Utility Management Solutions

1. Beyond Non-Payment: 5 Emerging Use Cases For Remote Water Shutoff Valves 5/20/2026

   Remote shutoff valves are evolving beyond non-payment management, helping utilities improve emergency response, conservation, compliance, operational efficiency, and long-term system resiliency.

2. The Water Talent Shortage Is Also A Diversity Problem 5/19/2026

   Utilities across the U.S. are facing growing pressure from aging infrastructure, climate resilience demands, regulatory scrutiny, and a workforce approaching retirement. Yet despite the scale of the challenge, much of the industry is still drawing talent from the same narrow pools and approaching hiring the same way it did years ago. That approach is becoming increasingly unsustainable.

3. Navigating Changing Water Standards Without Losing Trust In Your Tap 5/19/2026

   When new contaminants show up in the news, or standards change and you see lower numbers combined with words like “maximum level,” “parts per trillion,” or “detected,” it’s completely reasonable to wonder: Was my water unsafe before? Did something get worse? Are we looking at things differently? In most cases, the answer is the last one. We are looking at contaminants through a different lens.

4. Turning AMI Data Into Better Customer Service 5/18/2026

   For decades, the relationship between a water utility and its customers was simple. As water flows, the bills go out, and sometimes complaints come back. Customers had little visibility into how much water they were actually using on a day-to-day basis, and utilities had limited tools to give them any. Advanced metering infrastructure (AMI) has long since changed that equation. 

5. Rethinking Master Planning In A Data-Rich Environment 5/15/2026

   Digital planning tools are transforming the master planning process from a periodic study into a continuously updated decision-support system that integrates data, models, and operational insight.

6. Modernizing Water Stewardship In The Desert Southwest 5/14/2026

   Discover how advanced metering infrastructure transforms water management by providing real-time visibility into distribution networks. Learn to identify leaks proactively, reduce non-revenue water loss, and empower consumers with data-driven insights to ensure long-term resource resilience.

7. My Top 5 Thoughts Of The Month In Water 5/13/2026
   Every week, the water industry hands us a fresh set of challenges, breakthroughs, and moments worth pausing on. Here are the five stories and trends running through my head this week and, of course, why they matter for the professionals who keep the taps flowing.
8. From AMI To Operational Control: Why Performance, Control, And Confidence Matter 5/12/2026

   Modern infrastructure requires moving beyond data collection toward true operational control. Discover how focusing on performance, network priority, and engineered resilience allows utilities to manage leaks and emergencies with total confidence.

9. How The City Of Fallon Improved Sodium Hydroxide Dosing Reliability 5/12/2026

   Learn how transitioning to peristaltic metering technology solved chronic priming and maintenance issues during arsenic removal. This overview highlights how specialized pump designs improve chemical dosing reliability, enhance operator safety, and maximize facility space.

10. 5 Questions Utility Leaders Must Ask About Their AMI Strategy 5/12/2026

    By asking these five questions, water utilities can move beyond basic AMI connectivity toward a model of total operational control.