Latest Insights On Consumer Outreach

  1. Potable Reuse Summit To Seize The Moment
    8/25/2016

    In October, the WateReuse Association’s 2016 Potable Reuse Summit will bring water professionals of all levels together to hear success stories and find out how to implement potable reuse programs in their own communities.

  2. What Do Americans Think About Their Drinking Water?
    8/17/2016

    Survey data on U.S. consumers’ attitudes toward public drinking water confirms tough times now, but hints at better days ahead.

  3. Partial Shutoff For Partial Service
    7/12/2016

    Cutting off service to a customer who hasn’t paid their water bill can be a controversial move for many utilities. But a new product that integrates a shut off valve with an ultrasonic meter may make what has traditionally been an all or nothing decision a little easier.

  4. How To Evolve With Rising Water Prices
    7/1/2016

    The rising cost of water has forced utilities to evolve, in their practices and in the ways they interact with a public asked to pay higher rates.

  5. Dropping Off PPCP Contamination
    6/24/2016

    To combat the presence of PPCPs in waterways, the Metropolitan Water Reclamation District of Greater Chicago has established drop-off points for consumers to safely dispose of unwanted pharmaceuticals.

  6. Bringing The Water Loss Fight Home During ‘Fix A Leak Week’
    4/29/2016

    The U.S. EPA estimates that more than one trillion gallons of water are lost through household leaks every year. It introduced “Fix a Leak Week” to bring that number down.

  7. The Bible On Effective Utility Management
    4/28/2016

    The U.S. EPA and multiple water groups recently gathered during Water Week 2016 in Washington, D.C. to announce updates to an essential guide for effective utility management (EUM). If utilities aren't already familiar with this document, they need to be. 

  8. Raising Water Rates: What Message Works Best?
    4/5/2016

    I sympathize with water and wastewater utilities. Tasked with more responsibility than ever, too often they aren’t supported with the necessary financial resources. To draw a baseball analogy, apropos for this time of year, it's like trying to win the World Series with minimal payroll (capital improvement funds) and old, broken-down players (infrastructure).

  9. Surprising Facts From The 'Value Of Water' Poll
    3/2/2016

    You may have seen the recent poll results announced by the Value of Water Coalition indicating near universal agreement (95 percent) on the need for reliable water systems, along with the somewhat surprising fact that a majority (60 percent) would agree to higher water bills to support them. The real surprise, however, is who is willing to pay the most.

  10. Convincing The Public Of Potable Reuse
    2/24/2016

    While there is evidence to indicate that the public is coming around on recycled water, the “toilet-to-tap” moniker has persisted. To bring this call to action to water agencies along with actionable steps for them to pursue, the WateReuse Association, a nonprofit trade group, hosted a potable reuse communications webcast.