Esri's ArcGIS® is a modern technology platform that empowers utilities with solutions—solutions that devour underutilized data, harness analytics, and run on any device. It provides solutions that help utilities safely deliver better service with fewer resources, improving collaboration, coordination, and decision-making. It increases workforce effectiveness by making information available via apps, maps, and dashboards. Dependable information is made available in real time, making everyone's job easier.
ArcGIS® uses location technology to transform utility management by bringing data together using location, connecting IT and OT systems. It turns disparate data into information by visualizing and analyzing it in one platform. Disparate data sources can be visualized and analyzed to reveal patterns and trends supporting decision making.
ArcGIS mobile apps enable field staff to access and create data in real time, saving time and reducing errors often introduced in paper processes. Esri’s modern network models include business rules that reduce workload and prevent common mistakes.
Esri is the global market leader in GIS, helping customers get results since 1969. Esri was founded to help solve some of the world’s most difficult problems. We do so by supporting our users’ important work with a commitment to science, sustainability, community, education, research, and positive change.
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Contact: Mariah Salazar
ArcGIS: The Foundation For Your Digital Transformation
The challenges faced by utilities today may seem overwhelming at times, but there is a starting point to overcoming them that all utilities have in common: location. Most utilities use geographic information system (GIS) technology as a foundation for mapping. However, limiting GIS use to a digital replacement of paper maps is a profound underutilization — it’s also the foundation that enables digital transformation.
The Lead And Copper Rule: ArcGIS Helps To Meet Updated Requirements
The Lead and Copper Rule is a National Primary Drinking Water Regulation under the Safe Drinking Water Act. Its purpose is to reduce lead and copper at the tap in drinking water provided by regulated public water systems. On December 22, 2020, the Environmental Protection Agency (EPA) finalized the first major update to the Lead and Copper Rule since it was initially enacted in 1991.
How Water Utilities Are Responding To COVID-19 With GIS
While coronavirus disease 2019 (COVID-19) is changing almost everything in our lives, one thing hasn’t changed: water continues to be delivered to homes. When you turn on the faucet, clean water comes out. When you flush the toilet, dirty water goes away. Most of us don’t think much about it, but our water utilities do. They are having to adjust, just like everyone else, and continue to operate their systems. They are providing clean and safe drinking water to their customers under completely changed circumstances.
Building An Enterprise GIS To Support Efficiency Across The Organization
Padre Dam Municipal Water District provides water, wastewater, recycled water, and park and recreation services to over 102,000 residents in East San Diego County in California. Padre Dam's infrastructure is worth over $700 million, and it has an annual budget of $76.3 million. Padre Dam imports 100 percent of its drinking water supply and treats two million gallons per day (MGD) of wastewater at the Ray Stoyer Water Recycling Facility.
Increasing Data Quality To Leverage Spatial Analytics
The Prince William County Service Authority supplies clean water and superior service to a large and ever-growing metropolitan population. The Service Authority owns and maintains more than 2,300 miles of pipeline distributing up to 56 million gallons of water a day and treating 43 million gallons of wastewater a day for approximately 350,000 people.
GIS Touches Every Aspect Of Central Arkansas Water
From the management of underground assets, like pipes, valves, and meters, to an automatic fire hydrant inspection notification system to efficiencies in our billing system, GIS increases the quality of service our utility provides every day.
GIS: A Large Role At A Small Utility
I did not have any experience with geographic information system (GIS) technology when I was introduced to Esri in 2016. I started my working career on my father's shrimp boat in the late 1970s, when work was scarce. I followed my father's path as a union pipe welder. Quickly I realized that my interests lay elsewhere. My family was a mix of fishermen, construction workers, and other skilled professionals, so I followed suit and delved into a little bit of it all. I found I really enjoyed working in the construction field and chose masonry.
Empowering Success With A Common Operational View
The Municipal Authority of Westmoreland County (MAWC) in New Stanton, Pennsylvania, provides service to more than 130,000 water customers and approximately 27,000 sewer customers. MAWC maintains more than 2,400 miles of water mains, three water treatment plants and eleven wastewater treatment plants. Over the past four years, MAWC has integrated geographic information system (GIS) applications to enhance project workflows and integrate datasets. Previously, while reviewing its construction workflow process, MAWC was frustrated to learn that project status was not being effectively communicated between departments, causing serious delays in inspecting and activating new hydrants.
Engaging Stakeholders With Visualization And Analytics
The National Pollutant Discharge Elimination System (NPDES) permit program, created in 1972 by the Clean Water Act (CWA), helps address water pollution by regulating point sources that discharge pollutants into the waters of the United States.
Engineering Into The Future: Modernizing With ArcGIS
When San Juan Water District's (SJWD) legacy CAD-based geographic information system (GIS) lost its functionality to communicate across departments, it created bottlenecks and data silos. Collaboration became a struggle as staff began to rely on disparate datasets, paper map books, and outdated systems. It was time for a change. SJWD needed a solution that would repair the damage and, more importantly, ensure a sustainable future.
Denver Water Protects Customers With Data-Driven Lead Reduction Program
Denver Water is committed to delivering a safe, reliable water supply to its customers. The water provided to homes and businesses is lead-free, but lead can get into the water as it moves through customer-owned, lead-containing household fixtures, plumbing, and water service lines—the pipe that brings water into the home from the main in the street.
Santa Barbara Strengthens Field Data Collection With A New Mobile GIS Workflow
The City of Santa Barbara, California, located roughly 90 miles north of Los Angeles, supplies water to approximately 95,000 residents. Given California's proneness to droughts, state water suppliers face operational challenges surrounding conservation, water-loss prevention, and system maintenance.
Provo Benefits From Enhanced Connectivity Of Utility Network
The Public Works Department at the City of Provo is responsible for delivering safe and reliable water, wastewater, and stormwater services to its more than 18,000 customers. Already utilizing Esri's ArcGIS Enterprise on the geometric network, Provo saw how upgrading to Esri's new ArcGIS Utility Network could greatly benefit the organization.
Combining Spatially Contextualized Assets And Real-World Building Spaces Enables A Vertical Asset Management Program
Raleigh Water provides water and sanitary sewer services to about 198,000 metered customers and a service population of about 600,000 across a service area of 277 square miles. Raleigh Water's mission is to provide safe, sustainable water services for its customers while protecting public health and contributing to the economic, environmental, and social vitality of the utility's communities. Raleigh Water's system is made up of over 2,500 miles of sewer mains and over 2,350 miles of water mains. Raleigh Water operates two water treatment facilities with a maximum capacity to treat 106 million gallons per day, and three wastewater treatment facilities with a maximum capacity to treat 80.2 million gallons per day.