Labor Solutions & Insights for Utility Managers

  1. Integrating Innovative Technology Into The Public Water Sector: A Need For Equilibrium
    12/5/2016

    If we are to realize the promise of innovation, implementation cannot be a risky proposition for water managers.

  2. United Utilities Improves Customer Satisfaction While Reducing Costs
    3/30/2016

    The rising marginal cost of producing clean water together with increasing demand and higher expectations of reliability and quality of service leaves utilities facing an uphill challenge — managing aging systems and infrastructure with limited resources.

  3. Technology Helps To Inspire Community-WWTP Relationships
    7/15/2015

    The relationship between the wastewater treatment plant and the community it serves is a delicate one. Unfortunately, politics gets involved because many plant improvements are purchased with municipal bonds.

  4. Utility Safety Culture: A Hidden Key To Employee Retention
    3/20/2017

    Sound safety policy does more than keep your workforce free from harm. It keeps them around.

  5. 10 Exciting Technologies From WEFTEC
    10/26/2015

    Judging by WEFTEC 2015, the water industry is on a roll.

  6. Achieving Success Through Leading People, Setting Goals, And Measuring Performance In Public Works
    3/7/2017

    Leadership and management are commonly used to describe successful directors, managers, or supervisors within the field of public works.

  7. Does Size Matter For Public Works Directors? Is There A Leadership Difference Between A Large Organization And A Smaller One?
    3/10/2015

    A review of government organization statistics and the population they serve can give us some ideas on how Director of Public Works (DPW) leadership responsibilities vary.

  8. APWA Program Helps Develop Next Generation Of Public Works Leaders
    3/31/2017

    An innovative leadership and training program launched by the American Public Works Association (APWA) is helping public works departments of public agencies and municipalities nationwide train and credential tomorrow’s public works leaders.

  9. Operation Brain Drain: Workforce Issues At California Utilities
    2/3/2016

    Every weekday morning at about 9:00 a.m., hopeful water professionals get the latest job posting from Brown and Caldwell, the go-to website for water industry job openings. By around lunchtime that same day, one maintenance worker position gets roughly 100 to 200 views.

  10. Lessons From DC Water’s Rock Star, George Hawkins
    1/31/2018

    In just eight years at DC Water, which provides drinking water, sewage collection, and sewage treatment in Washington, D.C., serving more than 600,000 residents, George Hawkins transformed the utility from insular and guarded to open and innovative.