Non-Traditional ROI: There's More Value In Technology Solutions Than Your Money

Return on investment (ROI) from digital adoption in utilities extends beyond mere financial metrics. Embracing technology offers multifaceted benefits, fostering a proactive, forward-thinking culture. It is crucial to ask the right questions and consider the impact on human capital and the environment when estimating the ROI of technology solutions. By asking these key questions about efficiency, outcomes, and impacts, utilities can better assess non-traditional ROI and ensure technology decisions support long-term goals.

It is time to shift our focus and redefine ROI for technology solutions. In order to do so, utilities should follow the guiding principles to ensure that their technology decisions will stand the test of time: having centralized data, aligning with partners that can grow, and leveraging existing infrastructure. 

In this article, read more about these guiding principles, and discover more non-traditional ROI considerations that should be taken into account when thinking about a new technology purchase.