Public Utility District No. 1 of Skagit County (Skagit PUD) in Washington state was at a crossroads, facing a number of challenges related to its meter reading system. Because the utility was using a touch-read/visual-read system, it was highly dependent on its water meter readers’ acquired route knowledge. Two of the PUD’s three meter readers were planning to retire soon, and it would take at least a year to hire and train new employees to fill their experienced shoes. At the same time, the community was growing at a steady pace, and a significant number of its existing meters were reaching the end of their useful lifecycle.
Jericho Water District (JWD) is one of the largest water districts in New York, serving 58,000 people through 18,604 residential and commercial service connections on Long Island.
When Chris Adcock became the Executive Director at the Pittsylvania County Service Authority (PCSA) in 2013, he found an aging water system. With customer service concerns and rising costs, Chris started his search for the best water metering solution and found the BEACON® Advanced Metering Analytics (AMA) managed solution from Badger Meter.
Easton Suburban Water Authority (ESWA) is in the business of providing water to its customers, not managing technology. One summer, Technology Manager Tim Ryan had enough with focusing valuable time and resources on the utility’s Advanced Metering Infrastructure (AMI) IT network and servers.
Some wastewater applications require chlorine residuals greater than can be effectively monitored using DPD due to the oxidation of the Wurster dye to a colorless Imine. Such applications include industrial wastewater processes that inherently have a high chlorine demand thereby requiring a more robust monitoring method.
Tri County Regional Water upgrades to Badger Meter E-Series® Ultrasonic meters and ORION® Classic (CE) automatic meter reading (AMR) solution.
Communities around the world are facing a growing storm. Complex challenges including water scarcity, changing demographics, extreme weather patterns, and aging or overly stressed infrastructure are colliding to threaten critical water, energy, transport, enterprise and health networks. The water industry is in the eye of the storm.
In 2008, the public utility manager in Ogden City, Utah sent out a request for proposal on a system-wide changeout of its meters, absolute encoders, and radio frequency meter interface units (RF MIUs), with a goal of eliminating estimating and replacing all their meters with AMR technology to read year-round. Read the full case study to learn more.
Revenue for water utilities is circling the drain. Most commercial water meters can stand up to the high water flow of commercial water customers, but these same meters often have a hard time measuring low water flows and retaining accurate meter reads over time and continuous flow conditions. Grocery stores, for example, do not pay for the scant amount of water used for produce misters because it passes through many commercial water meters without detection. These low flows add up to big dollars and are forcing water utilities to take a hard look at the accuracy of their meter fleet.
While utilities use sophisticated systems to supply clean water as well as collect and treat wastewater, the effort to manage incidents and outages leaves room for improvement. Water utilities often rely on manual processes to handle customer reports of leaks, loss-of-service or quality issues.
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