DRINKING WATER
Rural North Texas Community Cuts Non-Revenue Water By 42% With Pipeline Leak Detection Technology
Discover how a city solved its non-revenue water challenge by rapidly pinpointing three hard-to-find leaks in 13 miles of aging pipeline using a free-swimming acoustic tool.
DRINKING WATER CASE STUDIES AND WHITE PAPERS
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Loudoun Water's Innovative Potomac Water Supply Program
Loudoun Water, a water utility serving customers in Loudoun County, Virginia, recently undertook an innovative, green approach to supplying water in the face of game-changing growth and development.
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Revolutionizing Aquaculture: How Pinnacle Ozone Solutions Solves Industry Challenges
The aquaculture industry is booming, driven by a growing global appetite for seafood. But behind this growth lies a challenge: ensuring water quality and sustainable operations in environments that are increasingly under pressure.
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Comparing Benefits Of V-Cone® And Coriolis Meters
Proper operation of water treatment processes depends on accurate flow measurements. Also, flow data is often required by regulatory agencies.
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What You Need To Know About Mixed Oxidant Solution
The main component of mixed oxidant solution (MOS) is chlorine and its derivatives hypochlorite and hypochlorous acid (ClO−, HClO). It also contains trace amounts of other chlor-oxygen species which work synergistically with the hypochlorite/hypochlorous acid to improve efficacy and performance. MOS is made from brine (salt) and energy, and is used for disinfecting, sanitizing and reducing the risk of infection due to pathogenic microorganisms in water and in other applications. It is particularly useful for customers who have specific challenges such as controlling biofilm or reducing disinfection byproducts exacerbated by biofilms.
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Demand Based Flushing Using AMI And Water Quality Sensors
Improve efficiency and water quality with demand-based flushing. The integration of sensors and smart networks allows utilities to remotely monitor and optimize flushing cycles.
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How Instrumentation Powers The Circular Water Economy
The Circular Water Economy is built on the so-called six Rs: "Reduce," "Reuse," "Recycle," "Reclaim," "Recover," and "Restore". The six elements represent different strategies aimed at sustainable water management and conservation.
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RO Membrane Protection For A Desalination Plant In Mejillones, Chile
Read about a seawater desalination plant that presented with several performance issues and chose the HOD UV system to control biofouling on the RO membranes.
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Niederzeuzheim WWTP Case Study The villages of Oberzeuzheim and Niederzeuzheim, Germany are served by the Niederzeuzheim wastewater treatment plant. The plant was originally designed as a nitrification facility for a population of approximately 3,000.
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Overcome The Supply Chain Disruptions
The water utility industry is transitioning to wireless smart meters, creating opportunities for small to medium-sized utilities. Cloud-based applications offer automation, data management, and remote access, providing billing solutions, water usage monitoring, and safety tools.
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A Better Approach To Iron And Manganese Removal
The aesthetic impact of iron and manganese on finished water — altering its color, odor, and/or taste — is the top driver of municipal utility customer complaints.
DRINKING WATER APPLICATION NOTES
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MEGA-STOP Bell Protection System Aids In Pipe Joint Assembly4/13/2021
Water and wastewater piping come in a variety of materials, joints, and diameters. They can meet a multitude of demands and needs for the country's infrastructure.
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Water Treatment In Boilers And Cooling Towers10/29/2021
Most people recognize problems associated with corrosion. Effects from scale deposits, however, are equally important. For example, as little as 1/8" of scale can reduce the efficiency of a boiler by 18% or a cooling tower heat exchanger by 40%!
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What Is Genclean Advanced Oxidation Disinfection Solution And What Is It Used For?2/18/2021
A non-toxic, advanced oxidation (AOP) formula of minerals chelated with oxygen and stabilized in an aqueous water solution. It is a viable option in industries and applications requiring a solution to challenging situations where high level effective sanitization and oxidation is required. Read more to learn how the Genclean advanced oxidation treatment solutions can be used in different applications.
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Ion Exchange Resins And Activated Carbons For Better-Tasting Water12/18/2013
For many, access to good-tasting tap water is limited, and buying bottled water can be expensive. Simple pour-through jug filters offer a low-cost and effective alternative. Activated carbons, in conjunction with ion exchange products, produce drinking water that is absent of all industrial pesticides and contaminants.
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Determination Of EN15662:2008 - Determination Of Pesticide Residue In Food Of Plant Origin, By An Automated QuEChERS Solution9/24/2014
Pesticide residue laboratories are required to undertake analyses of an ever increasing number of samples. The analyses typically involve use of multi-residue methods (both GC-MS and LC-MS) to test for over 500 pesticide residues.
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Application Note: YSI Real-Time Water Quality Monitoring And The IPSWATCH-EMPACT Program12/28/2005The Ipswich and Parker Rivers watersheds lie only a short distance north of Boston, MA. The first settlements in these watersheds began in the early 1600s. Since that time, residents have relied heavily on the natural resources of the Parker and Ipswich Rivers, their coastal estuaries and Plum Island Sound, which is known as the Great Marsh. This ecosystem has been designated and protected by the Commonwealth of Massachusetts as an Area of Critical Environmental Concern (ACEC).
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Waterworks Joints 10110/30/2025
There are many different joints that can be found on waterworks pipeline components. This paper focuses on the three most common joints.
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Temperature Monitoring For Water Treatment4/29/2024
Learn how to ensure compliance, monitor water temperature diligently, and implement robust measures to mitigate regulatory penalties.
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The Basics: Testing RO Quality4/28/2014
Osmosis is the phenomenon of lower dissolved solids in water passing through a semi-permeable membrane into higher dissolved solids water until a near equilibrium is reached.
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Organics Aren't Invisible: A Guide for Simple Online Monitoring5/13/2019
Control of dissolved organics has been one of the highest priority concerns for most water treatment plants for over 20 years. Organics monitoring is an even more critical issue today in the face of more stringent regulations and concerns around trace organics, emerging contaminants, and even counter-terrorism or water security. Despite the critical need, many plants still rely primarily on turbidity for monitoring and process control.
LATEST INSIGHTS ON DRINKING WATER
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This Q&A follows the Webinar: Beaverton's New AMI Solution Checks Every Box: Operations, Billing, Service, & Savings hosted by Water Online on October 21, 2025. The webinar featured the leadership team from Beaverton Water Division as they discussed lessons learned across operations, billing, and customer service, offering a 360-degree perspective on implementing and managing an AMI system.
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Amid the AI-fueled gold rush, more leaders are beginning to pay attention to the short- and long-term natural resource concerns, especially around all the water needed to keep data centers running.
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Water pricing often fails to reflect scarcity, quality, or long-term risk, forcing companies to act internally. But this action is not being done in a vacuum. The ripple effect of internal water pricing is bound to impact water utilities, and ultimately, ratepayers and consumers.
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Misinformation and confusion could prevent some utilities from benefitting from the aqueous film-forming foam multidistrict litigation (AFFF MDL) settlements. Here are five common myths about the AFFF MDL PFAS settlements and how public water systems can make the most of this unprecedented funding opportunity.
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Every year on November 19, Water Mission observes World Toilet Day — a day designated by the United Nations to focus on the importance of safe sanitation for all.
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Global Water Outcomes expert notes that “water utilities are facing unprecedented challenges and opportunities,” citing the role of digital solutions moving forward.
ABOUT DRINKING WATER
In most developed countries, drinking water is regulated to ensure that it meets drinking water quality standards. In the U.S., the Environmental Protection Agency (EPA) administers these standards under the Safe Drinking Water Act (SDWA).
Drinking water considerations can be divided into three core areas of concern:
- Source water for a community’s drinking water supply
- Drinking water treatment of source water
- Distribution of treated drinking water to consumers
Drinking Water Sources
Source water access is imperative to human survival. Sources may include groundwater from aquifers, surface water from rivers and streams and seawater through a desalination process. Direct or indirect water reuse is also growing in popularity in communities with limited access to sources of traditional surface or groundwater.
Source water scarcity is a growing concern as populations grow and move to warmer, less aqueous climates; climatic changes take place and industrial and agricultural processes compete with the public’s need for water. The scarcity of water supply and water conservation are major focuses of the American Water Works Association.
Drinking Water Treatment
Drinking Water Treatment involves the removal of pathogens and other contaminants from source water in order to make it safe for humans to consume. Treatment of public drinking water is mandated by the Environmental Protection Agency (EPA) in the U.S. Common examples of contaminants that need to be treated and removed from water before it is considered potable are microorganisms, disinfectants, disinfection byproducts, inorganic chemicals, organic chemicals and radionuclides.
There are a variety of technologies and processes that can be used for contaminant removal and the removal of pathogens to decontaminate or treat water in a drinking water treatment plant before the clean water is pumped into the water distribution system for consumption.
The first stage in treating drinking water is often called pretreatment and involves screens to remove large debris and objects from the water supply. Aeration can also be used in the pretreatment phase. By mixing air and water, unwanted gases and minerals are removed and the water improves in color, taste and odor.
The second stage in the drinking water treatment process involves coagulation and flocculation. A coagulating agent is added to the water which causes suspended particles to stick together into clumps of material called floc. In sedimentation basins, the heavier floc separates from the water supply and sinks to form sludge, allowing the less turbid water to continue through the process.
During the filtration stage, smaller particles not removed by flocculation are removed from the treated water by running the water through a series of filters. Filter media can include sand, granulated carbon or manufactured membranes. Filtration using reverse osmosis membranes is a critical component of removing salt particles where desalination is being used to treat brackish water or seawater into drinking water.
Following filtration, the water is disinfected to kill or disable any microbes or viruses that could make the consumer sick. The most traditional disinfection method for treating drinking water uses chlorine or chloramines. However, new drinking water disinfection methods are constantly coming to market. Two disinfection methods that have been gaining traction use ozone and ultra-violet (UV) light to disinfect the water supply.
Drinking Water Distribution
Drinking water distribution involves the management of flow of the treated water to the consumer. By some estimates, up to 30% of treated water fails to reach the consumer. This water, often called non-revenue water, escapes from the distribution system through leaks in pipelines and joints, and in extreme cases through water main breaks.
A public water authority manages drinking water distribution through a network of pipes, pumps and valves and monitors that flow using flow, level and pressure measurement sensors and equipment.
Water meters and metering systems such as automatic meter reading (AMR) and advanced metering infrastructure (AMI) allows a water utility to assess a consumer’s water use and charge them for the correct amount of water they have consumed.