More than ever, water utilities are investing in advanced metering infrastructure (AMI) as they seek to improve their current operations and lay the foundation for a system that will accommodate future growth and technology advances.
One of the immediate benefits of AMI, and often the launchpad for its adoption, is its ability to improve the billing accuracy and timeliness. But the benefits of AMI extend far beyond its ability to collect data and enhance billing.
Its power also lies in the insights it provides. This information can be the key to solving other issues that water utilities face. Among these are non-revenue water loss control and the need to enhance customer service through proactive and personalized communications. Analytics can amplify the benefits of AMI in achieving these objectives.