Labor Resources for Utility Managers
-
Keys To A Successful AMI Rollout
3/16/2020
With its ability to improve customer service, reduce costs and boost visibility into water distribution systems, AMI has rapidly become a worthwhile investment. The ability to capture and analyze vast amounts of actionable data is at the core of AMI.
-
Six Essential Leadership Capacities Report
2/5/2020
We are up against the greatest challenges of our time — a looming climate crisis, skyrocketing expenses in major urban cities, deteriorating infrastructure, a nation that seems increasingly divided… there is so much to do and never enough time to get it all done.
-
50+ Links To Assist Small, Stressed Water Utilities
1/29/2020
While any drinking water or wastewater treatment operation can be challenged by demands from changing seasonal conditions or regulatory requirements, those pressures can quickly compound for personnel forced to wear multiple hats at small- to medium-sized utilities. Here are scores of links to helpful resources for such operators for the municipalities and consulting engineers who work with them.
-
Serious Games: Transforming Customer Engagement And Professional Training In The Water Sector
1/20/2020
If you thought gaming was just for kids and couch potatoes, serious gaming may change your perspective — and how you manage your utility.
-
Opportunity Bound: From Temp, To Intern, To Full-Time Employee
12/10/2019
Cian Davis helps protect crucial parts of Denver Water's complex system from the effects of corrosion.
-
The Drive Towards Digital Transformation
11/25/2019
It seems that everywhere that you go in the water industry at the current time, somebody is talking about digital transformation…or if we go back five minutes, it was Water 4.0…and 10 minutes ago (it seems), it was “smart water.” These are all very well used buzzwords that the industry is destined to think about for a short-term and then promptly forget about. In reality, though, we as an industry have been hit by a number of different concepts for a number of different technological aspects for a good number of years now. For almost as long we have had a term for all of this — “widgets.”
-
EPA Reveals The Key To Clean Water
11/1/2019
Water and wastewater treatment plant operators may not always love regulators, but they should love what the U.S. EPA water chief had to say about them. Speaking at the “BusinessH20 Water Innovation Summit” in September, the EPA’s assistant administrator for water, Dave Ross, referred to those who clean our country’s drinking water and wastewater as “silent, everyday unsung heroes.” While not as celebrated as others who dedicate themselves to public service, such as police officers, firefighters, and teachers, they are every bit as essential — if not more so.
-
Measure What Matters
10/21/2019
WE’VE HEARD IT FOR YEARS…“What’s measured is what matters.” This is true for many organizations, especially as data drives more and more of the business — and it’s often how executives make decisions. Even when data seems to contradict our beliefs, as humans, we tend to cling to certain biases and make decisions based on gut feelings. Perhaps you can relate to this, especially if you’ve been in the water industry for a long period of time. Some decisions begin to feel like muscle memory.
-
WWEMA Window: The Importance Of Character
8/15/2019
When we talk about what’s important in this industry (or our lives, for that matter), several things come to mind — money, for one, can be a dominant stressor, whether that’s from increasing costs or pressures on profitability. Maintaining and adding talent is also problematic. Skills and hiring have reached a critical point.
-
WWEMA Window: In Memory Of Bridget O’Grady (7/11/1949 – 7/9/2019)
7/16/2019
This month I would like to celebrate and honor a dear colleague and friend who recently lost a short but heroic battle with cancer. Bridget O’Grady was just two days shy of her 70th birthday — the date that she had set for retirement. What makes Bridget remarkable is that much of her life and career was dedicated to making drinking water safe and secure for all of us; and she worked to the end to make that a reality.