Consumer Outreach Features, Insights, and Analysis

  1. Water For Life
    8/23/2016

    Look back with me a full decade (and a year) to 2005.

  2. Thicker Than Water: Understanding What Really Works When Taking On Water Scarcity
    8/4/2016

    As public and private sector leaders in the U.S. and elsewhere confront the increasingly harsh realities of water scarcity, some of the media coverage has understandably pointed to lessons learned in Australia. On the driest inhabited continent on Earth, Australian water sector leaders have gained hard-won insights about the fight against drought.

  3. Something In The Water? A Journey To High Performance
    8/4/2016

    Every week, as General Manager for People and Culture at Yarra Valley Water in Melbourne, Australia, I’m asked for advice about how we transformed the culture of our publicly-owned water corporation. The requests come from near and far — peer utilities, businesses in other sectors, and government agencies. They’d like the recipe for what we’ve accomplished — the steps from A-Z. But it’s not as simple as that. It’s been a true journey with twists and turns that weren’t always pretty, and we gave life to it as we grew. In this article I’d like to share insights that might make this kind of transformation accessible to other organizations.

  4. A Community Approach To Climate Resilience
    8/1/2016

    How to accumulate and leverage social capital to achieve healthy freshwater ecosystems, green infrastructure improvements, and triple-bottom-line benefits

  5. Partial Shutoff For Partial Service
    7/12/2016

    Cutting off service to a customer who hasn’t paid their water bill can be a controversial move for many utilities. But a new product that integrates a shut off valve with an ultrasonic meter may make what has traditionally been an all or nothing decision a little easier.

  6. Celebrating 10 Years Of WaterSense
    6/21/2016

    Did you know that two-thirds of the continental U.S. has experienced drought in the last few years? It has left many utilities grappling with water scarcity and the costs of finding new water resources and treatment.

  7. Science Guides Public Health Protection For Drinking Water
    5/19/2016

    As a country, we’ve come a long way toward providing clean air, water, and land — essential resources that support healthy, productive lives. But we have more work to do to make sure that every American has access to safe drinking water.

  8. The Future Is Here — Just Add Utility
    5/4/2016

    Water utilities are responsible for one thing above all: supplying safe drinking water to their populations on a daily basis. In light of the recent public health crisis in Flint, MI, utilities have never been under more pressure from the public to perform this service.

  9. Infrastructure Matters
    4/22/2016

    Infrastructure matters. It matters — in big ways and in small — to our country, our economy, our quality of life, our safety, and our communities.

  10. Smart Networks Smoothing Supply Of Water
    4/20/2016

    With increasing and urbanizing population, extreme weather events happening with greater frequency, aging infrastructure and work forces, more demanding customers, and significant revenue constraints, it is becoming increasingly difficult for water utilities to ensure that supply consistently meets demand.