Listening For — And Finding — The Leaks That Can't Be Seen

Decades ago, farmers and ranchers around San Marcos, Texas, formed a utility to get water to cattle. Today, Crystal Clear Special Utility District (CCSUD) serves not only rural operations but swaths of a growing metropolis stretching from San Antonio to Austin, providing water to nearly 6,000 connections. But with growth comes challenges – including older, leaking pipes that have added up to nonrevenue water clocking in at around 23 percent annually. CCSUD is not alone in experiencing significant nonrevenue water. A 2019-20 Kamstrup study of 28 utilities across the United States found nonrevenue water to average more than 20 percent. Read the full case study of how the Texas utility piloted Kamstrup’s flowIQ® 2200 ALD ultrasonic residential water meter and Leak Detector software.