Latest Insights On Consumer Outreach

  1. In It Together: Water Pros Share Problems And Solutions
    8/25/2017

    You might say that there’s a lot wrong with the water industry — problems including infrastructure, financing, and scarcity — but there’s also a lot going right. In this Q&A, Water Environment Federation (WEF) President Rick Warner is a source of insight and optimism.

  2. Isn't It Time For Your Utility To Get On Social Media?
    8/3/2017

    Social media engagement has for too long been a missed opportunity for drinking water utilities. A new research project seeks to convince them that they need to change that.

  3. Lessons From The Latest Water And Wastewater Rate Survey
    6/29/2017

    Rocky Craley of Raftelis Financial Consultants, the firm that conducted the 2016 Water and Wastewater Rate Survey along with the American Water Works Association (AWWA), discussed the takeaways of the annual survey in this edition of Water Talk.

  4. Water Worries In 2017 And Beyond
    6/28/2017

    The American Water Works Association’s annual State of the Water Industry (SOTWI) study reveals declining confidence compared to recent years.

  5. The 5 Keys For Utility Workforces
    6/1/2017

    A recent presentation dedicated to maintaining and improving drinking water and wastewater utility workforces provided answers for employee obstacles.

  6. The Full-Bodied Approach To Odor Control
    5/4/2017

    Odor issues continue to plague wastewater treatment plants all over the country. With a range of foul smells caused by varied contributors, one research project sought to provide a breath of fresh air.

  7. Bleeding Blue: Issues, Opportunity Greet New AWWA President
    5/3/2017

    Airtime for water industry issues used to be a rarity in mainstream news, but that has changed of late — a development that is not particularly welcome, considering that bad news makes for good copy.

  8. Water Reuse Within Reach: Guidance For Potential Practitioners
    3/29/2017

    “Water Champion” Paula Kehoe looks to do for the nation what she did for San Francisco — to greatly expand water reuse opportunities and implementation. In this Q&A, she discusses her new role as chair of a national commission for onsite non-potable reuse, the San Francisco model, and the best practices and obstacles for sustainable water operations.

  9. Under New EPA, Rural Water Association Sees Chance For Change
    2/21/2017

    With Donald Trump appointee Scott Pruitt helming the U.S. EPA, the National Rural Water Association sees an opportunity to free its members from burdensome regulations and change the perception of the country’s smallest water utilities.

  10. EPA Speaks For Utilities On Cyanotoxins
    11/15/2016

    The Drinking Water Cyanotoxin Risk Communication Toolbox takes the guesswork out of public outreach in the event of harmful algal blooms and cyanotoxin contamination.