UTILITY MANAGEMENT SOLUTIONS

  • As the FIFA World Cup kicks off across the U.S. this summer, most attention will be on transportation, security, and stadium readiness. But the bigger strain will be less visible: water and wastewater systems.

  • If SWAN 2026 proved anything, it’s that the smartest ideas in water aren’t theoretical — they’re operational, hard-earned, and often messy. What stood out most wasn’t just the themes, but who said them and how clearly they reflected where this industry actually is currently.
  • Protecting drinking water supply has become more complex, more urgent, and less predictable as utilities navigate a convergence of pressures, including climate variability, emerging contaminants, and accelerating population growth. Together, these trends are redefining what it means to deliver safe, reliable drinking water. Yet within this disruption lies a critical opportunity.

  • Is there a clear link between a less plentiful water supply and an increase in Legionella in our domestic water systems?

  • A recent series of workshops convened by The Water Research Foundation (WRF) underscores how utilities are beginning to use AMI data to support conservation, improve system performance, and move toward more proactive operations. The takeaway is straightforward: most utilities now have the data; the challenge is putting it to work.

  • Modern Meter Data Management platforms transform raw data into operational intelligence. Beyond standard billing, continuous data analysis surfaces hidden leaks, detects backflow, and flags failing hardware, allowing water utilities to proactively reduce non-revenue water loss and improve system reliability.

  • For decades, industrial operators have treated water through a transactional lens as a commodity utility expense to be bought, utilized, treated, and discharged. However, the operational realities of a water-stressed world require a profound organizational shift.

  • For AI to deliver real operational value, it needs a constant flow of reliable operational data. AI systems are relentlessly data-hungry, and the more data, the better. Yet, accessing this data remains a major challenge in the utilities sector, with remote reservoirs, wastewater treatment works, and sprawling infrastructure often located a long way from traditional cellular networks. 

  • The water and wastewater industry is currently grappling with a significant aging pipeline infrastructure crisis, a challenge that requires a shift from reactive repairs to proactive, data-driven management. In a recent Water Online webinar, industry experts Christine Ballard (CDM Smith), Greg Baird (Black & Veatch), and Andrew Beck (Garney) outlined a practical framework for addressing infrastructure repairs in ways that are fundable and executable.

  • AI is reshaping industries at extraordinary speed, from healthcare and finance to manufacturing, logistics, and retail. As AI adoption accelerates, data centers have become the physical backbone of the digital world. Yet behind every compute cycle lies a critical resource that rarely receives the same level of attention: water.

UTILITY MANAGEMENT RESOURCES

  • Pumping Station Scada Automation And Control

    This solution is a SCADA-based system designed for the remote monitoring and control of pumping stations.

  • Sample Manager: Water Quality Compliance Software

    Did you know that 75% of U.S. drinking water violations are due to missed or late samples? For most utilities, this has nothing to do with the quality of water, but rather a lack of the right tools.

    Built for utilities of every size, Sample Manager takes the burden of tracking off your plate so your team can focus on other higher priority projects.

    How It Works

    Sample Manager centralizes monitoring requirements, schedules, tasks, and results in a single platform. Rather than relying on teams to manually cross-reference regulatory updates, it syncs automatically with regulatory databases every day — so when requirements change or your results are updated, your schedules change with them. 

    The platform also connects directly with labs, which means your results flow in without manual data entry. From collection to compliance, the entire workflow lives in one place.

    Know Where You Stand at Any Moment

    One of the biggest pain points in water quality compliance is simply not knowing what's due, what's done, and what's overdue until it's too late. Sample Manager addresses this with dashboards, task views, maps, and timeline displays that give operators a clear picture of their compliance status at a glance.

    Need to get ahead of an audit? Full documentation for every requirement and every action is always on hand, making audit prep a matter of pulling a report rather than reconstructing a paper trail.

    Built for Teams, Not Just Individuals

    Compliance isn't a solo effort. Sample Manager lets teams:

    • Create and assign tasks in bulk
    • Balance workloads
    • Stay aligned across stakeholders

    Whether you're coordinating a small crew at a rural system or managing compliance across multiple jurisdictions, the platform scales with you.

    Built For Systems Of Any Size

    Sample Manager is designed to fit utilities of every size. It works within your existing workflow rather than forcing you to overhaul it.

    The core benefits are straightforward:

    • Save time by automating repetitive scheduling and reporting tasks
    • Reduce risk by minimizing missed samples and late submissions
    • Simplify reporting with export-ready formats built for state deadlines
    • Improve coordination by keeping teams aligned on tasks and timelines

    The Bottom Line

    When the technology handles the tracking, operators can focus on other high priority tasks.

    If your team is manually managing your sampling operations, it's worth taking a closer look at what our solution can do.

  • Asset Compliance Software

    Your compliance program deserves a system built for it

    Aging infrastructure. Evolving regulations. Mounting reporting requirements. Water utilities are managing it all, but often using the same resources they've always had.

    The tools haven't kept up with the regulations

    Every new compliance requirement means another inventory to maintain, another dataset to verify, and another report to submit. Finding your data across multiple spreadsheets, GIS exports, and field notes is the information utilities need to prove compliance, but finding it under deadline pressure isn't a sustainable way to operate.

    120Water’s Asset Compliance solution offers a system built for data maintenance.

    One connected system for infrastructure compliance

    120Water's Asset Compliance solution gives utilities a single platform to:

    • Track regulated assets
    • Verify field data
    • Manage communications
    • Plan replacements
    • Generate compliance reporting

    With comprehensive data, your team can run an entire compliance program from one place.

    Ready to get ahead of compliance?

    Utilities across 48 states are using 120Water to stay organized, audit-ready, and prepared for new regulations. Whether you're just beginning your lead service line inventory or working to identify remaining unknowns, 120Water’s Asset Compliance solution gives your team a system built for the job.

  • SLIC Traditional SCADA

    SLIC is the first control system that doesn't need a SCADA server, control panel, integrator, or a babysitter.

  • wastewaterOS

    Tired of chasing data across emails and binders? wastewaterOS brings all of your data into one platform, ready to deploy in under an hour.

UTILITY MANAGEMENT VIDEOS

In this episode of The Water Online Show, Travis Kennedy and Kevin Westerling sit down with Seth Werlinsky, Director of Strategy and Growth for Boeh Agency, to tackle a question that continues to frustrate the water sector: if digital solutions are so powerful, why aren’t utilities embracing them faster?