News | March 22, 2017

World Water Day: Sensus Smart Water System Improves Water Utilization For Utilities And Customers

Utilities exceed mandated conservation requirements; one detects a pool-sized leak

As utilities around the world seek to improve water utilization and help their customers become smarter about water usage, Sensus recognizes World Water Day as an essential opportunity to deliver on these goals. A global provider of smart water systems—comprised of advanced metering technology, software and the FlexNet® communication network—Sensus works with customers to enhance their water management efforts.

Improved leak detection and pressure management systems are proven ways for utilities to conserve water resources, reducing leaks by five percent and pipe bursts by 10 percent, according to a Sensus research study titled “Water 20/20: Bringing Smart Water Networks Into Focus.” Utilities leveraging Sensus smart water technologies go from reactive to proactive, identifying leaks and mitigating pressure issues before they lead to significant water loss. Sensus solutions also help utilities improve service by enabling customers to adjust and eliminate unwanted behaviors while lowering their costs.

Recent examples of Sensus smart water system successes include:

  • The City of Fountain Valley, California exceeded its lofty goal of reducing overall water use by more than 20 percent.
  • Nashville Metro Water Services in Nashville, Tennessee gained greater insight into water use and proactively notified customers of leaks.
  • The City of Monroe Public Works Department in Monroe, Washington, updated its infrastructure, reduced leaks and changed the conversation with its customers.
  • The City of Youngstown, Ohio proactively alerted customers to unusual changes in their water usage.
  • Bolton Point Water System in Ithaca, New York, alerted one of its customers about a leak of 100 gallons per hour, enough to fill a swimming pool.
  • In Perris, California, Eastern Municipal Water District now spots leaks and educates consumers about usage patterns.

Sensus provides comprehensive resources for utilities looking to improve their knowledge on World Water Day, including white papers and webinars.

“As municipalities and utilities evolve, leaders continue to rethink the potential for using future investments in technology to better utilize water resources,” said Dan Pinney, global director of water marketing, Sensus. “With smart water systems, these companies are doing their part to aid in global conservation efforts while reaping significant benefits for their businesses.”

About Sensus
Sensus helps a wide range of public service providers—from utilities to cities to industrial complexes and campuses—do more with their infrastructure to improve quality of life in their communities. We enable our customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services. For more information, visit

About Xylem
Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services, and agricultural settings. With its October 2016 acquisition of Sensus, Xylem added smart metering, network technologies and advanced data analytics to its portfolio of solutions. The Company’s nearly 16,000 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York with 2015 revenue of $3.7B, Xylem does business in more than 150 countries through a number of market-leading product brands.

The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all—that which occurs in nature. For more information, visit

SOURCE: Sensus