The public water company EPA in Ecuador integrated the management of its billing system into a single platform thanks to GoAigua. Efficiency was boosted by combining personalized consultancy on digital transformation with the implementation of GoAigua’s billing technology solution. A significant improvement in results was achieved, including a 500% increase in revenue and a 300% increase in payment collections.
The city of Baltimore uses a collection system hydraulic model to address asset management issues and improve sewer, stormwater and flood mitigation. This client was able to resolve critical challenges using the latest modeling software.
The Prince William County Service Authority supplies clean water and superior service to a large and ever-growing metropolitan population. The Service Authority owns and maintains more than 2,300 miles of pipeline distributing up to 56 million gallons of water a day and treating 43 million gallons of wastewater a day for approximately 350,000 people.
If you’re a water utility, you know about the Consumer Confidence Report (CCR). Maybe your community calls it the Annual Drinking Water Quality Report. Tomato, tomata. It’s the one publication every community water system is required to provide to its customers, no matter what you call it. It’s the key element of the Safe Drinking Water Act’s public right-to know provisions.
Our industry’s experienced veterans have decades of knowledge that isn’t learned in the classroom but in the field. Master Meter, Inc. interviewed members of field operation crews across several water utilities in Texas. They gave us these Top 10 Hacks from the Field you can share with your own staff. See which ones your crews have heard before.
From the management of underground assets, like pipes, valves, and meters, to an automatic fire hydrant inspection notification system to efficiencies in our billing system, GIS increases the quality of service our utility provides every day.