The Value Is In The Journey: How Mustang Special Utility District Is Transitioning To Smart Water

Mustang Special Utility District (SUD) has recently made a significant technological advancement by implementing smart water technology in their operations. By transitioning from the traditional drive-by meter reading to a cellular AMI system, the utility has experienced numerous benefits in terms of customer service, operational efficiency, and conservation efforts.

As Mustang SUD serves a rapidly growing area, it has expanded its services over the years to meet the increasing demand for water. The pilot program with smart meters proved to be successful, leading to the replacement of 430 drive-by meters. This transition allowed the utility to gather real-time data on water usage, providing customers with the ability to monitor their consumption and make informed decisions regarding conservation.

Mustang SUD's shift to smart water technology has proven to be a game-changer in terms of improving customer service, operational efficiency, and conservation efforts. By leveraging real-time data and embracing a proactive approach, the utility has set an example for others to follow in the realm of utility management.