Embedded acoustic sensing in ultrasonic meters enables continuous leak monitoring, helping utilities detect problems earlier, reduce water loss, and shift from reactive repairs to proactive infrastructure management.

Non-revenue water drains utility budgets, resources, and public trust. Audits, ultrasonic metering with acoustic leak detection, and community engagement provide practical, cost-effective steps to curb losses and improve efficiency.

What began as a mandate to reduce water loss has grown into a model of smart water management for the Eastern Band of the Cherokee Indians (EBCI). Since deploying Kamstrup’s ultrasonic meters in 2016, the utility has transitioned from crisis response to innovation leadership—proving that even the most rugged terrain can support advanced metering infrastructure (AMI).

This white paper aims to highlight crucial considerations for utilities contemplating cellular networks as the foundation of their communication systems.

This series aims to highlight crucial considerations for utilities contemplating cellular networks as the foundation of their communication systems.

Metering-as-a-service (MaaS) provides a means for utilities to transition to, or upgrade existing, advanced metering infrastructure with no up-front cost and immediate ROI.

Kamstrup Water Metering, LLC, a global leader in smart metering technology, opened the doors at its new North American headquarters and manufacturing facility in Forsyth County, Georgia, on Thursday.

Established in 1990 by the Florida Land and Water Adjudicatory Commission, St. Lucie, Florida West Services District is a 4,600-acre community development district that provides safe drinking water and exceptional service to the residents and businesses it serves.  

Water utility systems that have transitioned to AMI benefit from increased revenue, reduced risk, improved customer relations, and widespread efficiencies across operations.

Explore how Madison County, challenged by increased demand, a growing customer base, and a system that was administered by the city, decided it was time to transition to an AMI water meter solution. 

Explore how Oneida's water department went from dealing with water loss, partnering up and solving the challenge, and getting unexpected results. 

Whatever number a utility estimates as its non-revenue-water (NRW) loss rate — 20 percent, 30 percent, or more — the willingness to address it is often inversely proportional to the cost of doing so. Now, leak detection options that include acoustic monitoring as a built-in feature of residential water meter replacement are cutting the costs and complexity of identifying NRW losses and recapturing lost revenues.

Decades ago, farmers and ranchers around San Marcos, Texas, formed a utility to get water to cattle. Today, Crystal Clear Special Utility District (CCSUD) serves not only rural operations but swaths of a growing metropolis stretching from San Antonio to Austin, providing water to nearly 6,000 connections.

The Danish technology company, Kamstrup came out of 2020 with a satisfying result despite COVID-19. The high level of investments in innovation and technology and expansion into new markets continued.

Danish company Kamstrup, a world-leading supplier of energy and water metering solutions with headquarters in Denmark as well as local operations and a production facility in Roswell, Georgia, has launched its newest solution to the North American market: an acoustic leak detection solution consisting of the flowIQ^® 2200 ultrasonic residential water meter, Leak Detector software and supporting services.

The fast-growing city of Lincolnton, North Carolina, installs new metering system that’s addressing “meterbox blindness” – and quickly recovering lost revenue in the process.

Non-Revenue Water is a well-known global problem that results in large volumes of water being lost. It is a very real challenge faced by the majority of water utilities as a consequence of increased urbanization, higher demand, increased prices and aging distribution networks.

Using the latest and greatest technology has become commonplace. We use it every day to stay informed and connected. Today, utilities are leveraging digital technology by transforming tasks that were once manual to digital.

Ira Township in Fairhaven, MI used to have a variety of water meters with different reading technology—radio, touchread, automatic reading boxes and direct-read meters. On average, the meters were 19 years old and some were as old as 40 years. “With meters that old, we were not recouping all the revenue we should be,” says Chris Hiltunen, Ira Township Water & Department of Public Service Superintendent.

Significant water loss leads to new technologies putting the Eastern Band of Cherokee Indians on the cutting edge of service.

As global supply chains grow more unpredictable, the water industry is rethinking how and where critical technology gets made. In this episode, Kamstrup’s James Salisbury reveals how localized manufacturing—bringing key suppliers closer to home—is transforming resilience, quality, and responsiveness.

Learn how a small utility modernized aging infrastructure with AMI, faster installations, daily system visibility, and data-driven leak detection to improve operations and customer conversations.

Join the leadership team from Beaverton as they share lessons learned across operations, billing, and customer service, offering a 360-degree perspective on implementing and managing an AMI system.

The water industry touches virtually everything — from access and equity to innovation and infrastructure—yet the women driving its progress are often unseen. In a field traditionally dominated by men, women are now leading the charge, building resilient infrastructure, restoring watersheds, leading utilities, and conducting cutting-edge research. This episode features three of the industry's "badass women of water," who share their unique career journeys, the importance of female representation, and their vision for the future of water.

In this video, see how significant water loss lead to new technologies that put the Eastern Band of Cherokee Indians on the cutting edge of service.

In this episode of the Water Online Show, Angela Godwin sits down with Amy Newman, Head of Customer Services for North America at Kamstrup, during AWWA’s ACE event in Denver. Watch the full episode to learn how the Kamstrup team supports customers throughout the entire product lifecycle, emphasizing strong relationships and project outcomes that earn referrals—not just checked boxes.

In this webinar, we’ll dive into how Kamstrup’s ALD water meters are designed to work smarter, not harder, by leveraging embedded acoustic leak detection technology.

In this episode of The Water Online Show, Joe Ball from Kamstrup returns for another discussion with host Travis Kennedy. Listen in to hear Travis and Joe's conversation about quality in the water industry, why it's not as easy to quantify, and Kamstrup's quality campaign launching in 2025.

Discover how Metering as a Service (MaaS) from Kamstrup and Sustainability Partners is transforming water management.

Bruce Bharat of Kamstrup outlines the company's North American expansion, efforts to normalize lead times, and the launch of a new cellular endpoint, while also explaining metering as a service (MaaS) to enhance connectivity and provide scalable, integrated metering solutions.

Defining what a successful AMI deployment looks like for your utility is critical to ensuring the investment adds value to your bottom line and to supporting your city.

In this episode of The Water Online Show, Travis Kennedy sits down with Joe Ball from Kamstrup. Travis and Joe discuss the evolution of AMI, and explore Kamstrup's groundbreaking leak detection tool, which is the industry's first smart meter with acoustic leak detection embedded inside the meter.

The journey from traditional metering to AMI is not without challenges. In this webinar, hear about the importance of developing a step-by-step approach, choosing a good partner, and securing the right meter for the journey.

Non-revenue water is one of the biggest challenges for water utilities worldwide and in the U.S., contributing to billions of dollars’ worth of treated water lost each year. And, with up to 31 percent of water loss coming from leaks in service connections, it is crucial to have detailed knowledge and transparency across your distribution network. That’s why Kamstrup has developed a next-generation smart water meter with integrated acoustic leak detection to proactively identify potential leaks in service connections, which enables utilities to prioritize their daily efforts to where and when they will have the biggest impact. 

Now, you can let every smart water meter work for you to help locate leaks and create an unprecedented transparency in your distribution network. Acting like a fine-meshed network of noise loggers, the flowIQ® 2200 water meters listen to the distribution lines and service connections to detect leaks.

The state-of-the-art flowIQ® 2200 ultrasonic water meter introduces integrated acoustic leak detection that enables you to monitor your service connections for possible leaks. With its best-in-class low start flow, the flowIQ® 2200 measures even the smallest consumption. The meter is highly stable throughout the entire dynamic range with a very low error margin – and as a static meter without moving parts, it maintains the same high accuracy throughout its lifetime of up to 20 years. 

For over 70 years utilities have trusted Kamstrup to deliver reliable meter solutions. And while other companies are offshore in production, Kamstrup continues to invest in production and jobs in the United States.

The fast-growing city of Lincolnton, North Carolina, installs new metering system that’s addressing “meterbox blindness” – and quickly recovering lost revenue in the process.

Significant water loss leads to new technologies that put the Eastern Band of Cherokee Indians on the cutting edge of service.

To think forward and prepare for the future, sometimes we need to change perspectives and say goodbye. This is also true within water metering. With technology rapidly changing, this is the perfect time to say goodbye to mechanical metering and hello to the benefits of smart metering.

Reducing Non-Revenue Water and water loss becomes so much easier and so much more efficient when you have access to the right information at the right time.