Finally...a complete solution that makes water program management clear and simple.

Water professionals across the country rely on 120Water to streamline their most complex drinking water initiatives. Our platform is comprised of sample & filter kits, cloud-based software, and services that public water systems, government agencies, and facilities leverage in order to eliminate data silos, act on regulatory requirements, and execute the last mile of compliance--which is often the most burdensome. 

Trusted across the nation and in use at over 160,000 locations, 120Water enables clients such as Newark, New Jersey, Pittsburgh Water and Sewer Authority, Chicago Public Schools, Indiana Finance Authority, and Mott McDonald to manage and execute water programs at scale while saving operational resources.

By simplifying water quality and inventory programs, our clients are able to focus on the important work of protecting public health. 


Feeling overwhelmed with the new revisions and need guidance on where to start?

Each month 120Water compiles the latest water industry trends, insights, and content that we deliver straight to your email

LCRR is demanding utilities do more with less. 120Water makes compliance less complicated. With new regulations and increasing public demand, maintaining compliance can be difficult. 120Water’s software, kits, and services provide a solution that eases the burden and helps you run your LCRR program with confidence.

120Water’s combination of kits, software, and consultative services will help you gather all the appropriate data, verify your service line material, and communicate with all stakeholders effectively. 120Water’s comprehensive solution guides you through each stage of the inventory process from start to finish, ensuring efficiency and compliance at every turn.

Fulfill requirements and protect residents during LSL replacements with ease. 120Water manages the entire process from start to finish, including fulfillment of EPA-approved samples and pitchers, customer data storage, voucher code generation, and real-time insights along the way. Gain peace of mind with an automated, repeatable process.

Solutions for School and Daycare training, sampling, data management, and more. Testing every fountain and faucet can be daunting. We make it simple.

Lead has met its match. 120Water’s Lead Service Line Probability Finder is your way to accurately predict the presence of lead in any unknown service line location.

Making results data public is key to your lead programs success. Easily download reports to share with state and district stakeholders.



250 S. Elm Street

Zionsville, IN 46077


Phone: 1.888.317.1510

Contact: Sarah Young


  • In response to the United States Environmental Protection Agency's (EPA) announcement of the long-anticipated Lead and Copper Rule Improvements (LCRI), 120Water proudly reaffirms its commitment to advancing public health protections and accelerating the replacement of lead pipes.

  • Verifying service line materials can be a daunting undertaking, especially when the system is old and the staff is small. Read about how Buffalo Water addresses these challenges. 

  • Check out this step-by-step guide to managing LCRR readiness and compliance. 

  • Learn about the tools you need in order to tackle to countdown to compliance. 

  • Join 120Water’s team of industry experts to learn what LCRR requirements are important, how to develop a customer communications strategy, and tips for centralizing your data to make future reporting a breeze.

  • Kicking off the one-year countdown until utilities nationwide are required to complete the first steps outlined in the Environmental Protection Agency’s Lead and Copper Rule Revisions (LCRR), 120Water will host a webinar providing guidance and support to systems of all sizes as they navigate LCRR compliance and customer communication challenges.

  • Have you thought about how you will safely build and store your preliminary inventory for LCRR? Our team has heard all sorts of strategies - GIS systems, spreadsheets, software, oh my! Learning your options and deciding on the best solution can be overwhelming, but you’re not alone!

  • Continuing to develop its network of statewide and multistate partnerships, 120Water has recently been selected to manage the data and submittal of Georgia’s lead service line (LSL) inventories.

  • Ahead of the American Water Works Association (AWWA) Annual Conference and Exhibition (ACE23), premier water program management partner 120Water sharpens its focus on providing solutions for the full scope of Lead and Copper Rule Revision (LCRR) compliance.

  • 120Water, the leading solutions provider for lead reduction and drinking water programs, continues its commitment to providing innovative tools to water professionals with its latest offering, an informative four-part webinar series.

  • Committed to providing program management tools to rural water systems, 120Water has been selected by the Cherokee Nation as its Lead and Copper Rule (LCR) database of record.

  • Read how to access LCRR funding and tailor your application to increase your odds of success.

  • Smyrna, GA saves millions of dollars and becomes the “poster child” of successful LCRR compliance.

  • 120Water, the leading solutions provider for lead reduction and drinking water programs, is honored to be an inaugural partner in the new Biden-Harris Get the Lead Out Partnership.

  • Learn what it takes to build a compliant inventory from water industry experts.

  • Expanding its track record of providing data management and software solutions to statewide and multistate programs, 120Water’s platform has been selected to manage the lead service line inventories for more than 1,300 water systems across its home state of Indiana.

  • In this video, Isaac Pellerin explains how 120Water partners with small, rural utilities to address regulatory requirements around lead and copper. 

  • Forging a path through the rapidly evolving landscape of Lead and Copper Rule Revision (LCRR) implementation, 120Water, NRWA’s preferred provider for managing lead and drinking water programs, is debuting an update to the way its software manages inventories in direct alignment with EPA recommendations.

  • CareSource, a national managed care organization, announces a $1 million investment in 120Water, a digital water solution that helps utilities and state and local agencies manage critical water programs that protect public health. 

  • When a change in treatment coagulants left the City of Thornton, CO, on an increased monitoring schedule, the water quality team knew they would need outside support to tackle sampling for the 150,000+ residents in their community.

  • 120Water, the nation’s leading solutions provider for managing drinking water programs, has been named a winner of the 2022 Water Data Prize awarded by the Environmental Policy Innovation Center (EPIC), a nonprofit that seeks to spur innovation around lead service line replacement.

  • While they knew they faced a costly uphill battle, Newark city officials funded and launched an aggressive Lead Service Line Replacement Program in 2018. Here are five lessons they learned.

  • Newark, NJ city officials launched an aggressive and coordinated Lead Service Line Replacement Program in 2018. Download the case study to learn about unprecedented success in their LSLR program.

  • 120Water, the leading solutions provider for lead program compliance and water quality data management, announced Newark, NJ, as the recipient of their first annual Excellence Award for the completion of its lead service line (LSL) replacement program. Newark partnered with 120Water and engineering firm CDM Smith to locate, replace and remediate nearly 24,000 public and private LSLs in under three years to ensure residents have clean, safe, and reliable drinking water. 

  • 120Water, the leading solutions provider for lead reduction and drinking water compliance programs, saw tremendous customer growth of 509% in 2021, amassing a base of more than 250 water systems across 30 states as utilities took steps to implement the EPA’s new Lead and Copper Rule Revisions (LCRR).

  • The revised Lead and Copper Rule is here, and it brings new challenges for water utilities across the country–who now have to prepare to do more, with less.

  • The Lead and Copper Rule revisions are final and the compliance date is set. Whether you are just starting to build your plan or finalizing your inventory, there’s a lot that will be asked of your system over the next few years.

  • The Town of Wellington has experienced significant growth over the past decade. The utility is working to build trust and exceed resident expectations for their drinking water, with a focus on continuing to meet compliance mandates.

  • Utilities need a strong foundation to create their preliminary inventory, including a clear plan and audits of current data. These steps, combined with modern tools such as predictive modeling, will allow for an efficient creation of the preliminary inventory.

  • The revised Lead and Copper Rule is here– the clock is ticking, and it’s time to prepare. If you’re feeling uncertain about the contents of the rule, you’re not alone. One major question most utilities have is, “how can we adequately fund the new compliance program requirements under LCRR?”

  • Now more than ever, it’s important to invest in solutions that help you achieve compliance while saving time and money in the long run.

  • The Lead Service Line inventory is the first step to Lead and Copper Rule Compliance—and it’s no easy task. The process of locating, recording, and validating material types for your service lines is not only mandatory under the revised Lead and Copper Rule, but it lays the groundwork for future replacement plans as the nation works to get the lead out and protect public health.

  • Water Sample kits and Pitcher/Filter kits are critical elements for various aspects of LCRR to ensure compliance and customer safety. 120Water automates the sampling process, freeing your team to focus where they are needed most.

  • Predictive Modeling technology works by analyzing historical and current data to generate a model that helps predict future outcomes, like the location of Lead Service Lines. With Predictive Modeling from 120Water, agencies and water systems leverage existing records to inform our advanced data science. We use machine learning to more cost-effectively generate inventories and best plan for LSL replacements and other regulatory demands.

  • Establish an accurate inventory of facilities. Allow our team to help consolidate your data, comb through existing records, and develop a detailed sampling plan to easily follow. Our team - composed of former state agency drinking water experts - will provide all the training and resources needed to ensure proper, ecient testing.

  • Communication doesn’t have to be complicated. With 120Water’s suite of customer engagement features you don’t have to think twice about how to promptly and efficiently reach your customers when it matters most. Whether you are sending sampling results, community surveys, or postcards for customer verification campaigns, 120Water can help you manage, track, and automate every customer interaction with ease.

  • Get all your systems connected. With 120Water, you have a suite of solutions that work seamlessly within your existing toolset. Trust our state-of-the-art compliance software and expert team to fully integrate your GIS data and ensure that you achieve compliance efficiently and cost-effectively.

  • 120Water allows all your tools to work together to efficiently manage your data and simplify your workflows. Everything you need to execute a comprehensive compliance program— sampling, data management, reporting— all lives in one easy-to-use platform purpose built for water professionals.

  • Water compliance is complicated, and only becoming more complex. Water systems are under increasing pressure, and the revisions to the Lead and Copper Rule (LCR) add more work to what’s already an overflowing plate.

  • 120Water, the nation’s leading solutions provider for managing lead programs, is offering complimentary, individualized planning assistance for water utilities looking to understand the final ruling and assess their readiness to comply with the Lead and Copper Rule Revisions (LCRR) that went into effect on December 16, 2021.

  • 120Water, the nation’s leading solutions provider for managing lead programs, has introduced a new set of features designed to help water utilities efficiently meet the Lead and Copper Rule Revisions (LCRR) anticipated to go into effect in December and to expand access to clean drinking water as outlined in the $1.2 Trillion Infrastructure Investment and Jobs Act that became law in November.

  • The $1.2 trillion Infrastructure Investment and Jobs Act that passed the House last week provides $15 billion for the replacement of lead service lines in the country’s drinking water system. This funding is coming just in time, as a new survey shows that the majority of water systems are not ready for the sweeping new regulatory changes governing safe drinking water that are expected to begin December 16, 2021, according to 120Water, the nation’s leading solutions provider for managing lead programs.

  • The revised Lead and Copper Rule is here– the clock is ticking, and it’s time to prepare. If you’re feeling uncertain about the contents of the rule, you’re not alone. We pored through its pages to create a suggested ten-year timeline of to-dos and best practices to help utilities gear up for the significant challenges ahead.

  • A Lead Service Line Inventory is the backbone of Lead and Copper Rule compliance. With the revised Rule mandating the creation of an inventory from each water system, finding and documenting Lead Service Lines will set your utility up for future success and help keep your community safe. Once a preliminary inventory has been created through gathering existing data sources or field inspections and employing techniques such as predictive modeling, the next step is validating that data and filling in gaps to ensure the accuracy of records and predictions.

  • Lead Service Line Management starts with inventorying. Learn how you can set yourself up for success as you begin this process. As it stands now, the revised LCR mandates annual inventory updates and the creation of an LSL Plan. Additionally, replacement activities are tied to concentration levels.

  • The revised Lead and Copper Rule (LCR) mandates that public water systems conduct and maintain location-based Lead Service Line Inventories, in addition to developing Lead Service Line (LSL) Plans with replacement goals. This is a big project with a lot of moving parts – we’ve broken down the various decisions that will make up this process. Walk through our decision tree to understand what steps your team needs to take at each stage of this process. To dive deeper into launching your inventory, check out this Service Line Inventory Guide.

  • The national conversation around infrastructure and water quality has only expanded in the last several years. Thankfully, infrastructure has largely been a bipartisan issue, and it’s become increasingly clear that federal lawmakers are prepared to put significant dollars behind ensuring our country’s water infrastructure is up to date and our drinking water is clean.

  • With the revised Lead and Copper Rule calling for a full Lead Service Line Inventory by October of 2024, water professionals must begin a massive-scale project. No part of the challenge is more daunting than collecting information on private-side service lines–and systems across the nation have a long road ahead of them to get the data needed to succeed in this project.

  • As the water industry maneuvers the revised LCR, public water systems may be overwhelmed by gaps in data or lack of historical information needed to build a comprehensive lead service line inventory. Creating and validating inventory will act as the foundation of your compliance program and access to funding resources, so it’s important to get it right.

  • ​120Water announced today the launch of its comprehensive Inventory Management Solution, an expanded offering that will help water systems build and validate their lead service line inventories - a foundational requirement for accessing pending federal infrastructure dollars and complying with new Lead and Copper Rule Revisions (LCRR). LCRR requires all public water systems to submit an inventory documenting service line materials for both the private and public side.