ABOUT ITRON

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com.

VIDEOS

  • Watch a software demo for Temetra, Itron's next-generation mobile meter data collection and management solution now deployed across millions of meters across the globe. Through an intuitive web-based interface with powerful mapping functionality, it provides you with new ways to optimize your meter route management and quickly sync meter data.

  • Addressing aging infrastructure, operational and billing challenges, and water scarcity is critical to your utility. What if you could detect outdated assets, automate billing, help your teams work faster and combat water losses? By improving billing accuracy and operational efficiencies, and enabling non-revenue water reductions, the health of your water distribution can be greatly improved. Wherever you are in your digitalization journey, learn how to establish a flexible, simple, and efficient water network that will help you address your business challenges, achieve measurable results and realize greater value.

  • Temetra is Itron's next-generation mobile meter data collection and management solution. Through an intuitive web-based interface with powerful mapping functionality, it provides you with new ways to optimize your meter route management and quickly sync meter data.

  • Learn about Itron's purpose, how we help our customers succeed, and how we're helping to create a more resourceful world.

  • Water Operations Management help you identify, prioritize and take action to reduce Non-Revenue Water for both real and apparent water losses as well as help you optimize and efficiently manage your distribution network.

  • Hear how the City of Fairborn, Ohio is taking the next step in their smart water journey with Itron.

  • When utility customers turn on a faucet, the expectation is that water flows freely and maintains constant pressure. But, what happens when water consumption issues cause an entire customer population to have little-to-no water pressure?

  • Esval, a water supply distribution, production, recollection and treatment provider for 2.5 million customers in Chile is leveraging water analytics software and sensors to obtain near real-time data and derive operational value. 

  • In 2017, Hurricane Irma brought severe winds and destruction to the islands of the Turks and Caicos. Learn how the local water supplier, Provo Water, was able to restore service in just four days after the devastation.

  • Non-revenue water is a costly challenge for any provider—especially so on an island where your water is produced through reverse osmosis. Provo Water, in the Turks and Caicos, leveraged data from its AMI system and analytics to reduce its NRW rates. Provo Water also leverages Itron Managed Services to ensure its operations aren't impacted by adverse weather in the region.

BROCHURES

  • Smart Water Solutions To Connect Every Drop
    8/26/2021

    More than ever, utilities are challenged in managing their aging water distribution networks. Everything from reducing costs and implementing conservation programs to dealing with unbilled consumption, physical losses and new regulations—all of which impact the ability to effectively serve consumers. You need a trusted partner to help implement smart water solutions— cost-effective solutions that can scale and grow with your requirements today and into the future.

  • Water Operations Management
    1/20/2021

    Itron is dedicated to creating a more resourceful world. We believe that the way energy and water are managed will define this century. By working with our customers to ensure their success, we can improve the quality of life, ensure the safety and promote the wellbeing of people around the globe.

  • Cyble 5 Multi-Connectivity RF Module
    5/4/2020

    The Cyble 5 is a unique solution helping utilities engage in the ongoing digitalization of their water and gas distribution networks. Designed to transform mechanical meters into communication data points, Cyble 5 enables fast drive-by (AMR) and IoT data collection allowing for better billing efficiency. Conceived for agility with its embedded multi-connectivity options, Cyble 5 adapts to complex deployments and evolves with the needs from the field, making it a safe and long-term investment.

  • Temetra® Brochure
    2/6/2020

    Temetra is Itron’s next-generation mobile meter data collection and management solution, providing you with new ways to optimize your operations and improve customer engagement. With full Itron Mobile integration, Temetra provides you with a complete, cutting-edge mobile data collection package in the cloud.

CONTACT INFORMATION

Itron

2111 N. Molter Road

Liberty Lake, WA 99019

UNITED STATES

Phone: 919-271-9876

Contact: Becca Jones

WATER AMI CALCULATOR

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    We’re committed to applying best-in-class IoT-enabled solutions to help utilities and cities be more resourceful. Find out how much money you could be saving with AMI.

FEATURED PRODUCTS

  • Designed to transform mechanical meters into communication data points, Itron's Cyble communication modules enable remote reading and monitoring of water meters on-site events. Available for international markets, Cyble modules simplify data collection through walk-by/drive-by (AMR) or AMI/IoT networks and support an extensive array of on-site alarms. 

  • Temetra is Itron’s next-generation mobile meter data collection and management solution, providing you with new ways to optimize your operations and improve customer engagement. With full Itron Mobile integration, Temetra provides you with a complete, cutting-edge mobile data collection package in the cloud.

FEATURED ARTICLES

  • The combination of water scarcity and aging infrastructure is pushing water utilities to use machine learning analytic software to predict demand patterns and develop long-term investment plans.

  • Failing infrastructure and water scarcity are two major issues for U.S. water utilities. One technology could help mitigate both problems.

  • A new, peer-reviewed study published on Nature.com confirms what water utilities know and confront every day — water scarcity is already a problem, and its growth is forcing action now. Fortunately, there are proven, although not yet widely adopted, tools available to utilities to combat and resolve this threat cost-effectively and faster than conventional methods. Here are tangible steps that can be taken to meet such current and future challenges.

  • The Itron Field Tools mobile app has allowed for our Field Technicians to use their iPhones as a multifunctional device. The Field Tools App also allows us to upgrade with minimal involvement from our IT teams.

  • Water distribution system infrastructures are designed to deliver drinking water to end users, but utilities are continually faced with distinct challenges to fulfill this fundamental objective. For example, these utilities improve customer service by delivering water with high pressure, but on the other hand, water conservation policies push them to minimize water distribution leaks. For this reason, water utilities invest heavily in SCADA and telemetry technologies to support operational decisions. However, unlocking historical operational data and fusing it with other data (such as billing information from AMR/AMI networks) to generate actionable insights has proven difficult.

  • The year 2020 was truly devastating for wildfires. From California to Australia, the world got a firsthand glimpse into how warmer, drier conditions are enabling harsher periods of drought – resulting in longer fire seasons and greater water scarcity.

  • Until recently, the City of North Miami Beach relied on traditional walk-up, manual meter reading, and a leak detection service that visited quarterly to survey areas of its distribution system. Surveyors would visit two weeks per quarter, helping city staff systematically go from one end of the 550-mile pipeline system to the other in one-mile sections—it took one and a half years to get through the city’s 25-square-mile service territory. While the city was able to maintain its system and identify leaks, the process was labor intensive and the city understood that automating meter reading and leak detection could be done simultaneously, saving precious time, staff resources, money—and most importantly, water.

  • When the aging water distribution infrastructure in Araguaína, Brazil, (pop. 183,000) reached a level of 47 percent non-revenue-water (NRW) loss, the contracted utility operator knew that something needed to change.

  • When it comes to digital transformation via ‘smart city’ technologies for leak detection or sewer overflow prevention, utility needs inevitably overlap with the economic and infrastructure interests of other city operations. Evaluating operating efficiencies in the context of three-dimensional (3D) ROI can uncover practical ways to drive greater dividends for all concerned — utilities, society, and the environment around them.

  • A great deal is expected of our cities and communities, both today and in the decades ahead, as their infrastructures come under continual pressure from expanding populations. Cities have an opportunity to improve quality of life by addressing major local issues such as air and water quality, resource scarcity, traffic congestion, public health and safety. View the infographic to learn more.

  • In early May 2020, members of our conference advisory board responded to a questionnaire regarding the impacts of COVID-19 on their companies. They shared how the pandemic changed day-to-day operations, shifted priorities and re-oriented strategic planning in near and long terms.

  • Reducing water loss starts with proper perspective. In distribution systems that do not yet have permanent infrastructure monitoring for active leaks, even the approach to evaluating such infrastructure requires a new perspective. Here is how different technical approaches can make a difference, regardless of the age of the system or the pipe materials it uses.

  • From aging infrastructure and coping with natural disasters, to an increased desire to incorporate renewables and optimize the network, utilities and communities continue to adapt to the macro effects in play today. Now more than ever, we have a collective opportunity to find new ways to innovate and demonstrate resiliency through technology.

  • Dive into comprehensive global research about the network and use case application investment decisions that utilities and cities are making now. Learn how the adoption of technologies like RF Mesh and public cellular will fare over time.

  • Key network trends you can expect to see over the next decade – wrapped in an easily shareable PDF. Click to view the full infographic.

  • For the City of Fairborn, Ohio, switching from manual meter reading to automated meter reading (AMR) and eventually to advanced metering infrastructure (AMI) has made a small operations staff more productive, provided more timely information for the city’s water treatment plant and distribution system, and tremendously improved customer service. Learn about the benefits captured and lessons learned along the way.

  • At Itron, we believe that the way energy and water are managed will define this century. This belief drives us to create a more resourceful world—one that uses precious energy and water resources more efficiently and effectively, and one that is committed to sustainability. Resourcefulness ties our actions together, and by working with our customers to ensure their success, we can improve the quality of life, ensure the safety and promote the well-being of people around the globe. The following pages of this report highlight the work we have been doing toward our purpose.

  • Water distribution system managers and administrators — whether they are dealing with water scarcity, mandated regulatory compliance, or non-revenue water (NRW) losses — have to be concerned about financial as well as physical solutions. Fortunately, more comprehensive solutions are being developed to afford success in both of those areas. Here are several examples of what is being achieved.