Revenue Metering

  1. Digital Transformation Drives Customer Satisfaction, Improved Processes 11/3/2022

    Digital payment platforms improve the efficiency of collections and related labor practices, but their greatest benefit may be enhancing utility-customer relations.

  2. Private Investment Trends In Water And Wastewater Utilities 1/12/2022

    Initial advice for utilities considering privatization, public-private partnerships, and consolidation

  3. Balancing The Costs Of Water For Utilities And Customers 9/7/2021

    The cost of municipal water management, including infrastructure renewal, relies on revenue from ratepayers, but affordability of services is a prime concern as well. A recent report from Black & Veatch looks at large cities and recent trends regarding this delicate balance.

  4. Why Invest Time And Resources In Reducing Non-Revenue Water? 5/3/2021

    As the incentive to minimize non-revenue water and decrease OPEX becomes ever more imperative among U.S. utilities, lessons can be learned from pioneering Danish utilities that had to do a similar maneuver 20 years ago and today have one of the lowest water-loss rates in the world.

  5. How Acoustic Water Leak Detection Is Used To Tackle Water Loss 1/13/2021

    Italy’s biggest multi-utility, A2A S.p.A., like many water utilities in North America and around the world, had to corral water loss to sustain efficient operations. A2A piloted acoustic leak detection as a potential solution, achieving A+ results.

  6. Building A Bridge To Advanced Metering Infrastructure With Customer Engagement 11/10/2020

    While advanced metering infrastructure (AMI) offers numerous financial and operational benefits for utilities, the case for deployment hinges on enhanced customer communication facilitated by real-time data.

  7. Can't Pay, Won't Pay: COVID-19's Implications For Water Utility Funding 9/16/2020

    Water and wastewater utilities that were already financially strapped before the pandemic have seen a decrease in revenue because of it. How can these utilities adapt and survive, or even thrive, in the shadow of COVID-19?

  8. To AMI Or Not To AMI? Lessons Learned From Deployment, And Steps To Success 7/15/2020

    One of Europe’s leading water utilities shares five critical steps for successful deployment of advanced metering infrastructure (AMI).

  9. Water Loss Control — From Audit To Action 11/1/2019

    Non-revenue water loss is a problem from coast to coast, but California has taken a lead and set an example — with resources from AWWA — by adopting and sharing best practices to help solve the issue.

  10. Computational Fluid Dynamics Hits Its Stride For Water, Wastewater, And Stormwater Treatment 11/1/2019

    It took some time for computational fluid dynamics (CFD) to find its way to the water industry, but now that it has, a primer is warranted to understand its application.