Finally...a complete solution that makes water program management clear and simple.

Water professionals across the country rely on 120Water to streamline their most complex drinking water initiatives. Our platform is comprised of sample & filter kits, cloud-based software, and services that public water systems, government agencies, and facilities leverage in order to eliminate data silos, act on regulatory requirements, and execute the last mile of compliance--which is often the most burdensome. 

Trusted across the nation and in use at over 160,000 locations, 120Water enables clients such as Newark, New Jersey, Pittsburgh Water and Sewer Authority, Chicago Public Schools, Indiana Finance Authority, and Mott McDonald to manage and execute water programs at scale while saving operational resources.

By simplifying water quality and inventory programs, our clients are able to focus on the important work of protecting public health. 


LCRR is demanding utilities do more with less. 120Water makes compliance less complicated. With new regulations and increasing public demand, maintaining compliance can be difficult. 120Water’s software, kits, and services provide a solution that eases the burden and helps you run your LCRR program with confidence.

120Water’s combination of kits, software, and consultative services will help you gather all the appropriate data, verify your service line material, and communicate with all stakeholders effectively. 120Water’s comprehensive solution guides you through each stage of the inventory process from start to finish, ensuring efficiency and compliance at every turn.

Fulfill requirements and protect residents during LSL replacements with ease. 120Water manages the entire process from start to finish, including fulfillment of EPA-approved samples and pitchers, customer data storage, voucher code generation, and real-time insights along the way. Gain peace of mind with an automated, repeatable process.

Solutions for School and Daycare training, sampling, data management, and more. Testing every fountain and faucet can be daunting. We make it simple.

Lead has met its match. 120Water’s Lead Service Line Probability Finder is your way to accurately predict the presence of lead in any unknown service line location.

Making results data public is key to your lead programs success. Easily download reports to share with state and district stakeholders.



250 S. Elm Street

Zionsville, IN 46077


Phone: 1.888.317.1510

Contact: Sarah Young


  • 120Water, the leading solutions provider for lead reduction and drinking water programs, is honored to be an inaugural partner in the new Biden-Harris Get the Lead Out Partnership.

  • With less than 22 months to build an LCRR preliminary service line inventory (and even less time in some states), the team at 120Water is providing the latest LCRR updates and best practices from helping water utilities tackle compliance this past year. Join us for a discussion with 120Water Senior Program Consultants, Marcus Hagberg and Jill Terhune, to learn what it takes to build a compliant inventory and lessons learned along the way.

  • Expanding its track record of providing data management and software solutions to statewide and multistate programs, 120Water’s platform has been selected to manage the lead service line inventories for more than 1,300 water systems across its home state of Indiana.

  • In this video, Isaac Pellerin explains how 120Water partners with small, rural utilities to address regulatory requirements around lead and copper. 

  • Forging a path through the rapidly evolving landscape of Lead and Copper Rule Revision (LCRR) implementation, 120Water, NRWA’s preferred provider for managing lead and drinking water programs, is debuting an update to the way its software manages inventories in direct alignment with EPA recommendations.

  • CareSource, a national managed care organization, announces a $1 million investment in 120Water, a digital water solution that helps utilities and state and local agencies manage critical water programs that protect public health. 

  • When a change in treatment coagulants left the City of Thornton, CO, on an increased monitoring schedule, the water quality team knew they would need outside support to tackle sampling for the 150,000+ residents in their community.

  • 120Water, the nation’s leading solutions provider for managing drinking water programs, has been named a winner of the 2022 Water Data Prize awarded by the Environmental Policy Innovation Center (EPIC), a nonprofit that seeks to spur innovation around lead service line replacement.

  • While they knew they faced a costly uphill battle, Newark city officials funded and launched an aggressive Lead Service Line Replacement Program in 2018. Here are five lessons they learned.

  • Newark, NJ city officials launched an aggressive and coordinated Lead Service Line Replacement Program in 2018. Download the case study to learn about unprecedented success in their LSLR program.

  • 120Water, the leading solutions provider for lead program compliance and water quality data management, announced Newark, NJ, as the recipient of their first annual Excellence Award for the completion of its lead service line (LSL) replacement program. Newark partnered with 120Water and engineering firm CDM Smith to locate, replace and remediate nearly 24,000 public and private LSLs in under three years to ensure residents have clean, safe, and reliable drinking water. 

  • 120Water, the leading solutions provider for lead reduction and drinking water compliance programs, saw tremendous customer growth of 509% in 2021, amassing a base of more than 250 water systems across 30 states as utilities took steps to implement the EPA’s new Lead and Copper Rule Revisions (LCRR).

  • The revised Lead and Copper Rule is here, and it brings new challenges for water utilities across the country–who now have to prepare to do more, with less.

  • The Lead and Copper Rule revisions are final and the compliance date is set. Whether you are just starting to build your plan or finalizing your inventory, there’s a lot that will be asked of your system over the next few years.

  • The Town of Wellington has experienced significant growth over the past decade. The utility is working to build trust and exceed resident expectations for their drinking water, with a focus on continuing to meet compliance mandates.

  • Utilities need a strong foundation to create their preliminary inventory, including a clear plan and audits of current data. These steps, combined with modern tools such as predictive modeling, will allow for an efficient creation of the preliminary inventory.

  • The revised Lead and Copper Rule is here– the clock is ticking, and it’s time to prepare. If you’re feeling uncertain about the contents of the rule, you’re not alone. One major question most utilities have is, “how can we adequately fund the new compliance program requirements under LCRR?”

  • Now more than ever, it’s important to invest in solutions that help you achieve compliance while saving time and money in the long run.

  • The Lead Service Line inventory is the first step to Lead and Copper Rule Compliance—and it’s no easy task. The process of locating, recording, and validating material types for your service lines is not only mandatory under the revised Lead and Copper Rule, but it lays the groundwork for future replacement plans as the nation works to get the lead out and protect public health.

  • Water Sample kits and Pitcher/Filter kits are critical elements for various aspects of LCRR to ensure compliance and customer safety. 120Water automates the sampling process, freeing your team to focus where they are needed most.

  • Predictive Modeling technology works by analyzing historical and current data to generate a model that helps predict future outcomes, like the location of Lead Service Lines. With Predictive Modeling from 120Water, agencies and water systems leverage existing records to inform our advanced data science. We use machine learning to more cost-effectively generate inventories and best plan for LSL replacements and other regulatory demands.

  • Establish an accurate inventory of facilities. Allow our team to help consolidate your data, comb through existing records, and develop a detailed sampling plan to easily follow. Our team - composed of former state agency drinking water experts - will provide all the training and resources needed to ensure proper, ecient testing.

  • Communication doesn’t have to be complicated. With 120Water’s suite of customer engagement features you don’t have to think twice about how to promptly and efficiently reach your customers when it matters most. Whether you are sending sampling results, community surveys, or postcards for customer verification campaigns, 120Water can help you manage, track, and automate every customer interaction with ease.

  • Get all your systems connected. With 120Water, you have a suite of solutions that work seamlessly within your existing toolset. Trust our state-of-the-art compliance software and expert team to fully integrate your GIS data and ensure that you achieve compliance efficiently and cost-effectively.

  • 120Water allows all your tools to work together to efficiently manage your data and simplify your workflows. Everything you need to execute a comprehensive compliance program— sampling, data management, reporting— all lives in one easy-to-use platform purpose built for water professionals.

  • Water compliance is complicated, and only becoming more complex. Water systems are under increasing pressure, and the revisions to the Lead and Copper Rule (LCR) add more work to what’s already an overflowing plate.

  • 120Water, the nation’s leading solutions provider for managing lead programs, is offering complimentary, individualized planning assistance for water utilities looking to understand the final ruling and assess their readiness to comply with the Lead and Copper Rule Revisions (LCRR) that went into effect on December 16, 2021.

  • 120Water, the nation’s leading solutions provider for managing lead programs, has introduced a new set of features designed to help water utilities efficiently meet the Lead and Copper Rule Revisions (LCRR) anticipated to go into effect in December and to expand access to clean drinking water as outlined in the $1.2 Trillion Infrastructure Investment and Jobs Act that became law in November.

  • The $1.2 trillion Infrastructure Investment and Jobs Act that passed the House last week provides $15 billion for the replacement of lead service lines in the country’s drinking water system. This funding is coming just in time, as a new survey shows that the majority of water systems are not ready for the sweeping new regulatory changes governing safe drinking water that are expected to begin December 16, 2021, according to 120Water, the nation’s leading solutions provider for managing lead programs.

  • The revised Lead and Copper Rule is here– the clock is ticking, and it’s time to prepare. If you’re feeling uncertain about the contents of the rule, you’re not alone. We pored through its pages to create a suggested ten-year timeline of to-dos and best practices to help utilities gear up for the significant challenges ahead.

  • A Lead Service Line Inventory is the backbone of Lead and Copper Rule compliance. With the revised Rule mandating the creation of an inventory from each water system, finding and documenting Lead Service Lines will set your utility up for future success and help keep your community safe. Once a preliminary inventory has been created through gathering existing data sources or field inspections and employing techniques such as predictive modeling, the next step is validating that data and filling in gaps to ensure the accuracy of records and predictions.

  • Lead Service Line Management starts with inventorying. Learn how you can set yourself up for success as you begin this process. As it stands now, the revised LCR mandates annual inventory updates and the creation of an LSL Plan. Additionally, replacement activities are tied to concentration levels.

  • The revised Lead and Copper Rule (LCR) mandates that public water systems conduct and maintain location-based Lead Service Line Inventories, in addition to developing Lead Service Line (LSL) Plans with replacement goals. This is a big project with a lot of moving parts – we’ve broken down the various decisions that will make up this process. Walk through our decision tree to understand what steps your team needs to take at each stage of this process. To dive deeper into launching your inventory, check out this Service Line Inventory Guide.

  • The national conversation around infrastructure and water quality has only expanded in the last several years. Thankfully, infrastructure has largely been a bipartisan issue, and it’s become increasingly clear that federal lawmakers are prepared to put significant dollars behind ensuring our country’s water infrastructure is up to date and our drinking water is clean.

  • With the revised Lead and Copper Rule calling for a full Lead Service Line Inventory by October of 2024, water professionals must begin a massive-scale project. No part of the challenge is more daunting than collecting information on private-side service lines–and systems across the nation have a long road ahead of them to get the data needed to succeed in this project.

  • As the water industry maneuvers the revised LCR, public water systems may be overwhelmed by gaps in data or lack of historical information needed to build a comprehensive lead service line inventory. Creating and validating inventory will act as the foundation of your compliance program and access to funding resources, so it’s important to get it right.

  • ​120Water announced today the launch of its comprehensive Inventory Management Solution, an expanded offering that will help water systems build and validate their lead service line inventories - a foundational requirement for accessing pending federal infrastructure dollars and complying with new Lead and Copper Rule Revisions (LCRR). LCRR requires all public water systems to submit an inventory documenting service line materials for both the private and public side. 

  • 120Water, a leading digital water platform, has released new capabilities to its platform that are designed to help state regulators and utilities comply with the Lead & Copper Rule Revisions (LCRR) recently released by the Environmental Protection Agency (EPA).

  • Now that the Lead and Copper Rule Revisions (LCRR) have been finalized and published in the Federal Register, the clock has started. While the revisions are a major step toward removing lead from our water systems, complying with these revisions will create some significant operational challenges.

  • 120Water, a leading digital water platform, announced the formation of an Advisory Board to provide insight to help 120Water continue innovating solutions and services that will drive growth and add value to customers.

  • Major regulatory changes to the Lead and Copper Rule (LCR)--the first in nearly 30 years--has created an abundance of challenges for state agencies and water systems as they must take on more than ever in order to keep the public safe from drinking water in lead.

  • A community wastewater system can provide valuable information about public health conditions in an anonymous and rapidly accessible manner. One area where this is especially powerful is infectious diseases, which are shed into wastewater systems. In response to the global COVID-19 pandemic, the scientific community has rapidly mobilized to determine if wastewater monitoring for SARS-CoV-2, the virus that causes COVID-19, could be detected and quantified in wastewater streams and sludge.

  • This eBook was originally published in April of 2020, a few months after the proposed revisions to the Lead and Copper Rule were made public. In December 2020, the EPA finalized its long-awaited revisions to the existing Lead and Copper Rule (LCR). The revised rule updates the original 1991 rule, changes the current standards, and adds several new responsibilities for water utilities across the country. In light of the changes, we have updated this eBook to ensure that it’s offering the most relevant content and best practices.

  • 120Water™, a digital water platform in use at more than 180,000 sample sites across the nation, completed a sweeping pilot study that monitored wastewater in the state of Indiana for SARS-CoV-2, the virus that causes COVID-19.

  • 120Water, a digital water platform in use at more than 180,000 sample sites across the nation, has joined forces with PUR Community, a new municipality initiative created by PUR, a Helen of Troy brand specializing in at-home water filtration, to simplify point of use drinking water programs for utilities, municipalities, and facilities, including lead remediation programs.

  • Recent trial programs looking at the efficacy of testing wastewater to detect COVID-19 outbreaks have yielded important insights about how this method of testing can be used to improve public health, including providing an early indicator of infection that can be used to trigger advisories and recommendations.

  • 120Water, a digital water platform for modern sample management and compliance, announced a new program that can provide early detection of COVID-19 outbreaks by testing wastewater for the presence of SARS-CoV-2 RNA that is shed by infected persons. Click to tweet.

  • 120Water, a digital water platform in use at more than 180,000 locations across the nation, announced the formation of a partner program to deliver comprehensive solutions for safe drinking water programs. Click to Tweet.

  • 120Water, a comprehensive digital water platform in use at over 180,000 locations across the nation, has been selected by Denver Water for a three-year, $19 million program to help the utility manage its sweeping and proactive Lead Reduction Program.

  • 120Water is facilitating Denver Water’s pre- and post-LSL replacement water sampling program, as well as its water pitcher and filter supply and distribution program.