Using Analytics To Detect And Solve Water Consumption Issues: City Of Bismarck

When utility customers turn on a faucet, the expectation is that water flows freely and maintains constant pressure. But, what happens when water consumption issues cause an entire customer population to have little-to-no water pressure? Learn how City of Bismarck Public Works leveraged Itron Analytics Customer Service Representative to quickly identify that water demand was exceeding supply and solve the issue by working with large users to implement water restrictions. This video will help to explain how residents were notified and how commissioners were provided with monthly and yearly usage reports to determine the root cause and how the utility ultimately reached a successful solution.