South Central Power provides electricity to more than 118,000 customers within 24 counties in central and southern Ohio, including parts of the Columbus metro-area. While residents appreciate the scenery offered amid the region’s rolling hills, traveling the hilly terrain to read meters was labor intensive and South Central Power turned to the available option at the time, Power Line Carrier (PLC).
The right residential water meter can reduce non-revenue water, improve customer service and conserve resources — ultimately boosting your utility’s revenue and reputation. So, what is the right choice?
As utility leaders seek new opportunities to improve the customer experience and usher in an era of smart connectivity, Sensus, a Xylem brand, is committed to helping its customers, distributors and partners to connect, learn and grow.
Choosing the right communication network is crucial to building a successful, smart utility. The quality of the communication technology selected determines whether the data will be transmitted efficiently, securely, and reliably over the long haul. It’s not a decision to be taken lightly.
Many utilities today are investing in advanced metering infrastructure (AMI). However, many of these same utilities often don’t realize the breadth of capabilities that a smart utility network (SUN) now offers. In the past, AMI networks were typically used for accurate metering and billing. Today, a smart utility network builds upon traditional AMI to provide multiple advantages across the full water cycle — and beyond.
Many utilities are embracing the concept of smart utility networks to make their systems more efficient and enhance customer service. Smart utility networks provide the ability to improve every part of the water cycle. However, having the right metrology for each application is critical to ensuring the reliability and accuracy of the data being collected.