Consumer Outreach

  1. Louisiana Town Deals With 'Vomit' Tap Water
    2/5/2016

    Residents of a small town in Louisiana are horrified by what’s coming out of their faucets.

  2. Flint, The Sequel? High Lead Levels Plague Ohio Village
    2/4/2016

    Flint was thrust into the national news this year over a lead contamination crisis that is taking a toll on public health. But the Michigan city is not alone.

  3. Consumer Complaints Soar As Santa Fe Installs Smart Meters
    1/26/2016

    Santa Fe is hitting speed bumps as it begins to rely on new smart meters.

  4. After Dysfunctional Meter Mess, Chicago Suburb Makes Proposal
    1/12/2016

    A Chicago suburb struggling with inaccurate smart meters is trying to move ahead and fix the problem.

  5. Campaign Urges Latino Families To Trust Tap Water
    1/5/2016

    A new campaign is working to encourage Latino families in the U.S. to embrace the benefits of tap water.

  6. PFOA Scare In New York Spurs Federal Involvement
    12/23/2015

    A toxic chemical is plaguing a town in New York and now the feds are getting involved.

  7. In Detroit, Residents Go Years Without Tap Water
    12/23/2015

    Detroit drew heated criticism last year when it shut off service for thousands of delinquent water customers.

  8. ‘Drought Shamed’ Californian Blames Utility For 13,000-Gallon Leak
    12/11/2015

    Various water providers in California have considered releasing the names of heavy users as a way to shame customers into conserving more water.

  9. U.K. Breaks Record For Delinquent Water Bills At Over $3 Billion
    12/10/2015

    U.K. households have broken their own record for delinquent water bills. They owe more than £2.1 billion, or about $3.16 billion.

  10. Public Radio Puts Spotlight On Tireless Water Pros
    12/4/2015

    Water and wastewater professionals don’t always get much credit for the pivotal role they play in keeping society running.