Drinking Water Distribution White Papers and Case Studies

  1. BEACON® AMA And E-Series® Meters Offer An Accurate And Long-Term Metering Solution For Heber Springs Water And Wastewater Utility

    Heber Springs, a resort town in northcentral Arkansas, had been experiencing various challenges for a number of years. The utility’s team was facing difficulties in finding qualified personnel to obtain accurate and timely meter readings, identifying leaks quickly due to inaccurate or old meters, and managing extra time spent on misreads and rechecking meter reads. Read the full case to determine how the utility realized that that Badger Meter’s solution would be more cost effective in the long-term compared with other major metering companies.

  2. Wingo Water & Sewer Upgrades To ORION® Fixed Network (SE) System From Badger Meter

    Located in rural Kentucky, the small town of Wingo may seem like an unlikely candidate to become the first city in the state to employ a complete Advanced Metering Infrastructure (AMI) system. However, when it came time to upgrade its meter reading system, the city wanted a comprehensive water utility solution and chose the ORION Fixed Network (SE) system from Badger Meter.

  3. Tri-City Water Infrastructure Partnership: When 'We' Is Better Than 'Me'

    This is a story about three cities in North Carolina: Albemarle, Concord and Kannapolis. Albemarle, 40 miles east of Charlotte, had excess capacity in its water system and needed new customers to defray costs.

  4. Utility Improves Data Accuracy, Customer Service With Advanced Metering Analytics

    Bethpage Water District’s (New York) outdated water metering system led to customer service concerns, such as a slow response time for detecting leaks and insufficient data for billing inquiries. By installing new meters and advanced metering analytics software, the district increased visibility into its operations, resulting in greater revenue and improved customer service.

  5. Refusing To Get Rusty As HP PROTECTUS® III Stands Up To Ocean Air

    The City of Pompano Beach is a growing city of more than 101,000 residents.

  6. Feeling The Pressure To Reduce Leakage?

    Water is a resource that is often taken for granted. As we see the effects of climate change and population growth, the challenges we will face regarding water supply and availability will only increase. Examples of this are beginning to surface extensively in many areas of the world. In Adelaide, Australia, the Murray River has long supplied Adelaide with its source of water however the Murray River has seen extensive overuse for potable, agricultural and industrial use and now combined with changing weather patterns, Adelaide is in trouble. By Brad Clarke, VP of Marketing & Sales, Singer Valve

  7. Mueller Systems: Davie County Public Utilities Improves Customer Service And Operational Efficiency With Hot Rod™ From Mueller Systems

    The manual bi-monthly collection of readings from each meter was no small challenge—or expense—for Davie County Public Utilities. Oftentimes, meters in its water system were separated by a half-mile or more, and covering the routes could take a driver and a meter reader as many as 50 days.

  8. One Of The Nation’s Best: Des Moines Water Works Incorporates Successful Fixed-Network AMR

    Deeply nestled in the state of Iowa’s capital city, Des Moines Water Works (DMWW) is ranked one of the nation’s best-operated water systems for continuously meeting the high expectations and future needs of its customers and municipal governments.

  9. AMR System Delivers Outstanding Efficiency While Improving Water Conservation In Pacific Northwest

    Public Utility District No. 1 of Skagit County (Skagit PUD) in Washington state was at a crossroads, facing a number of challenges related to its meter reading system. Because the utility was using a touch-read/visual-read system, it was highly dependent on its water meter readers’ acquired route knowledge. Two of the PUD’s three meter readers were planning to retire soon, and it would take at least a year to hire and train new employees to fill their experienced shoes. At the same time, the community was growing at a steady pace, and a significant number of its existing meters were reaching the end of their useful lifecycle.

  10. Staying On Top of Water In Spite Of Flood

    The biggest flood in decades roared through the Village of Johnson City, NY, one day in September 2011, and the water department lost everything, including their office, which was submerged in several feet of water. Working with Neptune Technology Group, Johnson City began installation of its new Neptune meters, along with E-Coder®)R900i™ combination solid state absolute encoder/RF meter interface units.