Water compliance is complicated, and only becoming more complex. Water systems are under increasing pressure, and the revisions to the Lead and Copper Rule (LCR) add more work to what’s already an overflowing plate.
There’s no doubt the LCR mandates are designed to keep customers all over the country safe–but that means that systems like yours are spending hours compiling reporting spreadsheets, driving sample kits to and from homes, pestering customers on the phone to fill those kits properly, and scrambling to communicate results within a mandated time period. Technology options are managed through a variety of tools and vendors, and pulling together a singular view can feel like a wild goose chase. That’s not to mention that more departments than ever will have a part in managing your compliance program—and it’s key to keep all those stakeholders informed and accountable as they juggle their own priorities.