Consumer Outreach
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Paying In Pennies: New Form Of Ratepayer Protest
3/6/2018
A Florida woman has invented a new way to protest her water bill while potentially irritating her water utility: She decided to pay in pennies.
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Metering Error In San Diego Had Neighbors’ Bills Swapped For Over 20 Years
2/1/2018
The main point of contact for most consumers and their drinking water utilities comes when it’s time for the former to pay their bills. That is probably why mistakes in this area are such points of prevailing consternation.
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Overwhelmed By Water Main Breaks, Philadelphia Opens Social Media Service Requests
1/31/2018
In a move that will likely be appreciated by ratepayers but could open another avenue for undue criticism, the Philadelphia Water Department (PWD) has decided to field complaints about water main breaks on social media.
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'Raw Water' Gives Consumers Expensive, Completely Untreated Option
1/8/2018
The latest trend in organic, natural culture may entice some consumers out there, but it is surely having treatment professionals shaking their heads.
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Conservation At U.S. Water Utilities On The Rise
1/4/2018
On average, water use by U.S. ratepayers appears to be dropping. Americans used 6 fewer gallons of water on a daily basis in 2015 compared to 2010.
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Judge Denies EPA Bid To Toss Fluoride Lawsuit
1/4/2018
The latest development in what has long been a hot button issue within the drinking water community could have major implications for the fluoridation debate.
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Santa Fe Forced To Write Off Millions In Unpaid Water Bills
12/20/2017
Unpaid water bills have turned into a costly problem for Santa Fe’s Public Utilities Department.
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Water Rate Increases Drive Residents Out Of South Carolina Town
12/12/2017
The cost of water in Lake Wylie, SC, is so high that some residents may move out of town.
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Research: Latino Americans Don’t Trust Tap Water
12/11/2017
Research shows that Latinos are more likely to distrust tap water compared to other groups.
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Water Is One Of The Few Issues To Unite Voters
11/15/2017
Unless you spent the last election cycle hiding under a rock (and no blame if you did), you are no doubt aware of the growing rift between the two major political parties of the United States. As reported in The Atlantic citing polling from the Pew Research Center for the People and the Press, those who identify as Democrats are becoming more liberal and those identifying as Republicans swing ever more conservative.