Consumer Outreach
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Love Is In The Air At Wastewater Treatment Operations
2/11/2020
When Valentine’s Day rolls around, couples typically celebrate at intimate restaurants, atop beautiful vistas, or with romantic movies at home. But this year, an unconventional venue choice has emerged as a romantic destination: wastewater treatment operations.
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Better Approach Needed To Overcome Potable Reuse Objections
1/15/2020
Reuse is expected to be a key to long-term water security. But despite the necessity and the technological advancements that make it possible — as well as the fact that global water supplies are all part of the same cycle — a big hurdle remains. While recycled water is increasingly used for irrigating golf courses and refilling aquifers, widespread adoption as a drinking water source is reliant on overcoming lingering public perceptions.
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Paid Ambassador Program Will Evangelize Tap Water In Philadelphia
4/9/2019
In an effort to promote the importance and benefits of tap water, the Philadelphia Water Department will pay local residents to serve as ambassadors.
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Utah City Recovers From Drinking Water Ban Caused By Fluoride Spill
2/26/2019
Following a fluoride pump malfunction in the water system, residents in Sandy City, UT, were told not to drink their water. Now, local regulators are faced with questions about what went wrong and why locals weren’t notified sooner.
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Value Of Water Campaign Releases Three-Year Progress Report
2/22/2019
It’s no secret to those within the U.S. water treatment industry: the ability to deliver clean drinking water is wholly dependent on the nation’s infrastructure for doing so. But much of the general public is unaware of just how critical this buried infrastructure is.
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Prairie Dog Problem Crops Up At Denver Water
12/27/2018
Colorado residents are disappointed with how Denver Water decided to handle a prairie dog situation.
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Regulators Reject Utility's Attempt To Recover Legal Fees From Ratepayers
12/17/2018
South Carolina utility regulators are preventing Carolina Water Service from raising its sewer rates to foot the bill for a pollution case.
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Wastewater Service Charges Continue To Rise
12/15/2018
Wastewater service charges vary considerably across EPA regions and States. That’s one of the key findings from the National Association of Clean Water Agencies’ (NACWA) Cost of Clean Water Index. If you live in Montana, Wyoming or the Dakotas (EPA Region 8), your average service charge of $261 a year is considerably less than the $884 your fellow Americans up in New England (EPA Region 1) are paying. As you can imagine, much of the difference is to do with population size and geography.
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Shedding Light On Austin’s Boil-Water Notice
12/3/2018
Water delivery in Austin, TX, was challenged by historic flooding in October, prompting an unusual turn of events for a major city.
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New York American Water Investigated Amid Overcharging Claims
9/12/2018
New York American Water is under scrutiny for what public officials see as questionable charges on customer bills.