The buzzwords “agility” and “resiliency” are sometimes used interchangeably. Or, people see one as dependent on the other. After COVID-19, leaders have demanded a “new, resilient infrastructure landscape” and called for cities to integrate information management with physical infrastructure to avoid and recover from crises. With increased pressure for smarter infrastructure, the ability to quickly change direction and integrate processes across stakeholders — that is, agility — has emerged as a trend “needed at every level of the infrastructure ecosystem.” Resiliency describes the ability to withstand shocks. Agility means being able to pivot quickly. You’re expected to address both.