We’re committed to applying best-in-class IoT-enabled solutions to help utilities and cities be more resourceful. Find out how much money you could be saving with AMI.

Designed to transform mechanical meters into communication data points, Itron's Cyble communication modules enable remote reading and monitoring of water meters on-site events. Available for international markets, Cyble modules simplify data collection through walk-by/drive-by (AMR) or AMI/IoT networks and support an extensive array of on-site alarms. 

Temetra is Itron’s next-generation mobile meter data collection and management solution, providing you with new ways to optimize your operations and improve customer engagement. With full Itron Mobile integration, Temetra provides you with a complete, cutting-edge mobile data collection package in the cloud.

The Itron Field Tools mobile app has allowed for our Field Technicians to use their iPhones as a multifunctional device. The Field Tools App also allows us to upgrade with minimal involvement from our IT teams. Testing the application prior to the Minimum Viable Product (MVP) release allowed us to provide feedback making the acceptance level high for our end users. The App is easy to use enabling for quick, simple and minimal training in a virtual meeting environment. The Itron Mobile Radio also helped eliminate previous issues with antenna breakage on the FC300 handheld.

Water distribution system infrastructures are designed to deliver drinking water to end users, but utilities are continually faced with distinct challenges to fulfill this fundamental objective. For example, these utilities improve customer service by delivering water with high pressure, but on the other hand, water conservation policies push them to minimize water distribution leaks. For this reason, water utilities invest heavily in SCADA and telemetry technologies to support operational decisions. However, unlocking historical operational data and fusing it with other data (such as billing information from AMR/AMI networks) to generate actionable insights has proven difficult.

The year 2020 was truly devastating for wildfires. From California to Australia, the world got a firsthand glimpse into how warmer, drier conditions are enabling harsher periods of drought – resulting in longer fire seasons and greater water scarcity.

Until recently, the City of North Miami Beach relied on traditional walk-up, manual meter reading, and a leak detection service that visited quarterly to survey areas of its distribution system. Surveyors would visit two weeks per quarter, helping city staff systematically go from one end of the 550-mile pipeline system to the other in one-mile sections—it took one and a half years to get through the city’s 25-square-mile service territory. While the city was able to maintain its system and identify leaks, the process was labor intensive and the city understood that automating meter reading and leak detection could be done simultaneously, saving precious time, staff resources, money—and most importantly, water.

When the aging water distribution infrastructure in Araguaína, Brazil, (pop. 183,000) reached a level of 47 percent non-revenue-water (NRW) loss, the contracted utility operator knew that something needed to change. With such a massive challenge, they concluded that their best approach was to divide and conquer. Here is the story of how they are breaking their problems down to size with a solution that is on pace to pay for itself.

When it comes to digital transformation via ‘smart city’ technologies for leak detection or sewer overflow prevention, utility needs inevitably overlap with the economic and infrastructure interests of other city operations. Evaluating operating efficiencies in the context of three-dimensional (3D) ROI can uncover practical ways to drive greater dividends for all concerned — utilities, society, and the environment around them.

A great deal is expected of our cities and communities, both today and in the decades ahead, as their infrastructures come under continual pressure from expanding populations. Cities have an opportunity to improve quality of life by addressing major local issues such as air and water quality, resource scarcity, traffic congestion, public health and safety. View the infographic to learn more.

In early May 2020, members of our conference advisory board responded to a questionnaire regarding the impacts of COVID-19 on their companies. They shared how the pandemic changed day-to-day operations, shifted priorities and re-oriented strategic planning in near and long terms.

Reducing water loss starts with proper perspective. In distribution systems that do not yet have permanent infrastructure monitoring for active leaks, even the approach to evaluating such infrastructure requires a new perspective. Here is how different technical approaches can make a difference, regardless of the age of the system or the pipe materials it uses.

From aging infrastructure and coping with natural disasters, to an increased desire to incorporate renewables and optimize the network, utilities and communities continue to adapt to the macro effects in play today. Now more than ever, we have a collective opportunity to find new ways to innovate and demonstrate resiliency through technology.

Dive into comprehensive global research about the network and use case application investment decisions that utilities and cities are making now. Learn how the adoption of technologies like RF Mesh and public cellular will fare over time.

Key network trends you can expect to see over the next decade – wrapped in an easily shareable PDF. Click to view the full infographic.

For the City of Fairborn, Ohio, switching from manual meter reading to automated meter reading (AMR) and eventually to advanced metering infrastructure (AMI) has made a small operations staff more productive, provided more timely information for the city’s water treatment plant and distribution system, and tremendously improved customer service. Learn about the benefits captured and lessons learned along the way.

At Itron, we believe that the way energy and water are managed will define this century. This belief drives us to create a more resourceful world—one that uses precious energy and water resources more efficiently and effectively, and one that is committed to sustainability. Resourcefulness ties our actions together, and by working with our customers to ensure their success, we can improve the quality of life, ensure the safety and promote the well-being of people around the globe. The following pages of this report highlight the work we have been doing toward our purpose.

Water distribution system managers and administrators — whether they are dealing with water scarcity, mandated regulatory compliance, or non-revenue water (NRW) losses — have to be concerned about financial as well as physical solutions. Fortunately, more comprehensive solutions are being developed to afford success in both of those areas. Here are several examples of what is being achieved.