Utility Management Solutions

41. Turning AMI Data Into Better Customer Service 5/18/2026

    For decades, the relationship between a water utility and its customers was simple. As water flows, the bills go out, and sometimes complaints come back. Customers had little visibility into how much water they were actually using on a day-to-day basis, and utilities had limited tools to give them any. Advanced metering infrastructure (AMI) has long since changed that equation. 

42. ThingsLog As An Over-the-Top SCADA: Delivering Operational Intelligence The Moment You Need It — Without The Civil Works 5/15/2026

    Operational intelligence shouldn't be delayed by trenching and permitting. By leveraging wireless networks and low-power hardware, utilities can deploy real-time monitoring across complex terrain in weeks rather than months, bypassing the high costs of traditional infrastructure.

43. Rethinking Master Planning In A Data-Rich Environment 5/15/2026
    Digital planning tools are transforming the master planning process from a periodic study into a continuously updated decision-support system that integrates data, models, and operational insight.
44. Modernizing Water Stewardship In The Desert Southwest 5/14/2026

    Discover how advanced metering infrastructure transforms water management by providing real-time visibility into distribution networks. Learn to identify leaks proactively, reduce non-revenue water loss, and empower consumers with data-driven insights to ensure long-term resource resilience.

45. My Top 5 Thoughts Of The Month In Water 5/13/2026
    Every week, the water industry hands us a fresh set of challenges, breakthroughs, and moments worth pausing on. Here are the five stories and trends running through my head this week and, of course, why they matter for the professionals who keep the taps flowing.
46. From AMI To Operational Control: Why Performance, Control, And Confidence Matter 5/12/2026

    Modern infrastructure requires moving beyond data collection toward true operational control. Discover how focusing on performance, network priority, and engineered resilience allows utilities to manage leaks and emergencies with total confidence.

47. How The City Of Fallon Improved Sodium Hydroxide Dosing Reliability 5/12/2026

    Learn how transitioning to peristaltic metering technology solved chronic priming and maintenance issues during arsenic removal. This overview highlights how specialized pump designs improve chemical dosing reliability, enhance operator safety, and maximize facility space.

48. 5 Questions Utility Leaders Must Ask About Their AMI Strategy 5/12/2026

    By asking these five questions, water utilities can move beyond basic AMI connectivity toward a model of total operational control.

49. Reaching Utility-Grade AMI Without Compromise: How Utilities Can Remove Barriers To High-Performance Networks 5/11/2026

    Overcome the financial and operational barriers to high-performance AMI by exploring how specialized network architecture and service-based delivery models eliminate risk. Learn how to achieve prioritized communication, long-term resilience, and total operational control without upfront costs.

50. Paradise Regained: How Digital Twins Saved A Bahamian Resort's Water Supply 5/8/2026

    Island utilities face unique resource constraints and infrastructure risks. Implementing digital twins provides the real-time visibility needed to reduce water loss, simulate emergency scenarios, and optimize system performance to ensure long-term operational resilience.