Current Issue

  1. Now More Than Ever, It’s Time To Embrace 'Smart Water' 9/16/2020

    The digital revolution is well underway across business, industry, and culture, but water utilities have some catching up to do. Utilities are not necessarily known for trailblazing new ideas and technologies, but that’s not a criticism; far from it, in fact. Water providers often prefer the tried and true for a very sound reason — the lives of their customers depend on their success. However, the jury is no longer out on the advantages of going digital, and the time to flip the switch is now.

  2. Balancing Utility Performance, Cost, And Risk In The Face Of A Pandemic 9/16/2020

    A lot will change moving forward, as water, wastewater, and stormwater utilities add pandemic risks to their list of priorities and must consider a growing array of threats in the development of capital improvement plans (CIPs).

  3. Can’t Pay, Won’t Pay: COVID-19’s Implications For Water Utility Funding 9/16/2020

    Water and wastewater utilities that were already financially strapped before the pandemic have seen a decrease in revenue because of it. How can these utilities adapt and survive, or even thrive, in the shadow of COVID-19?

  4. How Digital Twins Conceptualize The Water Industry 9/16/2020

    The concept of digital twinning is explained, and the implications for water delineated, in this overview of one of digitalization’s greatest assets.

  5. Wastewater Lab Selection And Sampling Best Practices 9/16/2020

    Sending samples out still requires a level of responsibility and competency. Follow these steps to ensure accurate water quality analysis.

  6. 7 Keys To Unlocking An Effective Customer Engagement Program 9/16/2020

    Times, technology, and expectations have changed, creating an atmosphere where utilities must update customer engagement strategies to ensure satisfactory service.

  7. A Flood Of Support: New Approach Taps P3s For Resiliency Projects 9/16/2020

    Based on a model from Texas, public-private partnerships (P3s) can be the catalyst for making America’s water infrastructure more resilient to storms and catastrophic events.