Labor Solutions & Insights for Utility Managers

  1. Something In The Water? A Journey To High Performance
    8/4/2016

    Every week, as General Manager for People and Culture at Yarra Valley Water in Melbourne, Australia, I’m asked for advice about how we transformed the culture of our publicly-owned water corporation. The requests come from near and far — peer utilities, businesses in other sectors, and government agencies. They’d like the recipe for what we’ve accomplished — the steps from A-Z. But it’s not as simple as that. It’s been a true journey with twists and turns that weren’t always pretty, and we gave life to it as we grew. In this article I’d like to share insights that might make this kind of transformation accessible to other organizations.

  2. Innovate, Collaborate, And Commit: 3 Keys To High Performance In The Water Sector
    10/11/2017

    In a recent Water Online editorial, Kevin Westerling shared a Q&A with Water Environment Federation (WEF) President Rick Warner. Central to the conversation were the topics of innovation, collaboration, and leadership within the context of the challenges faced by the U.S. water industry. Among these issues: rebuilding and replacing aging infrastructure, advancing clean water initiatives, and making progress with water reuse.

  3. Design First, Build Later
    2/16/2018

    Sounds simple. It makes sense. But far too many people do not do this. They put together an idea, a process, but fail to take the design to completion before starting to build. Cutting corners always comes at a price. There is an old saying in Project Management, “You can have it good, fast, or cheap. Pick any TWO”. Cutting corners will bump your cost, decrease quality, or possibly both.

  4. Water Heroes Come To The Rescue In Times Of Need
    8/22/2017

    I think we could all speak of a time when we viewed utility workers as one of these “everyday” heroes. Most of us can share a story of a time when a storm knocked out power but, thanks to linemen working around the clock, power was restored to every home within 24 hours. Or of a water main break that was fixed before area residents were placed in a dire situation.

  5. Math Solutions: Load Calculations
    12/1/2014

    Water Online’s “Math Solutions,” presented by wastewater consultant and trainer Dan Theobald (“Wastewater Dan”), instructs operators on load calculations.

  6. Online Training: EPA’s 'All-Hazards Boot Camp'
    12/16/2015

    The U.S. EPA has recently released a video tutorial that outlines all phases of emergency planning and response for the water and wastewater facilities. This article will introduce and give an outline to the new training from an insider’s point of view.

  7. Occupational Safety And Utility Compliance: Tips for Surviving A Regulatory Plant Inspection
    2/21/2014

    Whether the name is the State Department of Environmental Protection Agency or Department of Water Quality, or some other name, the agency can strike fear in municipalities when they inspect the plant. It is not that most plants have something to hide or are discharging inferior water, but no one likes to be under the microscope. Let alone under the microscope of a regulatory agency with the power to fine the utility.

  8. The Future Of Water Management
    3/16/2017

    To minimize losses and address mounting concerns, the water industry is now adopting advanced sensor and communications solutions designed specifically for “smart” Internet of Things (IoT) water management. In large part, the move toward implementing smart water solutions is being driven by stricter government compliance requirements, the evolution of smart cities, and the need for water conservation.

  9. Asbestos Pipe Safety Awareness And Compliance
    2/20/2015

    The distribution system for water treatment has several hazards especially asbestos cement piping.

  10. Integrating Innovative Technology Into The Public Water Sector: A Need For Equilibrium
    12/5/2016

    If we are to realize the promise of innovation, implementation cannot be a risky proposition for water managers.