONSUMER OUTREACH

  • Wastewater Service Charges Continue To Rise

    Wastewater service charges vary considerably across EPA regions and States. That’s one of the key findings from the National Association of Clean Water Agencies’ (NACWA) Cost of Clean Water Index. If you live in Montana, Wyoming or the Dakotas (EPA Region 8), your average service charge of $261 a year is considerably less than the $884 your fellow Americans up in New England (EPA Region 1) are paying.  As you can imagine, much of the difference is to do with population size and geography.

  • Getting Serious About Lead Service Line Replacement

    It has been 32 years since the amended Safe Drinking Water Act (SDWA) banned the installation of lead pipes in water systems nationwide. Unfortunately, that decision has not yet translated into action for every lead service line (LSL) installed before that point. Fortunately, someone has done a lot of legwork toward getting a handle on that process. Here is a preview of the help they have to offer.

  • WEF Confronts Water Industry Challenges

    Eileen O’Neill, Executive Director of the Water Environment Federation (WEF), joined Water Talk from WEFTEC — the world's largest annual water quality event — to discuss WEF initiatives, the state of the water/wastewater industry, and challenges and opportunities for the future.

  • The True Meaning Of 'Value Of Water' Awareness

    Observations from a conversation with Water Environment Federation (WEF) President Jenny Hartfelder

  • Trailblazing Efforts In Utility-Community Relations

    Traditionally (and unfortunately), contact between water providers and their customers has been mostly negative. Utilities might only share news on rate hikes, health advisories, service or traffic disruptions, etc., and typically only hear from customers who have a complaint. However, there are utilities with great reputations and relationships in the communities they serve; and the key to their success, besides providing excellent service, is a focus on positive communication.

More Latest Insights On Consumer Outreach

WATER INDUSTRY FEATURES

  • The Hidden Dangers Of Manganese In Drinking Water
    The Hidden Dangers Of Manganese In Drinking Water

    Evidence indicates that manganese (Mn) is more than a nuisance: it's a threat to health. It's time to get serious about removing it from drinking water.

  • Conducting Accurate Conductivity Measurement In Industrial Applications
    Conducting Accurate Conductivity Measurement In Industrial Applications

    While some water quality parameters may get more attention in industrial settings, few are more critical than conductivity. Understanding conductivity monitoring for industrial applications — where it is needed, how it works, and how to leverage the appropriate instruments and standards in order to pinpoint it — will unlock huge gains in efficiency, effectiveness, and regulatory compliance.

  • Are Your Pumps Running As Efficiently As Practical?
    Are Your Pumps Running As Efficiently As Practical?

    In water and wastewater operations, optimizing energy use plays a huge role in cost efficiency, but how can you know if pumping equipment and other motors are running as efficiently as possible? Analytics systems that interpret performance from a variety of data points — pump curves, run time, flow rates, vibration, temperature, energy consumption, etc. — can quantify pump operation to keep performance efficiency on an upward track.

  • Bell Food Group Ensures Quality Of Burger Patties
    Bell Food Group Ensures Quality Of Burger Patties

    As a market leader based in Switzerland, Bell Food Group is one of the major processors of meat and convenience products in Europe. The company has been the exclusive meat supplier, within Switzerland, for an international fast food chain for a number of decades. A new X-ray inspection solution at Bell's Oensingen site in Switzerland checks the customer's burger patties for various foreign bodies, plus product errors and visual defects, such as patties joined together, holes, dents and product flakes.

  • What's Next For Water Reuse?
    What's Next For Water Reuse?

    Steve Katz, Market Development Manager at SUEZ, explains how water reuse is being looked at differently today than it was even five years ago. Meanwhile, the stresses on water supply — increasing demand from industry and population growth, often in the face of drought — become more pressing with each passing year. Fortunately, water reuse is on the rise as public perception shifts and treatment technology advances.

  • Tank Shark® Active Tank Mixing Proven To Be Superior To Dedicated Tank Inlet/Outlet Design
    Tank Shark® Active Tank Mixing Proven To Be Superior To Dedicated Tank Inlet/Outlet Design

    San Jose Water Company (SJWC) provides drinking water for over a million people in the greater San Jose Metropolitan region and is a recognized leader in drinking water treatment and distribution system water quality management. With over 90 water storage facilities in service, planned maintenance and rehabilitation of capital assets is a key component of SJWC’s CIP program.

  • Thermal Imaging Provides Early Leak Detection In Oil And Gas Pipelines
    Thermal Imaging Provides Early Leak Detection In Oil And Gas Pipelines

    Monitoring the integrity of hundreds of kilometers of oil or gas pipeline networks may seem like a daunting task at first, but fortunately, technology can take over many of the labor-intensive tasks. Canadian video analytics specialist IntelliView knows the demands of oil and gas pipeline operators all too well. The company recently developed a smart camera solution, including a thermal camera from FLIR, to remotely monitor oil pump stations for leaks in an automated way.

  • Microbial Expectations For 503B Compounding Pharmacies
    Microbial Expectations For 503B Compounding Pharmacies

    According to section 503B of the Food Drug and Cosmetic Act, outsourcing facilities are required to comply with all cGMPs and regulations regarding insanitary conditions. Many regulatory observations are written for the failure to follow cGMPs and insanitary conditions. This article highlights some of the microbial expectations for 503B compounding pharmacies.

  • Pipeline Preferences: Adjustability vs. A Perfect Fit
    Pipeline Preferences: Adjustability vs. A Perfect Fit

    Because many pipe connectors and repair fittings are similar in look and adjust well to nominal pipe sizes, they can trigger an “interchangeable” or “one size fits all” mentality. The underlying problem with the “one size fits all” approach, however, is that it often means “…but not very well.” Here is a checklist of considerations for finding fittings that are closer to a perfect fit for pipeline applications.

  • Robust Encore® Pumps Replace Peristaltic Hose Pumps To Maintain Consistent pH For Finished Drinking Water
    Robust Encore® Pumps Replace Peristaltic Hose Pumps To Maintain Consistent pH For Finished Drinking Water

    Upper Deerfield Township, NJ relies on groundwater from four wells measuring 120 to 160 feet deep. The water is treated at two treatment plants with a capacity of 2.2 MGD and then pumped out to the distribution system with approximately 750,000 gallons of storage. Since the deep groundwater is hard, operators add lime to the finished water to raise the pH to reduce hardness.

  • Coriolis Installation At Brewery Indicates Bright Future For SITRANS FC330
    Coriolis Installation At Brewery Indicates Bright Future For SITRANS FC330

    A global beverage company produces, markets, sells and distributes a variety of beverages including beer, malt, soft drinks, fruit juices and mineral water. The brewery has utilized several types of SITRANS F flowmeters from Siemens to regulate all aspects of the brewing process for more than a decade, including SITRANS F C Coriolis meters to monitor the sugar concentration in wort prior to fermentation.

  • Meeting Food Retailers’ Requirements Through X-Ray Inspection
    Meeting Food Retailers’ Requirements Through X-Ray Inspection

    Food regulations are deepening and so is the authority regulators have in the marketplace. However, the right X-ray inspection system can help you achieve compliance and exceed retailer requirements.

  • Remote Monitoring For Water Quality And Public Health
    Remote Monitoring For Water Quality And Public Health

    New technology helps utilities meet the challenges of maintaining a safe and adequate public water supply.

  • Harmful Algal Bloom Threats To Potable Water: Establishing Resilience
    Harmful Algal Bloom Threats To Potable Water: Establishing Resilience

    Changing climate and other environmental conditions are intensifying the frequency and severity of harmful algal blooms (HABs). Here are important guidelines to understanding HAB causes and impacts to potable water treatment plants — including dealing with the algal biomass, remnants of decaying algal cells, and especially the secondary metabolites that the algae produce, such as taste and odor compounds and toxins.

  • Remove CO2 With SEPAREL Degassing Modules
    Remove CO2 With SEPAREL Degassing Modules

    In recent years, hollow fiber membrane degassing modules have become an ideal option for CO2 removal when compared to harmful, costly chemicals and bulky deaerating towers.

  • Lifecycle Management — Enhancing The ROI Of Control System Investments
    Lifecycle Management — Enhancing The ROI Of Control System Investments

    In water plant operations, there’s no such thing as simply maintaining the status quo. Any utility that is not moving forward is falling behind. Whether a water treatment or wastewater treatment plant (WTP/WWTP) chooses to rely on in-house resources or outside specialists, here are some lifecycle management approaches they can use to upgrade control capabilities without compromising performance or return on investment. 

  • Down-To-Earth Non-Revenue Water Strategies
    Down-To-Earth Non-Revenue Water Strategies

    Non-revenue water (NRW) and, in particular, water loss through leakage has become an increasing priority focus for water utilities around the world.  With failure rates of aging infrastructure increasing and growing water stress due to population growth and climate change, reducing the loss of essential water resources is paramount.  Leak monitoring and detection systems from Trimble Water help water utilities proactively identify and reduce NRW and water loss, prevent service outages, and prioritize infrastructure repairs. Easy-to-use wireless and mobile leak detection solutions provide clear, accurate, real-time insights into the condition of the water network beyond the treatment plant.  Paired with Trimble’s intuitive cloud-based GIS software, Trimble’s solutions make it simple for water professionals to visualize, manage, and analyze data from the field and use that knowledge to improve productivity and network performance.

  • Smart Hydrants: A Proactive Approach To Main Breaks
    Smart Hydrants: A Proactive Approach To Main Breaks

    Fewer things are more aggravating to commuters than being told they’ll need to take a detour because of a water main break. Those breaks also leave water utilities with a hefty, unplanned bill. Smart fire hydrants, however, offer water managers the ability to get ahead of these problems by providing more insight than ever into their distribution systems.

  • Ozone Resolves Hydrogen Sulfide And Color Issues In Well Water
    Ozone Resolves Hydrogen Sulfide And Color Issues In Well Water

    A potable water plant in Eastern Angelina County, Texas,  serves over 2,000 rural customers.

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