UTILITY MANAGEMENT SOLUTIONS

  • Currently, water infrastructure is outdated and fragile, prone to breakages and leaks. Reactive approaches to water infrastructure are only implemented after an incident and are more expensive than simple maintenance fixes. Geotechnical Internet of Things (IoT) devices enable water and wastewater industry professionals to identify and address issues before they escalate into catastrophic events.

  • Water utilities were never designed to sit on the front line of geopolitics or organized cybercrime.

  • Water and wastewater utilities are under pressure. Aging infrastructure, rapid population growth, and a retiring workforce are just a few of the challenges they face. Where do utilities turn for solutions? While technology solutions and new tools take center stage, a critical piece is often overlooked: the people.

  • Aeration control strategies often remain conservative and static. Blowers operate continuously, oxygen levels are maintained near maximum, and airflow rates are rarely adjusted in response to real-time biological demand. The result is widespread over-aeration — a condition that does not improve treatment performance but significantly increases operating costs.

  • Successful wastewater infrastructure requires aligning engineering decisions with long-term capital improvement cycles. By prioritizing phased adaptability and modular design, utilities can manage staged funding effectively while ensuring systems remain scalable for future regulatory and growth demands.

  • Traditional wastewater plant design often relies on outdated flow assumptions, leading to oversized, inefficient systems. Prioritizing actual usage data and modular scalability ensures operational stability and fiscal responsibility, protecting small communities from the long-term burdens of overbuilt infrastructure.

  • Digital connectivity in decentralized water systems creates new vulnerabilities for private utilities. Protecting critical infrastructure requires proactive "cyber hygiene," including network segmentation and rigorous access controls, to ensure operational uptime and prevent unauthorized system interference.

  • Stop treating non-revenue water as a series of isolated leaks. By adopting a structured, audit-based program, utilities gain the system-wide visibility needed to prioritize repairs, recover lost revenue, and transition from reactive maintenance to proactive infrastructure management.

  • After nearly 15 straight years of ever-larger and more damaging floods in Alaska’s capital city, the U.S. Army Corps of Engineers is discussing an ambitious and expensive solution: create a permanent drain from the lake that would prevent it from reaching outburst stage. The initial cost estimates for the project range from US$613 million to $1 billion.
  • Modernize water network management by combining precision ultrasonic metering with advanced acoustic leak detection. This integrated digital approach provides real-time data to identify vulnerabilities, minimize non-revenue water, and optimize distribution for long-term operational sustainability.

UTILITY MANAGEMENT RESOURCES

  • SLIC Traditional SCADA

    SLIC is the first control system that doesn't need a SCADA server, control panel, integrator, or a babysitter.

  • wastewaterOS

    wastewaterOS unifies costs, data, maintenance, training, lab results, and automation into one AI-driven platform. It doesn't just monitor; it runs your plant smarter. 

  • Xylem AQUA Pro Service Professionals: Proactive And Reliable Service For All Your Water Needs

    Xylem AQUA pro service professionals are highly trained, certified, and equipped to handle any water treatment crisis with precision and efficiency. From emergency mobile solutions to planned maintenance, remote monitoring, commissioning, and on-site operations, our AQUA pro service professionals ensure optimal performance for all your water treatment needs.

    AQUA pro service professionals operate in nearly every industry that uses water. The strength of our service relies on our comprehensive training program, extensive service center network, and years of industry expertise.

    What To Expect From Xylem AQUA pro Service Professionals:

    • Expertise in Water Management - AQUA pro service professionals are highly trained, certified, licensed, and equipped to handle any water treatment crisis with precision and efficiency.
    • Mission-Critical Support - From emergency mobile and rental solutions to planned maintenance, remote monitoring, commissioning, and on-site operations, our teams are trained across a vast scope of equipment and solutions to meet all your water treatment needs.
    • Rapid Response - We’re there when you need us with more than 300 global service locations and an unmatched local service network in North America.
    • A Trusted Partner - AQUA pro service professionals are trusted advisors, offering high-level expertise to quickly solve issues and provide proactive recommendations to enhance operational efficiency. AQUA pro service professionals bring effective solutions and clear, proactive communication. Our team of AQUA pro technicians are not satisfied until the customers’ goals are met, the project is complete, and the customer is delighted.
  • Aria Filtra Health Check Service

    The Aria Filtra Health Check service offers a comprehensive diagnostic assessment to keep your system running smoothly and minimize downtime.

  • waterCAST WQ

    Keeping your community safe in the face of water quality concerns is a complicated task. With the help of waterCAST WQ, you can track your water quality compliance and make informed decisions to safeguard your community.

UTILITY MANAGEMENT VIDEOS

In this episode of the Water Online Show, hosts Travis Kennedy and Kevin Westerling welcome back Pam Elardo, Senior Director of Strategic Services at Brown and Caldwell, for a dynamic conversation about what’s truly reshaping the water sector in 2026.