Jericho Water District (JWD) is one of the largest water districts in New York, serving 58,000 people through 18,604 residential and commercial service connections on Long Island.
The city of Laredo, Texas, had been walking to read its 67,543 water meters – 59,138 residential and 8,405 commercial accounts – using a manual method that took up to ten staff on the streets nearly an entire month to read to meet a monthly billing schedule. With the dawn of advanced metering infrastructure (AMI) systems, the City began their search for the right metering solution for the department’s needs.
The majority of the water in the city of Simi Valley, California, is provided by Ventura County Waterworks District 8, serving approximately 26,000 metered connections — 22,000 of which are now read by Neptune’s R900® System.
Located in Daviess County, Indiana, Washington is a small city that is poised for growth. An expansion of the heavily traveled I-69 highway has added new connections to the region between Evansville and Indianapolis, improving access to jobs, education and healthcare.
In 2008, the public utility manager in Ogden City, Utah sent out a request for proposal on a system-wide changeout of its meters, absolute encoders, and radio frequency meter interface units (RF MIUs), with a goal of eliminating estimating and replacing all their meters with AMR technology to read year-round. Read the full case study to learn more.
When the New York City Department of Environmental Protection (DEP) implemented a STAR® network system to read meters for its nine million customers, it never expected that the benefits of the system would extend beyond simple meter reading.
Advancements targeting the challenges related to a flooded meter pit environment have occurred slowly over the years, with limited success.
In January 2014, the city of Meadows Place, Texas, became the first city in Fort Bend County to fully convert to an Advanced Metering Infrastructure (AMI) fixed-network system. At the same time, the city also implemented a complete meter change-out for its 1,600 customers. Both projects represent large initiatives for the self-proclaimed “little city” with a population of 4,600 citizens.
Dried up reservoirs, cracked dirt and empty swimming pools are just a few of the visual reminders of the ongoing California drought. But what most people don’t see is the water providers, like Mark Sprague at the City of Fountain Valley, working tirelessly to keep the water running.
Salisbury-Rowan Utilities in Salisbury, N.C. prides itself on providing excellent customer service. While its commercial and industrial customers comprise just 15 percent of total customer accounts, they generate 65 percent of the utility’s monthly billed volume. That’s why, when it came time to select a new meter reading solution, the ability to receive data-driven analytics to better understand, monitor and manage its operations was a top priority for the utility’s leadership team.
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