Latest Insights On Consumer Outreach

  1. Isn't It Time For Your Utility To Get On Social Media?
    8/3/2017

    Social media engagement has for too long been a missed opportunity for drinking water utilities. A new research project seeks to convince them that they need to change that.

  2. Lessons From The Latest Water And Wastewater Rate Survey
    6/29/2017

    Rocky Craley of Raftelis Financial Consultants, the firm that conducted the 2016 Water and Wastewater Rate Survey along with the American Water Works Association (AWWA), discussed the takeaways of the annual survey in this edition of Water Talk.

  3. Water Worries In 2017 And Beyond
    6/28/2017

    The American Water Works Association’s annual State of the Water Industry (SOTWI) study reveals declining confidence compared to recent years.

  4. The 5 Keys For Utility Workforces
    6/1/2017

    A recent presentation dedicated to maintaining and improving drinking water and wastewater utility workforces provided answers for employee obstacles.

  5. The Full-Bodied Approach To Odor Control
    5/4/2017

    Odor issues continue to plague wastewater treatment plants all over the country. With a range of foul smells caused by varied contributors, one research project sought to provide a breath of fresh air.

  6. Bleeding Blue: Issues, Opportunity Greet New AWWA President
    5/3/2017

    Airtime for water industry issues used to be a rarity in mainstream news, but that has changed of late — a development that is not particularly welcome, considering that bad news makes for good copy.

  7. Water Reuse Within Reach: Guidance For Potential Practitioners
    3/29/2017

    “Water Champion” Paula Kehoe looks to do for the nation what she did for San Francisco — to greatly expand water reuse opportunities and implementation. In this Q&A, she discusses her new role as chair of a national commission for onsite non-potable reuse, the San Francisco model, and the best practices and obstacles for sustainable water operations.

  8. Under New EPA, Rural Water Association Sees Chance For Change
    2/21/2017

    With Donald Trump appointee Scott Pruitt helming the U.S. EPA, the National Rural Water Association sees an opportunity to free its members from burdensome regulations and change the perception of the country’s smallest water utilities.

  9. EPA Speaks For Utilities On Cyanotoxins
    11/15/2016

    The Drinking Water Cyanotoxin Risk Communication Toolbox takes the guesswork out of public outreach in the event of harmful algal blooms and cyanotoxin contamination.

  10. How To Improve The Water Resiliency Of U.S. Cities
    10/17/2016

    Arcadis’ Sustainable Cities Water Index reviews 50 cities around the globe across a string of sustainability measures such as water efficiency, water resiliency and water quality. As Chris Hill, Vice President of Water Supply and Treatment Lead for North America, explains in this Water Online Radio interview, the U.S. cities perform well in the areas of water quality and water efficiency but tend to lag European communities in the area of water resiliency.