ACLARA

ABOUT ACLARA

Aclara, now part of the Hubbell Power Systems family of brands, is a world-class supplier of smart infrastructure solutions (SIS) and services to more than 800 water, gas, and electric utilities globally. Aclara SIS offerings include smart meters and other field devices, advanced metering infrastructure and software and services that enable utilities to predict and respond to conditions, leverage their distribution networks effectively, and engage with their customers. Aclara won a Frost & Sullivan Global Smart Energy Networks Enabling Technology Leadership Award in 2017 and was named a finalist in three categories of the Platts Global Energy Awards in 2016. Visit us at Aclara.com, follow us on Twitter @AclaraSolutions or subscribe to our blog.

ACLARA PRODUCTS

Aclara’s water pressure monitoring solution leverages our industry leading Aclara RF network to provide near real-time monitoring of water pressure throughout your distribution network. Whether used for leak detection or managing system-wide pressure, Aclara’s pressure monitoring solution is easy to install, reliable, low maintenance and integrated into your advanced metering infrastructure (AMI) environment.

The Aclara sewer monitoring solution leverages our industry-leading RF network to provide near real-time monitoring of manholes and other key sewer locations. Whether used for early warning of overflows, informing maintenance schedules, compliance reporting, or deeper analytics (such as capacity modeling and performance reporting) the sewer monitoring solution is easy to install, reliable, low-maintenance, and integrated into your AMI environment.

Find and fix leaks fast with the Aclara ZoneScan II leak-detection system. The industry’s leading, remotely correlated acoustic leak detection system cost-effectively identities small leaks before they become major problems, and will give you immediate insight into non-revenue water losses in your water distribution network.

The new 3400 On-Demand Meter Transmission Unit (MTU) for water uses the efficient, low-power, high performance two-way Aclara RF Network technology to transmit hourly, interval usage data to the utility. The MTU supports up to nine-digit registers and delivers time-stamped reads on a time-synchronized network, allowing for advanced water distribution management. Enhanced features such as on-demand reads, firmware over the air, on-board storage of readings, market leading security,meter-generated alarms and flags and remote shut-off valve control bring market-leading AMI capabilities to the Aclara RF Network.

Aclara’s through-the-lid antenna lets you install Aclara Meter Transmission Units (MTUs) while retaining metal pit lids. Our flexible install options mean our MTUs will work whether you reuse current metal lids or replace them with RF-permeable ones.

The Aclara RF Network Data Collector Unit II (DCU) for water and gas utilities enhances your AMI network by providing reliable and flexible, two-way communications for water and gas meters.

Thanks to the increased prevalence of advanced metering infrastructure (AMI) and other smart infrastructure solutions (SIS) as well as the evolving demands of the utility consumer, an effective consumer engagement (CE) strategy has become a critical component of a utility’s overall service offering for their customers. Without an effective CE strategy in place, utilities could fall short of their customers’ expectations, thus leading to consequences such as lower customer satisfaction, higher call center volumes, and a higher cost to serve. To respond, utilities require a reliable CE solution that can adapt to their objectives, enabling them to meet their customers’ expectations, and position the utility to better serve their customer base.

ProFieldENCORE’S modular design and open interface architecture means that you can license as many or as few of ProFieldENCORE’S modules as you need. Let our experts help you to design an implementation model that fits your specific needs and circumstances.

CONTACT INFORMATION

Aclara

77 West Port Plaza Drive STE 500

St. Louis, MO 63146-3126

UNITED STATES

Phone: 800-297-2728

Contact: Anne-Laure Leroyer

ACLARA NEWS & ARTICLES

  • A Combo Utility Benefits From AMI

    The City of Dothan, AL, recently turned to Aclara for an advanced metering infrastructure (AMI) solution to support its 31,000 electric and 35,000 water meters. This case study details how the city implemented a single network solution that effectively collects water and electric meter readings and provides the information needed to enhance operations and customer service for city residents.

  • The Evolution Of AMI — What’s Next?

    In the evolution of water distribution, advanced metering infrastructure (AMI) has become a valuable asset in reducing labor requirements, improving customer service and billing, and providing a baseline of information for better data management. The question is how much more can AMI do, and how can water utilities take maximum advantage? Here are some insights and ideas.

  • Smart Infrastructure Solutions: The Antidote To AMI Tunnel Vision

    For 20 years, advanced metering infrastructure (AMI) has been viewed primarily as a cost-efficient meter-reading resource — a key driver behind water utility ROI. More recently, however, utility operations increasingly rely upon AMI capabilities to cope with broader issues ranging from water scarcity to aging infrastructure. Here’s how an expanded view of AMI can benefit water utilities in both the short and long term.

  • How Much Can Leak Detection Reduce Non-Revenue Water Losses?

    Utilities that choose not to install proactive leak detection know exactly how much they are ‘saving’ by avoiding that investment. Unfortunately, they often have no idea of how much they are actually ’paying’ to forego it, since 65 to 75 percent of water leaks never surface to prove their hidden expense. Now, with challenges related to water scarcity, regulatory reporting demands, AMI implementation, and an increase in aging infrastructure, it’s a better time than ever to reevaluate those costs.

  • Leveraging AMI Systems For Analytics And Customer Engagement

    Acceptance tends to come in waves for any automated technology that replaces manual labor. In water distribution utilities, advanced metering infrastructure (AMI) technology has already proven its worth for improving efficiency and accuracy in meter reading and billing data. Now, it is poised for a second growth spurt, based on its value for utility-wide data collection, analytics, and consumer engagement.

  • City Of Dothan, Ala. Selects Aclara For Pilot Deployment Project Of Combination Electricity And Water Advanced Metering Infrastructure Program Enabled By Aclara RF Point-To-Multipoint Network

    Aclara, a leading supplier of smart infrastructure solutions (SIS) to electric, gas and water utilities around the world, has won a pilot deployment project by the City of Dothan, Alabama for an electricity and water advanced metering infrastructure (AMI) program.

  • Aclara RF Network Stands Up To Hurricane Sandy

    When the New York City Department of Environmental Protection (DEP) implemented a STAR® network system to read meters for its nine million customers, it never expected that the benefits of the system would extend beyond simple meter reading.

  • Oregon City Improves Customer Service With Aclara RF Network

    The Water Department in the City of Redmond, which serves approximately 28,000 residents, needed to streamline its process of collecting meter reads to save costs and improve data integrity.

  • Using Analytics To Reduce Apparent And Real Water Loss

    Water loss control can be challenging, confusing, and time-consuming. Effective water loss control requires a multi-step process, including water audit (also referred to as a water balance), component analysis and intervention.

  • 3 Steps To Scare Off Non-Revenue Water Loss

    This is the time of the year for ghouls, goblins, and things that go bump in the night. Of all the scary things that your water utility might confront on all hallows ‘eve, however, the most chilling might be unforeseen non-revenue water losses from leaks, theft or meter inaccuracies.

  • Early Leak Detection Made Simple With Underground Acoustic Leak-Detection

    In 2017, Orlando residents saw firsthand the negative effects of what could happen when a construction crew caused a major water main break downtown. Not only did the leak become an inconvenience for the city, but it also was expensive to repair.