The Water Online Show: From Reactive To Resilient — Prioritizing Progress In Water Management

This episode of the Water Online Show features hosts Travis Kennedy and Kevin Westerling engaging in a thoughtful discussion with Pam Elardo, Senior Director of Strategic Services at Brown and Caldwell, on how to address the multifaceted challenges currently facing water and wastewater utilities in the U.S., including aging infrastructure, workforce availability and capability, funding constraints, the role of technology and AI adoption, the evolving regulatory environment, and the crucial aspect of community expectations.

Elardo, who previously held leadership positions at major utilities in King County, Washington and New York City, highlights the importance of moving from a reactive to a proactive stance through strategic asset management and predictive maintenance, while acknowledging the importance of prioritization in the face of financial and logistical limitations. Her highest priority, however, is serving the “mission, vision, and values” of the utility and community.

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