Revenue Metering
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The Evolving Landscape Of Smart Water Meters
1/10/2024
Although advanced metering infrastructure (AMI) technology has been around for some time, it is still on the upswing in terms of adoption and performance.
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The Key To Restoring Customer Trust After A Data Breach
1/10/2024
Public confidence can be hard to win back, emphasizing the need for secure systems as utilities grow more reliant on digital technologies.
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The Frame Game: The Science Of Talking About Water Rate Increases
11/3/2023
What is the benefit of a water rate increase? Providing the right answer could determine the public's willingness to pay more.
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PFAS Payback: How Utilities Can Hold Polluters Accountable
5/4/2023
As the federal government ramps up the regulatory process for enforceable limits on PFAS in drinking water, estimated to cost billions annually, an environmental attorney details how utilities can hold polluters — instead of ratepayers — financially responsible.
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The Importance Of Water Efficiency In Enhancing Economic Development Strategies
3/9/2023
Establishing water efficiency measures with commercial, industrial, and institutional (CII) sector partners has a lasting effect if positioned from a standpoint of cost savings, utility footprint reduction, and overall economic development benefits.
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Digital Transformation Drives Customer Satisfaction, Improved Processes
11/3/2022
Digital payment platforms improve the efficiency of collections and related labor practices, but their greatest benefit may be enhancing utility-customer relations.
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Private Investment Trends In Water And Wastewater Utilities
1/12/2022
Initial advice for utilities considering privatization, public-private partnerships, and consolidation
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Balancing The Costs Of Water For Utilities And Customers
9/7/2021
The cost of municipal water management, including infrastructure renewal, relies on revenue from ratepayers, but affordability of services is a prime concern as well. A recent report from Black & Veatch looks at large cities and recent trends regarding this delicate balance.
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Why Invest Time And Resources In Reducing Non-Revenue Water?
5/3/2021
As the incentive to minimize non-revenue water and decrease OPEX becomes ever more imperative among U.S. utilities, lessons can be learned from pioneering Danish utilities that had to do a similar maneuver 20 years ago and today have one of the lowest water-loss rates in the world.
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How Acoustic Water Leak Detection Is Used To Tackle Water Loss
1/13/2021
Italy’s biggest multi-utility, A2A S.p.A., like many water utilities in North America and around the world, had to corral water loss to sustain efficient operations. A2A piloted acoustic leak detection as a potential solution, achieving A+ results.