Utilities Customer Care And Billing Solution

Oracle Utilities Customer Care and Billing (formerly SPL ® Customer Care & Billing) handles every aspect of utility customer information—service connection, meter reads,rating, billing, and more—while also undertaking associated functions like payment processing, collections, field service, and meter data management. Oracle Utilities Customer Care and Billing clients reliably meet market requirements and regulatory deadlines while enjoying a lower total cost of ownership and a high return on investment.

The Utilities Customer Care and Billing Edition from Pitney Bowes Business Insight (PBBI) is the perfect complement to the Oracle Utilities Customer Care and Billing Solution. This Edition is part of Pitney Bowes Business Insight's large selection of solutions to manage Customer Communications. The Pitney Bowes Business Insight Utilities Customer Care and Billing Edition manages all aspects of communication with the Utility customer,including billing document creation, mailing, and storage. It allows you to create sophisticated billing documents, field orders and customer letters with little design or development effort on your part. Pitney Bowes Business Insight Utilities Customer Care and Billing Edition helps clients improve customer service, increase cash flow, and save operational costs.