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Generative AI is a strategic asset for utilities facing aging infrastructure, regulatory complexity, and workforce shifts. It enhances decision-making, streamlines operations, and preserves institutional knowledge. Early adopters like DC Water and Hampton Roads Sanitation District report measurable gains in cost control, customer service, and sustainability, proving GenAI delivers real value beyond the hype.
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Faced with droughts, floods, and aging infrastructure, utilities are turning to digital technology. Hear how three utilities are leveraging Xylem’s intelligent solutions to detect issues early, optimize systems, and reduce water loss, ensuring more reliable service for the communities they serve.
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FlexNet is a secure, storm-hardened communication network that delivers real-time data with unmatched speed and reliability. Designed for scalability and built on licensed spectrum, it empowers utilities to manage water, gas, and electric systems more efficiently, enabling smarter decisions, faster responses, and seamless integration with AI and advanced analytics.
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SoundPrint® AFO uses acoustic fiber optic technology to continuously monitor pipeline health in real time. By detecting stress and early signs of failure, utilities can act before costly breaks occur. This AI-enabled platform helps extend asset life, reduce risk, and safeguard critical water infrastructure with precision and confidence.
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Is your data working for you? For many modern utilities, it can be difficult to get a complete understanding of their true level of operational efficiency. Not because they don’t have enough data, but because it is often split between various systems that can’t easily communicate with one another.
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