How Preventative Maintenance Agreements Can Help Avoid Catastrophic Costs

Much like regular oil changes keep cars running smoothly, preventative maintenance agreements (PMAs) are essential for ensuring reliable, long-lasting performance from pumps, mixers, blowers, and other wastewater assets. Yet PMAs are often dismissed as too expensive or nonessential—despite offering major financial and operational advantages. Routine servicing under a PMA extends equipment life, optimizes energy efficiency, and reduces the need for emergency repairs. That means fewer unexpected breakdowns, overtime costs, or regulatory violations caused by process disruptions. PMAs also improve community and employee safety by preventing overflows, reducing emergency work during hazardous conditions, and catching electrical risks early. Just as importantly, they bring predictability to utility budgeting and manpower planning. Xylem’s PMA offering sets itself apart with certified technicians, a national network of support centers, and manufacturer-backed maintenance quality. With so much at stake—financially, operationally, and reputationally—PMAs should be viewed not as an expense, but as a strategic investment in long-term utility performance and resilience.