Utility Management Solutions

  1. Getting Practical About Non-Revenue Water 5/29/2026
    Problems faced by water utilities seem to grow in both quantity and complexity each year. Among the most persistent challenges is non-revenue water (NRW). In a recent Water Online Live event, industry experts gathered to discuss this multifaceted challenge.
  2. Benefits Of Integrating Chemical Metering Pumps Into SCADA 5/28/2026

    SCADA-connected chemical metering pumps improve dosing accuracy, reduce labor, and enable proactive maintenance — helping utilities modernize operations without massive infrastructure overhauls.

  3. Why You Can't Patch Your Way Out Of The Latest Water Utility Threats 5/22/2026
    Iranian-linked hackers have successfully exploited PLCs at water utilities and energy facilities across the U.S., resulting in operational disruptions and massive financial loss. For many water utility executives, the immediate and instinctive reaction is to look for a patch. But in this case, there is no simple vendor fix.
  4. Remote Water Meter Reader: How To Retrofit Existing Water Meters For Automatic Reading 5/21/2026

    Automating manual water meter readings reduces non-revenue water loss and eliminates tedious site inspections. Retrofitting existing meters with cellular data loggers provides continuous, real-time analytics, enabling operators to identify hidden leaks and optimize multi-facility infrastructure management instantly.

  5. Beyond Non-Payment: 5 Emerging Use Cases For Remote Water Shutoff Valves 5/20/2026

    Remote shutoff valves are evolving beyond non-payment management, helping utilities improve emergency response, conservation, compliance, operational efficiency, and long-term system resiliency.

  6. The Water Talent Shortage Is Also A Diversity Problem 5/19/2026
    Utilities across the U.S. are facing growing pressure from aging infrastructure, climate resilience demands, regulatory scrutiny, and a workforce approaching retirement. Yet despite the scale of the challenge, much of the industry is still drawing talent from the same narrow pools and approaching hiring the same way it did years ago. That approach is becoming increasingly unsustainable.
  7. Navigating Changing Water Standards Without Losing Trust In Your Tap 5/19/2026
    When new contaminants show up in the news, or standards change and you see lower numbers combined with words like “maximum level,” “parts per trillion,” or “detected,” it’s completely reasonable to wonder: Was my water unsafe before? Did something get worse? Are we looking at things differently? In most cases, the answer is the last one. We are looking at contaminants through a different lens.
  8. Turning AMI Data Into Better Customer Service 5/18/2026

    For decades, the relationship between a water utility and its customers was simple. As water flows, the bills go out, and sometimes complaints come back. Customers had little visibility into how much water they were actually using on a day-to-day basis, and utilities had limited tools to give them any. Advanced metering infrastructure (AMI) has long since changed that equation. 

  9. ThingsLog As An Over-the-Top SCADA: Delivering Operational Intelligence The Moment You Need It — Without The Civil Works 5/15/2026

    Operational intelligence shouldn't be delayed by trenching and permitting. By leveraging wireless networks and low-power hardware, utilities can deploy real-time monitoring across complex terrain in weeks rather than months, bypassing the high costs of traditional infrastructure.

  10. Rethinking Master Planning In A Data-Rich Environment 5/15/2026
    Digital planning tools are transforming the master planning process from a periodic study into a continuously updated decision-support system that integrates data, models, and operational insight.