Consumer Outreach
-
Judge Orders Jackson, Mississippi Mayor To Court Following At-Home Filter Comments
7/4/2023
After failures in infrastructure, loss of public trust, and disagreements among elected leaders, the latest crisis for Jackson, Mississippi’s drinking water saw a local official ordered to clarify that tap water is now safe.
-
Majority Of U.S. Adults Worry 'A Great Deal' About Drinking Water Pollution
5/23/2023
An ongoing national poll has found that most adults in the country are significantly worried about contaminated drinking water — results that are notably higher for minority consumers.
-
Three-Part Documentary Spotlights PFAS, Drought, And Infrastructure Issues
4/19/2023
Professionals in the drinking water treatment industry are well aware of the many challenges in delivering clean effluent to consumers every day. But soon, with a high-profile documentary series in the works, those issues will be under a much bigger spotlight.
-
Water Infrastructure Failures Are Eroding Consumer Trust
9/19/2022
As high-profile drinking water contamination issues continue to plague the U.S., consumers are growing increasingly distrustful of their water systems.
-
As Western Drought Persists, States Increasingly Consider 'Cash For Grass' Solutions
3/23/2022
With an ongoing megadrought and rising consumption needs, western states in the U.S. have been instituting a range of measures to cope with source water scarcity. And among the efforts have been unprecedented legal changes and a focus on reducing residential consumption for lawn care.
-
CBS Premieres “Wasteland” Docuseries, Chronicling Wastewater Issues In U.S.
3/1/2022
As those who work tirelessly in the wastewater treatment industry every day know all too well, national attention for this work rarely corresponds to its importance in daily lives. But now, millions of viewers have the chance to see the importance that wastewater systems play in their lives, as well as the critical needs that our country’s systems still face.
-
Florida Consumers Decry 10-Day Notice Delay After Toxins Found In Drinking Water
6/8/2021
The customers of West Palm Beach Utilities, which serves its namesake as well as residents of South Palm Beach and Palm Beach in Florida, are upset after receiving a warning that blue-green algae may have left their drinking water toxic. And the contamination isn’t the only thing making them irate.
-
Survey: Among Environmental Issues, Americans Most Worried About Water Quality
4/28/2021
Among the most significant environmental concerns facing the country, Americans are the most concerned about the ones that affect water quality, according to the latest iteration of Gallup’s yearly environment survey.
-
White House Pressured To Intervene On Forthcoming Drinking Water Shutoffs
4/7/2021
As the novel coronavirus pandemic impacted Americans’ ability to earn income and pay for fundamental services, drinking water utilities around the country have waived fees or suspended shutoffs for those households that haven’t been able to pay their bills.
-
Survey: Black And Hispanic Americans Not Confident In Tap Water
3/10/2021
Following a survey of more than 40 million Americans who are being served by water systems that have recently violated the Safe Drinking Water Act (SDWA), it’s clear that there is a racial divide in the confidence that consumers place in drinking water utilities.