Sevierville, Tennessee is the hometown of internationally known entertainer Dolly Parton and is a popular gateway to the Great Smoky Mountains National Park. Located in Eastern Tennessee, the city has a population of 16,500 residents and is visited by 16 million tourists per year. In 2013, the city purchased VTScada for monitoring of their water and wastewater infrastructure. Since successfully implementing that system, the city investigated other ways to maximize the benefit from their investment across their organization. They discovered they could use VTScada to help with some traffic concerns by putting it in the middle of several different technologies that would not typically be able to share data with each other.