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Building The Augmented Operator: A Manager's Guide To Training For AI-Powered Utility

As water and wastewater utilities expand SCADA, advanced analytics, and AI, managers must prepare operators to turn those signals into reliable operational decisions. The goal is not to replace certified professionals but to build an augmented workforce that can supervise automation, question model outputs, and protect treatment performance under changing plant conditions.

Geomembrane Liner Selection For Municipal Wastewater Lagoons: HDPE vs. LLDPE vs. RPP — A Field Installer's Perspective
The Future Of Field Water Testing: Shifting From Sequential To Parallel Analysis
Brackish Water Desalination: A Strategic Imperative For Sustainable Water Stewardship Across The American Water Landscape
Microbial And Disinfection Byproducts Regulations: Paving The Way For Efficient Compliance
Why Smart Valves Are About To Redefine Water Infrastructure
Building A Better Water Workforce Starts With People, Not Positions
The Resilient Utility: Why AI Is The New Social Safety Net For Water
From Compliance To Resilience: Practical Lessons In OT Recovery For Water Utilities

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The Future Of Field Water Testing: Shifting From Sequential To Parallel Analysis
Manual water testing drains operational hours and increases human error. Transitioning to parallel analysis lets field technicians test multiple parameters simultaneously, reducing testing times by up to 75% while improving field data integrity.
Purdue Student Engineers Conquer Blue-White® Assembly Challenge
See how Purdue engineering students partnered with Blue-White to automate peristaltic pump tube assembly, improving consistency, efficiency, and earning a third-place design award.
Analytics Software For Water And Wastewater Engineers
Modern self-service analytics tools empower plant engineers to utilize existing operational data without complex coding. Utilities can easily predict infrastructure failures weeks in advance, minimize unplanned downtime, optimize chemical dosing, and significantly reduce energy costs.
City Of Mesa Leverages Hybrid-Cloud Architecture To Drive Operational Efficiency At Their Water Resources Department
Transitioning to a hybrid-cloud architecture allows municipal utilities to securely centralize operational data. This structure gives engineering teams and consultants safe, self-serve access to near real-time insights, streamlining regulatory reporting and optimizing chemical usage.
SRP-Funded Technology Provides Affordable PFAS Testing For Homeowners
Widespread chemical contamination leaves many small water systems without viable testing options.Discover how an innovative, plant-based extraction method delivers affordable, highly accurate screening to identify complex contaminants and protect public health.
The Pros And Cons Of Pilot Testing For PFAS Removal
Deploying uncustomized equipment for contaminant testing can skew critical operational data. Discover how precisely tailored small-scale testing isolates site-specific variables, protects long-term maintenance budgets, and ensures seamless regulatory compliance for full-scale water treatment facilities.

WATER ONLINE FEATURED VIDEOS

What's Driving The Reuse Boom?

Fred Gerringer, Water Reuse National Practice Leader at Brown and Caldwell, explains why water reuse is becoming increasingly common across the country. From water scarcity and stricter discharge regulations to growing demand from data centers and industry, he outlines the major drivers that will shape reuse adoption over the next decade.

From Future Concept To Water Supply Reality

Jacqueline Mutter, National One Water Planning Lead for HDR, reflects on how potable reuse has evolved over the past decade from a long-range planning scenario into a critical water supply strategy.

Why Reuse Projects Succeed — Or Fail

Pranjali Kumar, Southeast Reuse Lead for Carollo, highlights the organizational realities behind successful reuse projects. While treatment technology gets much of the attention, she argues that strong leadership, cross-department collaboration, and project champions are often the factors that determine whether a project moves forward or stalls.

Pentair Pumps Power Penn 1 In New York City

This video showcases the vital role 16 Pentair Aurora pumps play in maintaining Penn 1, a 57-floor skyscraper in New York City. Covering over 2.5 million square feet and home to 200 businesses, Penn 1 relies on Pentair's efficient and reliable pumps to ensure smooth operations and support the daily activities of thousands. See how Pentair pumps contribute to this impressive infrastructure.

CLOSING THE GAP: A MODERN PLAYBOOK FOR NON-REVENUE WATER

Reducing non-revenue water (NRW) is no longer just an operational goal; it’s a strategic imperative that directly affects asset life, service reliability, affordability, and public trust. This e-book on NRW is intended as a practical guide for utilities ready to take the next step — from managing water loss to controlling it.

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SPECIAL FEATURES

Join SWAN for the 16th Annual SWAN Conference in Tampa, Florida (June 2-4, 2026), focusing on the theme, “Adapting Your Digital Journey.” Digital transformation in the water sector isn’t a straight road. It evolves over time requiring pivots and continuous learning. This Conference aims to meet utilities where they are at, highlighting how to build and sustain success across people, processes, and technology.