News | May 16, 2005

SPL'S Integrated Utility Solutions Improves Operational Performance At Lower Cost Of Ownership

SAN FRANCISCO, CA -- SPL WorldGroup, a leading provider of mission-critical software solutions for the global utility market, will be highlighting their integrated suite of utility-specific solutions at the CIS 29 Conference in Phoenix, AZ, May 17-20.

"Utilities have long needed a visionary solution that aligns with their key strategic initiatives and objectives of improving operational performance, at the lowest possible cost," said Richard MacDonald, senior vice president of product management at SPL. "Applications that easily share information across a utility's enterprise minimize inefficiencies, maximize accuracy and ultimately deliver increased ROI more rapidly. As a single source vendor, SPL provides a variety of software solutions to the global utility market, available as stand-alone products or as an integrated application suite. SPL's solution eliminates the frustration utilities experience of multiple vendor solutions on disparate platforms that require a lengthy and costly integration process."

Customers no longer have to choose between enterprise and best of breed software. SPL's pre-integrated solutions unify utility business processes and provide transparency across operations, call center staff, and field workforce crews to ensure optimal customer services. For example, SPL's Customer Care & Billing (CC&B) can integrate with SPL® Outage Management System (OMS) and SPL® Distribution Management System (DMS) to share real-time trouble management data in assessing the impact of outages and network disruptions. Integration with SPL® Enterprise Asset & Work Management (EAM) then creates work orders and checks parts inventory to repair and optimize asset performance, streaming information into the master maintenance program to aid in maximizing supply chain performance. Further integration with SPL® Mobile Workforce Management (MWM) would dispatch crews to the affected areas with real-time workforce scheduling and emergency response capabilities -- call centers know what, where, and when resources are available to accurately schedule or reschedule service appointments.

Members of the press, analyst and utility industry are invited to experience a demonstration of SPL's integrated suite of solutions, as well as stand-alone applications, at booth number 115 at the CIS 29 conference May 17 – 20.

About SPL
SPL (www.splwg.com) delivers the proven software applications that help utilities around the world achieve competitive advantage and excellence in business performance, while ensuring a lower total cost of technology ownership. SPL solutions in customer care and billing, enterprise asset and work management, mobile workforce management, and outage and distribution management are specifically designed for energy, water, and service companies. Working with systems-integration and technology partners around the world, SPL has an unparalleled record of implementation success. SPL focuses on clients' return on investment and fosters long-term relationships based on confidence and trust. Visit SPL at www.splwg.com or call +1-866-468-6775 (San Francisco), +44-207-851-6840 (London), or +61-2-8258-8200 (Sydney). Within the US and Canada, call +1-800-275-4775.

Source: SPL