An Operator's Guide To Verifying Unknown Service Lines

The 2027 inventory deadline is closing in, and unknown service lines are one of the biggest gaps standing between systems and a clean submission. Recently, in partnership with the National Rural Water Association (NRWA), 120Water's Director of Water Utility Services, Josh Hawley, and Director of Client Experience, Maddie Brogan, gave operators practical, field-tested guidance for verifying unknowns before time runs out.

Watch the recording to learn:

• What systems with unknown service lines need to know and verify before the deadline
• How to build and run a verification program that fits your system
• Real insights from a customer who's already closed their gap