In the early 1990s, the Borough of Ridgway purchased several separate systems to control their water treatment and five bay filtration processes. Through the years, technology obsolescence led to difficulties in obtaining support and spare parts for all the systems. At one point, the existing systems completely failed, leaving Ridgway employees to manually operate the plant for several months. A new, more efficient system was desperately needed.
Based on previous experience, Ridgway’s search for a new control system included some strict requirements. First, they required state-of-the-art technology that would unify the plant processes into a single system with a high degree of reliability. Second, Ridgway wanted a system that could expand and move with them into the future. Third, they wanted a financially stable vendor that would provide long-term support for years to come. Municipal financial obligations also required selecting a technology solution that would meet budget constraints.