Water professionals nationwide turn to 120Water to simplify their intricate drinking water programs. Our platform includes sample & filter kits, cloud-based software, and services that assist public water systems, government agencies, and facilities in breaking down data silos, meeting regulatory requirements, and efficiently handling compliance tasks, which are often the most challenging.

With a solid reputation and adoption at over 160,000 sites, 120Water supports clients like Newark, New Jersey, Pittsburgh Water and Sewer Authority, Chicago Public Schools, Indiana Finance Authority, and Mott McDonald in effectively managing and implementing water programs on a large scale while conserving operational resources.

By streamlining water quality and inventory programs, our clients can concentrate on safeguarding public health.


At 120Water, we take the weight off the shoulders of our clients. From expert guidance and best practices to a proven activation process, we help ensure your program achieves ongoing success.

120Water’s PWS Pro offers an all-encompassing water quality management program. This integrated system combines all your key water quality initiatives, empowering you to take action across all areas. From necessary communications and notifications to replacement and sampling programs, as well as ongoing service line verification, PWS Pro serves as your comprehensive system of record.

120Water’s PWS Portal allows utilities to build the data foundation to power efficient water quality program management.

Feeling overwhelmed with the new revisions and need guidance on where to start?

Each month 120Water compiles the latest water industry trends, insights, and content that we deliver straight to your email

LCRR is demanding utilities do more with less. 120Water makes compliance less complicated. With new regulations and increasing public demand, maintaining compliance can be difficult. 120Water’s software, kits, and services provide a solution that eases the burden and helps you run your LCRR program with confidence.

120Water’s combination of kits, software, and consultative services will help you gather all the appropriate data, verify your service line material, and communicate with all stakeholders effectively. 120Water’s comprehensive solution guides you through each stage of the inventory process from start to finish, ensuring efficiency and compliance at every turn.

120Water guarantees top-notch management of your Pitcher Filter engagement, communication, and distribution initiatives. Our expert team handles everything from providing filters and replacement cartridges to centralizing data, executing customer communication, and delivering program support.

Solutions for School and Daycare training, sampling, data management, and more. Testing every fountain and faucet can be daunting. We make it simple.

Lead has met its match. 120Water’s Lead Service Line Probability Finder is your way to accurately predict the presence of lead in any unknown service line location. Using machine learning, you can efficiently and effectively discover the best locations to prioritize verification and move forward with your LSL replacement plan quickly.

Making results data public is key to your lead programs success. Easily download reports to share with state and district stakeholders.



250 S. Elm Street

Zionsville, IN 46077


Phone: 978-809-0405

Contact: Matt Boes


  • 120Water developed this quick reference guide for water systems to have a map to help them get started on their service line inventory.

  • Effective communication between water utilities and customers is paramount in an era where connectivity defines our daily lives. This lookbook explores the pivotal role of transparent, timely, and engaging communication in fostering a resilient partnership.

  • With the recent release of the Lead and Copper Rule Improvements, and less than 9 months to submit your preliminary inventory, 120Water is unpacking what water utilities need to know to get the job done right - and on time.

  • In this case study, learn how Silver Creek Water Corporation successfully created a lead service line inventory with the help of 120Water. They have only 7 unknown service lines left out of 7,000 and plan to eliminate them through a resident survey.

  • This flyer from 120Water takes a look at an anticipated timeline for Lead and Copper Rule Improvements (LCRI). 

  • To ensure LCRR compliance, it is imperative to maintain focus on tasks such as submitting the initial service line inventory by October 16, 2024, sending notifications to customers with LSL, GRR, or unknown status within 30 days of inventory submission, and promptly informing all customers within 24 hours after a lead action level exceedance (15 pbb) occurs.

  • Discover the EPA’s Lead and Copper Rule Improvements, understand challenges for small communities, and explore the role of digital transformation in managing evolving regulations.

  • Growth equity investment firm Edison Partners today announced leading a $43 million growth investment in 120Water, a leading cloud-based water management and testing system based in Zionsville, Indiana, with continued participation from Allos Ventures. The new funds will be used to further expand the 120Water team, technology investments, and go-to-market efforts

  • In response to the United States Environmental Protection Agency's (EPA) announcement of the long-anticipated Lead and Copper Rule Improvements (LCRI), 120Water proudly reaffirms its commitment to advancing public health protections and accelerating the replacement of lead pipes.

  • Verifying service line materials can be a daunting undertaking, especially when the system is old and the staff is small. Read about how Buffalo Water addresses these challenges. 

  • Check out this step-by-step guide to managing LCRR readiness and compliance. 

  • Learn about the tools you need in order to tackle to countdown to compliance. 

  • Join 120Water’s team of industry experts to learn what LCRR requirements are important, how to develop a customer communications strategy, and tips for centralizing your data to make future reporting a breeze.

  • Kicking off the one-year countdown until utilities nationwide are required to complete the first steps outlined in the Environmental Protection Agency’s Lead and Copper Rule Revisions (LCRR), 120Water will host a webinar providing guidance and support to systems of all sizes as they navigate LCRR compliance and customer communication challenges.

  • Have you thought about how you will safely build and store your preliminary inventory for LCRR? Our team has heard all sorts of strategies - GIS systems, spreadsheets, software, oh my! Learning your options and deciding on the best solution can be overwhelming, but you’re not alone!

  • Continuing to develop its network of statewide and multistate partnerships, 120Water has recently been selected to manage the data and submittal of Georgia’s lead service line (LSL) inventories.

  • Ahead of the American Water Works Association (AWWA) Annual Conference and Exhibition (ACE23), premier water program management partner 120Water sharpens its focus on providing solutions for the full scope of Lead and Copper Rule Revision (LCRR) compliance.

  • 120Water, the leading solutions provider for lead reduction and drinking water programs, continues its commitment to providing innovative tools to water professionals with its latest offering, an informative four-part webinar series.

  • Committed to providing program management tools to rural water systems, 120Water has been selected by the Cherokee Nation as its Lead and Copper Rule (LCR) database of record.

  • Read how to access LCRR funding and tailor your application to increase your odds of success.

  • Smyrna, GA saves millions of dollars and becomes the “poster child” of successful LCRR compliance.

  • 120Water, the leading solutions provider for lead reduction and drinking water programs, is honored to be an inaugural partner in the new Biden-Harris Get the Lead Out Partnership.

  • Learn what it takes to build a compliant inventory from water industry experts.

  • Expanding its track record of providing data management and software solutions to statewide and multistate programs, 120Water’s platform has been selected to manage the lead service line inventories for more than 1,300 water systems across its home state of Indiana.

  • In this video, Isaac Pellerin explains how 120Water partners with small, rural utilities to address regulatory requirements around lead and copper. 

  • Forging a path through the rapidly evolving landscape of Lead and Copper Rule Revision (LCRR) implementation, 120Water, NRWA’s preferred provider for managing lead and drinking water programs, is debuting an update to the way its software manages inventories in direct alignment with EPA recommendations.

  • CareSource, a national managed care organization, announces a $1 million investment in 120Water, a digital water solution that helps utilities and state and local agencies manage critical water programs that protect public health. 

  • When a change in treatment coagulants left the City of Thornton, CO, on an increased monitoring schedule, the water quality team knew they would need outside support to tackle sampling for the 150,000+ residents in their community.

  • 120Water, the nation’s leading solutions provider for managing drinking water programs, has been named a winner of the 2022 Water Data Prize awarded by the Environmental Policy Innovation Center (EPIC), a nonprofit that seeks to spur innovation around lead service line replacement.

  • While they knew they faced a costly uphill battle, Newark city officials funded and launched an aggressive Lead Service Line Replacement Program in 2018. Here are five lessons they learned.

  • Newark, NJ city officials launched an aggressive and coordinated Lead Service Line Replacement Program in 2018. Download the case study to learn about unprecedented success in their LSLR program.

  • 120Water, the leading solutions provider for lead program compliance and water quality data management, announced Newark, NJ, as the recipient of their first annual Excellence Award for the completion of its lead service line (LSL) replacement program. Newark partnered with 120Water and engineering firm CDM Smith to locate, replace and remediate nearly 24,000 public and private LSLs in under three years to ensure residents have clean, safe, and reliable drinking water. 

  • 120Water, the leading solutions provider for lead reduction and drinking water compliance programs, saw tremendous customer growth of 509% in 2021, amassing a base of more than 250 water systems across 30 states as utilities took steps to implement the EPA’s new Lead and Copper Rule Revisions (LCRR).

  • The revised Lead and Copper Rule is here, and it brings new challenges for water utilities across the country–who now have to prepare to do more, with less.

  • The Lead and Copper Rule revisions are final and the compliance date is set. Whether you are just starting to build your plan or finalizing your inventory, there’s a lot that will be asked of your system over the next few years.

  • The Town of Wellington has experienced significant growth over the past decade. The utility is working to build trust and exceed resident expectations for their drinking water, with a focus on continuing to meet compliance mandates.

  • Utilities need a strong foundation to create their preliminary inventory, including a clear plan and audits of current data. These steps, combined with modern tools such as predictive modeling, will allow for an efficient creation of the preliminary inventory.

  • The revised Lead and Copper Rule is here– the clock is ticking, and it’s time to prepare. If you’re feeling uncertain about the contents of the rule, you’re not alone. One major question most utilities have is, “how can we adequately fund the new compliance program requirements under LCRR?”

  • Now more than ever, it’s important to invest in solutions that help you achieve compliance while saving time and money in the long run.

  • The Lead Service Line inventory is the first step to Lead and Copper Rule Compliance—and it’s no easy task. The process of locating, recording, and validating material types for your service lines is not only mandatory under the revised Lead and Copper Rule, but it lays the groundwork for future replacement plans as the nation works to get the lead out and protect public health.

  • Water Sample kits and Pitcher/Filter kits are critical elements for various aspects of LCRR to ensure compliance and customer safety. 120Water automates the sampling process, freeing your team to focus where they are needed most.

  • Predictive Modeling technology works by analyzing historical and current data to generate a model that helps predict future outcomes, like the location of Lead Service Lines. With Predictive Modeling from 120Water, agencies and water systems leverage existing records to inform our advanced data science. We use machine learning to more cost-effectively generate inventories and best plan for LSL replacements and other regulatory demands.

  • Establish an accurate inventory of facilities. Allow our team to help consolidate your data, comb through existing records, and develop a detailed sampling plan to easily follow. Our team - composed of former state agency drinking water experts - will provide all the training and resources needed to ensure proper, ecient testing.

  • Communication doesn’t have to be complicated. With 120Water’s suite of customer engagement features you don’t have to think twice about how to promptly and efficiently reach your customers when it matters most. Whether you are sending sampling results, community surveys, or postcards for customer verification campaigns, 120Water can help you manage, track, and automate every customer interaction with ease.

  • Get all your systems connected. With 120Water, you have a suite of solutions that work seamlessly within your existing toolset. Trust our state-of-the-art compliance software and expert team to fully integrate your GIS data and ensure that you achieve compliance efficiently and cost-effectively.

  • 120Water allows all your tools to work together to efficiently manage your data and simplify your workflows. Everything you need to execute a comprehensive compliance program— sampling, data management, reporting— all lives in one easy-to-use platform purpose built for water professionals.

  • Water compliance is complicated, and only becoming more complex. Water systems are under increasing pressure, and the revisions to the Lead and Copper Rule (LCR) add more work to what’s already an overflowing plate.

  • 120Water, the nation’s leading solutions provider for managing lead programs, is offering complimentary, individualized planning assistance for water utilities looking to understand the final ruling and assess their readiness to comply with the Lead and Copper Rule Revisions (LCRR) that went into effect on December 16, 2021.

  • 120Water, the nation’s leading solutions provider for managing lead programs, has introduced a new set of features designed to help water utilities efficiently meet the Lead and Copper Rule Revisions (LCRR) anticipated to go into effect in December and to expand access to clean drinking water as outlined in the $1.2 Trillion Infrastructure Investment and Jobs Act that became law in November.

  • The $1.2 trillion Infrastructure Investment and Jobs Act that passed the House last week provides $15 billion for the replacement of lead service lines in the country’s drinking water system. This funding is coming just in time, as a new survey shows that the majority of water systems are not ready for the sweeping new regulatory changes governing safe drinking water that are expected to begin December 16, 2021, according to 120Water, the nation’s leading solutions provider for managing lead programs.