Consumer Outreach

  1. Utilities Fear Trump Will Cut WaterSense Program
    4/17/2017

    Water utilities are advocating for the federal government to retain the U.S. EPA’s signature water conservation program despite proposed budget cuts from President Trump.

  2. For Utility, Customer Complaints Spur Regulatory Action
    4/13/2017

    Water utilities are highly regulated, and that means unhappy customers can bring more than complaints — they can stir up regulatory action.

  3. Huge Deficit Prompts Water Shutoffs, Inspections In Mississippi
    3/29/2017

    A water provider in Mississippi is cracking down on customers after the city utility department found out it had run up a $3.4 million deficit.

  4. According To Study, Jacksonville Residents Are Not Happy With Water
    3/21/2017

    Jacksonville, FL, has a distinction that it may not want publicized too much. The city’s water quality has been ranked poorly by residents in a recent study by professors at the University of North Florida.

  5. Stuck Valve Turns Town’s Water Hot Pink
    3/13/2017

    Residents of a small Canadian town awoke to an unpleasant surprise this week: hot pink tap water.

  6. New Legislation: Customers Must Be Informed Of Water Contamination Within 24 Hours
    3/10/2017

    Because of a law passed at the end of last year, public water utilities will now have to inform customers within 24 hours if contaminated water is flowing into their homes.

  7. Camera Catches Questionable Move By Cleveland Water
    3/6/2017

    A media outlet claims that the Cleveland Division of Water was caught on camera using improper billing practices.

  8. Website Developed To Inform Californians Of Drinking Water Standard Violations
    2/28/2017

    A new website from the State Water Resources Control Board in California showed that there are nearly 300 communities within the state that are currently not meeting safe drinking water standards.

  9. Uranium Contaminates Montana Water System
    2/20/2017

    A water system in Montana that has been plagued with chronic water problems recently warned residents about uranium contamination.

  10. As Subsidies End, Flint Chants ‘We Don’t Pay For Poison Water’
    2/14/2017

    Michigan is withdrawing the water-bill assistance it has provided Flint residents since the lead contamination crisis came to light three years ago.