Utility Management

51. A Comprehensive Approach: Flood Protection And Improved Water Quality For Denver Communities 1/21/2020

    When confronted with resiliency issues, Denver took a multifaceted approach that showcases the city’s vision along with its technical know-how.

52. Serious Games: Transforming Customer Engagement And Professional Training In The Water Sector 1/20/2020

    If you thought gaming was just for kids and couch potatoes, serious gaming may change your perspective — and how you manage your utility.

53. EPA Reveals The Key To Clean Water 11/1/2019

    Water and wastewater treatment plant operators may not always love regulators, but they should love what the U.S. EPA water chief had to say about them. Speaking at the “BusinessH20 Water Innovation Summit” in September, the EPA’s assistant administrator for water, Dave Ross, referred to those who clean our country’s drinking water and wastewater as “silent, everyday unsung heroes.” While not as celebrated as others who dedicate themselves to public service, such as police officers, firefighters, and teachers, they are every bit as essential — if not more so.

54. The Digital Flip: How Innovation Is Transforming Utility Management 8/30/2019

    The digital ecosystem continues to evolve, bringing more brainpower to “smart” technologies — and more efficient water treatment operations and asset management to utilities.

55. 8 Ways To Make Utility-Customer Communication Seamless Across Digital Channels 7/1/2019

    If a water utility is going to use digital communication to enhance the customer experience, it needs to ensure that it does so as seamlessly as possible.

56. Impact Of Climate Change On Water Resources 5/1/2019

    While climate change repercussions are predicted to be varied and ubiquitous, it is the fate of water that deserves highest consideration, as the prosperity of communities —and countries — hangs in the balance.

57. Sustainability And Asset Management In Action 3/1/2019

    Asset management plans — and planners — must adapt to the challenges and needs of tomorrow, where sustainability is required for prosperity.

58. Building The Post-Boomer Water Workforce 1/10/2019

    A labor crisis has been bearing down on the water industry for some time, so it’s time to prepare for the future. Luckily, some industry trailblazers have charted paths to success.

59. Pride And Prejudice: A Philadelphia (Water Department) Story 7/12/2018

    Recently, I had the opportunity to tour a unique and innovative facility, the Bureau of Lab Services (BLS), the “water quality heartbeat of the Philadelphia Water Department” (PWD), as described by BLS director Gary Burlingame.

60. Overcoming Smart Meter Fears: The Value Of Focusing Communication On AMI Benefits 5/14/2018

    The idea that ratepayers are afraid of what advanced metering infrastructure (AMI) may bring into their homes has made water utilities wary of implementing the technology. But are the fears justified? A new survey investigates the phenomenon and lights a path forward.