UTILITY MANAGEMENT SOLUTIONS

  • Overcome the financial and operational barriers to high-performance AMI by exploring how specialized network architecture and service-based delivery models eliminate risk. Learn how to achieve prioritized communication, long-term resilience, and total operational control without high upfront costs.

  • Modern infrastructure requires moving beyond basic data collection toward true operational control. Discover how focusing on performance, network priority, and engineered resilience allows utilities to manage leaks and emergencies with total confidence.

  • By asking these five questions, water utilities can move beyond basic AMI connectivity toward a model of total operational control.

  • For the better part of a decade, industrial electricity prices behaved like a slowly shifting floor. From 2016 through 2020, wholesale prices in most major markets were remarkably stable. A plant built in 2018 could reasonably expect its electricity costs to drift, not lurch, through the early 2020s. That baseline is gone.

  • Water utilities can significantly reduce revenue loss by integrating acoustic leak detection, pipe condition assessments, and automated pressure management. This proactive approach identifies hidden infrastructure weaknesses, prevents catastrophic bursts, and optimizes operational efficiency for long-term sustainability.

  • To build drought-resilience in water utilities, it is critical to be able to respond to water supply threats quickly. That also means it's essential to have the necessary financing solutions. The question is, then, where does the money come from?
  • Many utilities are asking a practical question: How do we move beyond hype and implement AI in a way that delivers measurable, sustainable value? At the Central Valley Water Reclamation Facility (CVWRF), the answer has been to focus less on tools and more on readiness.
  • The water sector has evolved from a mostly mechanical industry into one driven by software and data. What hasn’t kept pace is the workforce.
  • Open intelligence breaks down data silos, allowing water utilities to integrate disparate systems into a transparent, unified framework. This approach combines human expertise with verifiable AI to improve network resilience and operational decision-making.

  • Operational teams can now build custom apps and workflows in plain language, bypassing traditional development delays. Integrating real-time data with hydraulic intelligence enables faster, data-driven decisions to optimize network performance and improve overall system resilience.

UTILITY MANAGEMENT RESOURCES

  • Sample Manager: Water Quality Compliance Software

    Did you know that 75% of U.S. drinking water violations are due to missed or late samples? For most utilities, this has nothing to do with the quality of water, but rather a lack of the right tools.

    Built for utilities of every size, Sample Manager takes the burden of tracking off your plate so your team can focus on other higher priority projects.

    How It Works

    Sample Manager centralizes monitoring requirements, schedules, tasks, and results in a single platform. Rather than relying on teams to manually cross-reference regulatory updates, it syncs automatically with regulatory databases every day — so when requirements change or your results are updated, your schedules change with them. 

    The platform also connects directly with labs, which means your results flow in without manual data entry. From collection to compliance, the entire workflow lives in one place.

    Know Where You Stand at Any Moment

    One of the biggest pain points in water quality compliance is simply not knowing what's due, what's done, and what's overdue until it's too late. Sample Manager addresses this with dashboards, task views, maps, and timeline displays that give operators a clear picture of their compliance status at a glance.

    Need to get ahead of an audit? Full documentation for every requirement and every action is always on hand, making audit prep a matter of pulling a report rather than reconstructing a paper trail.

    Built for Teams, Not Just Individuals

    Compliance isn't a solo effort. Sample Manager lets teams:

    • Create and assign tasks in bulk
    • Balance workloads
    • Stay aligned across stakeholders

    Whether you're coordinating a small crew at a rural system or managing compliance across multiple jurisdictions, the platform scales with you.

    Built For Systems Of Any Size

    Sample Manager is designed to fit utilities of every size. It works within your existing workflow rather than forcing you to overhaul it.

    The core benefits are straightforward:

    • Save time by automating repetitive scheduling and reporting tasks
    • Reduce risk by minimizing missed samples and late submissions
    • Simplify reporting with export-ready formats built for state deadlines
    • Improve coordination by keeping teams aligned on tasks and timelines

    The Bottom Line

    When the technology handles the tracking, operators can focus on other high priority tasks.

    If your team is manually managing your sampling operations, it's worth taking a closer look at what our solution can do.

  • Asset Compliance Software

    Your compliance program deserves a system built for it

    Aging infrastructure. Evolving regulations. Mounting reporting requirements. Water utilities are managing it all, but often using the same resources they've always had.

    The tools haven't kept up with the regulations

    Every new compliance requirement means another inventory to maintain, another dataset to verify, and another report to submit. Finding your data across multiple spreadsheets, GIS exports, and field notes is the information utilities need to prove compliance, but finding it under deadline pressure isn't a sustainable way to operate.

    120Water’s Asset Compliance solution offers a system built for data maintenance.

    One connected system for infrastructure compliance

    120Water's Asset Compliance solution gives utilities a single platform to:

    • Track regulated assets
    • Verify field data
    • Manage communications
    • Plan replacements
    • Generate compliance reporting

    With comprehensive data, your team can run an entire compliance program from one place.

    Ready to get ahead of compliance?

    Utilities across 48 states are using 120Water to stay organized, audit-ready, and prepared for new regulations. Whether you're just beginning your lead service line inventory or working to identify remaining unknowns, 120Water’s Asset Compliance solution gives your team a system built for the job.

  • SLIC Traditional SCADA

    SLIC is the first control system that doesn't need a SCADA server, control panel, integrator, or a babysitter.

  • wastewaterOS

    Tired of chasing data across emails and binders? wastewaterOS brings all of your data into one platform, ready to deploy in under an hour.

  • Xylem AQUA Pro Service Professionals: Proactive And Reliable Service For All Your Water Needs

    Xylem AQUA pro service professionals are highly trained, certified, and equipped to handle any water treatment crisis with precision and efficiency. From emergency mobile solutions to planned maintenance, remote monitoring, commissioning, and on-site operations, our AQUA pro service professionals ensure optimal performance for all your water treatment needs.

    AQUA pro service professionals operate in nearly every industry that uses water. The strength of our service relies on our comprehensive training program, extensive service center network, and years of industry expertise.

    What To Expect From Xylem AQUA pro Service Professionals:

    • Expertise in Water Management - AQUA pro service professionals are highly trained, certified, licensed, and equipped to handle any water treatment crisis with precision and efficiency.
    • Mission-Critical Support - From emergency mobile and rental solutions to planned maintenance, remote monitoring, commissioning, and on-site operations, our teams are trained across a vast scope of equipment and solutions to meet all your water treatment needs.
    • Rapid Response - We’re there when you need us with more than 300 global service locations and an unmatched local service network in North America.
    • A Trusted Partner - AQUA pro service professionals are trusted advisors, offering high-level expertise to quickly solve issues and provide proactive recommendations to enhance operational efficiency. AQUA pro service professionals bring effective solutions and clear, proactive communication. Our team of AQUA pro technicians are not satisfied until the customers’ goals are met, the project is complete, and the customer is delighted.

UTILITY MANAGEMENT VIDEOS

Are you preparing for the 2027 LCRI Inventory submission? Check out 120Water’s in-depth webinar covering baseline inventory requirements, real-world scenarios for systems with varying materials, and a proven blueprint for submission success. Watch it today!