Utility Management

81. Pride And Prejudice: A Philadelphia (Water Department) Story 7/12/2018

    Recently, I had the opportunity to tour a unique and innovative facility, the Bureau of Lab Services (BLS), the “water quality heartbeat of the Philadelphia Water Department” (PWD), as described by BLS director Gary Burlingame.

82. Overcoming Smart Meter Fears: The Value Of Focusing Communication On AMI Benefits 5/14/2018

    The idea that ratepayers are afraid of what advanced metering infrastructure (AMI) may bring into their homes has made water utilities wary of implementing the technology. But are the fears justified? A new survey investigates the phenomenon and lights a path forward.

83. Climate-Ready Or Not? 3/14/2018

    There are many positive changes on the horizon for the water and wastewater industry — new ideas and technologies that should enable more efficient and reliable operations, better water quality, and cost savings — but the forecast for the future is not all sunshine. There are some storm clouds brewing, literally, and water system managers need to prepare for the impact of severe rains.

84. How Utilities Can Put Safety Into The Hands Of Employees 3/14/2018

    A recent initiative and underlying philosophy at American Water offers a lesson in what it looks like to empower utility employees to take charge of their own workplace safety.

85. Can Public Outreach Help Resolve The Water Industry Crisis? 1/24/2018

    When it comes to asset management, Kansas City, MO, proves to be smart beyond its innovative Smart Sewer program. The city realizes that people are its greatest asset.

86. Demography is Destiny: The Looming Wave Of Retirements In The Water And Wastewater Industry 1/24/2018

    It’s a foregone conclusion that operators are on their way out at utilities across the country, yet the workload remains and could even intensify. When it comes to preserving talent, institutional knowledge, and the future of the industry, the solution may be closer than you think.

87. How To Protect Your Water Supply Against Flooding 11/10/2017

    A small, coastal Massachusetts town plagued by floods and imperiled drinking water supplies teamed with the EPA to bolster its defenses, resulting in a framework for other at-risk communities to follow.

88. Survey Reveals Water And Wastewater Billing Stats And Concerns 8/25/2017

    With infrastructure reliability on the brink, utilities are forced to raise rates to fund improvements. It’s not a move that is undertaken lightly, nor should it be. The latest AWWA rate survey, produced with Raftelis Financial Consultants, highlights the plight of both utilities and consumers.

89. Water Worries In 2017 And Beyond 6/28/2017

    The American Water Works Association’s annual State of the Water Industry (SOTWI) study reveals declining confidence compared to recent years.

90. Identifying Risks For Sewer Conveyance Asset Management 5/3/2017

    If risk analysis isn’t in the pipeline, your asset management plan needs updating. Arcadis shares best practices to launch or update your program.