The history of commercial online transactions is riddled with horror stories about data security breaches. Think Equifax, Target, Yahoo, Uber, Sony PlayStation … the list goes on. How can a utility maximize the benefits advanced metering infrastructure (AMI) offers for more efficient data collection and management, without having to worry about seeing its name on the front page of tomorrow’s newspaper?
By now, most of the utilities managing the 80 percent of U.S. water meters not yet capitalizing on advanced metering infrastructure (AMI) have heard about the advantages offered by the 20 percent of utilities that are. Unfortunately, utilities large and small still cite a variety of reasons delaying their step up to AMI productivity — including smart meter installation costs, lack of in-house expertise, and capital budgets for IT support.
Choosing the right communication network is crucial to building a successful, smart utility. The quality of the communication technology selected determines whether the data will be transmitted efficiently, securely, and reliably over the long haul. It’s not a decision to be taken lightly.
Water utilities are installing automated meter reading (AMR) and advanced metering infrastructure (AMI) systems more frequently. These systems often help utilities improve customer relations and provide valuable real-time data to improve operations. The ability for various meters to communicate with AMR and AMI technology has become more important as these systems become commonplace.
Five years ago, the city of Detroit, MI, filed the largest municipal bankruptcy in U.S. history at an estimated $18 to 20B. At the time, there was a lot of speculation in the water market as to how the city would continue to serve its citizens with viable water and sanitary sewer services. Ultimately Detroit reached a deal with neighboring Oakland, Wayne, and Macomb counties to create the Great Lakes Water Authority (GLWA), a new regional water and sewer authority. Spring forward to today and despite Detroit’s population continuing to dwindle, it’s water and sewer provision under the GLWA has recovered significantly.
Can you imagine calling the electric company to demand a rebate because you had just received your bill and realized that over the past month, you inadvertently left all your lights on? As ludicrous as this scenario seems, it’s exactly the type of call water utilities receive from their customers.
It has long been established that predictive maintenance of existing equipment will reduce operating costs and help ensure safe operation.
Many utilities today are investing in advanced metering infrastructure (AMI). However, many of these same utilities often don’t realize the breadth of capabilities that a smart utility network (SUN) now offers. In the past, AMI networks were typically used for accurate metering and billing. Today, a smart utility network builds upon traditional AMI to provide multiple advantages across the full water cycle — and beyond.
Many utilities are embracing the concept of smart utility networks to make their systems more efficient and enhance customer service. Smart utility networks provide the ability to improve every part of the water cycle. However, having the right metrology for each application is critical to ensuring the reliability and accuracy of the data being collected.
If A Pipe Leaks In A Forest, Does It Make A Sound? (Part I) addressed condition assessment and leak detection from the perspective of surprises that can arise when “hidden” problems are revealed by acoustic technology. This article introduces several more eye-opening experiences with permanent and mobile acoustic leak detection equipment, plus examples of just how expensive undetected leaks can become when they turn into full-blown water main breaks.
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